"Exceptional service and sales departments! "
Jeremy in the service department at Knauz BMW is the reason we came and have stayed as service clients for the past several years. Jeremy has shown integrity and honesty in all of our dealings. We have never felt taken advantage of or questioned his/ their recommendations/ service. In fact, he has successfully gone above and beyond to advocate for repairs not covered by our warranty. Because of the relationship built with Jeremy and the other service advisers, we have decided to stay wth Knauz and specifically with BMWs for the purchase of subsequent cars. In doing so, we have since purchased two new cars with Rolly and Bob and have experienced the exact same level of integrity and professionalism with the sales staff as we have enjoyed with the service staff. Never has purchasing a car felt so straightforward and honest. We highly recommended Knauz BMW service and sales!
"Best Car buying experience!"
Worked with Rolly Davidson, who was helpful , knowledgeable and made the process simple ! Highly recommend the whole team at Karl Knauz BMW. BTW, Jeremy in service is the best !
"Best car buying experience ever"
I just purchased my 2nd BMW from Knauz. As much as I enjoyed my experience with Knauz the first time, I can honestly say working with Rolly Davidson and Bob Graziano made it the best car buying experience I've ever had. They were extremely professional and personable (they made us feel like family). They took their time with us and we never felt rushed or pressured in making our decision. I would highly recommend Rolly and the rest of the Knauz team to anyone considering purchasing a BMW.
Rolly is one of the best salespeople I have ever dealt with. Honest, forthright and knowledgable. Easy to work with and able to understand you r desire and needs. Superior Follow-thru.
"Professional and welcoming."
Having purchased many cars in my lifetime, working with Rolly definitely rates close to the top of my car purchasing experiences. He was not condescending as I have found many of the car sales people that I have encountered. Rolly was patient, informative and charming. I would definitely recommend him to friends.
"Third Time Still the Charm"
Just purchased our third BMW from Knauz. First rate experience from Rolly Davidson and the entire sales team, and technical help from genius squad is always top notch. Comfortable, customer-focused waiting area with great snacks. Dog friendly, too.
This was my first visit to Karl Knauz BMW and I could not be happier. Rolly Davidson was fantastic to work with from start to finish.
"Attentive service by all staff members. "
First time at Karl Knauz BMW. The attentive service started at the door as we walked in. Met by Rolly Davidson. Rolly introduced us to the BMW World. Our selection was a X3 for my wife Mary. Test drives, reviewing all the options in the car and finding the right color selection made the sale. The tour of the facility confirmed our confidence in the purchase.
Thanks Rolly. We will be back !
"First Knauz Purchase"
- Dez LB
Rolly and management team were excellent. Not pushy and explained details of the X3 M40i. Helped to meet the transport to get vehicle to my CA home. Genius team did s superb job too.
Rolly and team were great - they listened to what I wanted and could afford -they put me in that car. Ultimate Driving Machine and a genuine sales approach made it a good experience