Roman Artalejo | Page 14

Updating my previous review Romen made the experience easy. It was over all a great experience purchasing the car. The car needed the extra key programmed and he is assisting us Romen made the experience easy. It was over all a great experience purchasing the car. The car needed the extra key programmed and he is assisting us to ensure everything is working. The car was also missing the front bracket for lic. plate. Hopefully they issue this asap, I have notified this issue but no response yet. Audi took care of the front lic. plate after putting up a fight. I had to actually sent him the ordinance from CHP for them to install the front bracket. I also noticed that the all weather mats were missing so when i requested those Romen in a text replied if he has another used car he would give the one's in that car. He had the car i notices in their inventory but they backtracked on the promise. They offered me a $ 30 discount (hand out of sought) which I refused. I will file a report with BBB for whatever it is worth. This has left a bad taste for a premier brand and I DO NOT RECOMMEND this establishment to anyone for their future purchase. More

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Excellent service Romen was very helpful and knowledgeable. He made the car buying experience smooth and worked with us with excellent communication and responsiveness. Romen was very helpful and knowledgeable. He made the car buying experience smooth and worked with us with excellent communication and responsiveness. Would recommend Romen to anyone. More

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Excellent Dealership My experience with Walter's Audi was great. The staff there, especially Romen, were very helpful and informative during the purchase of my A4. He sent My experience with Walter's Audi was great. The staff there, especially Romen, were very helpful and informative during the purchase of my A4. He sent over a video walkthrough of the car that displayed all the features. The price was very fair. I was able to make my purchase over the phone and Romen drove the car all the way down to San Diego to deliver it to me. I would highly recommend this dealership. Their customer service was by far the best among all the dealerships during my search. More

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Great experience Romen Artalejo helped us with everything we needed. Explained everything really well, went very far in detail. Could not have asked for a better exp Romen Artalejo helped us with everything we needed. Explained everything really well, went very far in detail. Could not have asked for a better experience. More

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Mycal Heffner and Alex gave excellent service! I love the Royal Treatment my husband and I received when we brought the Audi in to service. I'd recommend this dealership any day. I love the Royal Treatment my husband and I received when we brought the Audi in to service. I'd recommend this dealership any day. More

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One of the best Audi dealerhsip Roman was an amazing salesman. He made you feel welcome. He’s professionalism and friendly person. He offered us cold water when the sun was burning o Roman was an amazing salesman. He made you feel welcome. He’s professionalism and friendly person. He offered us cold water when the sun was burning outside. He has full knowledges of the car, in my case an Audi A5. He made sure I have the same knowledge about the car before I drove it off the lot. Andy was our financial guy, he offered a good deal of added on packages with an affordable price without the pressures. Issac, He followed up with the deal. The GM (John) was an great neogiator, he honored the deals on the same car where other Audi has failed to do. Give Walter’s Audi Riverside a call if you’re looking for an Audi. More

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polite, professional and helpful Romen was very helpful helping us select the Q3 we were interested in. He was not pushy, which I value. We had a good idea what we wanted to buy, and Romen was very helpful helping us select the Q3 we were interested in. He was not pushy, which I value. We had a good idea what we wanted to buy, and he was very informative and answered all of our questions. More

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Best of the best I’ve been to a few dealers before and have even said i would try out another dealer after my last car... yet the customer service i receive here is be I’ve been to a few dealers before and have even said i would try out another dealer after my last car... yet the customer service i receive here is beyond top notch and always leave satisfied and happy with my visits. Couldn’t ask for a better team to work with and makes me want to continue to purchase through them. More

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Good experience Thank you, Romen Artalejo, for taking the time to explain everything to me. You made the whole experience easier. Very knowledgeable and kind. 2 thumb Thank you, Romen Artalejo, for taking the time to explain everything to me. You made the whole experience easier. Very knowledgeable and kind. 2 thumbs up. More

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Great experience and as expected for Audi Romen Artalejo was extremely helpful and knowledgeable on the car. We are a couple hours away from the dealer and he went out of his way to make sure Romen Artalejo was extremely helpful and knowledgeable on the car. We are a couple hours away from the dealer and he went out of his way to make sure I had videos and pictures of the model I was considering. I knew everything about the car up front. Once there he made sure that my wife and granddaughter were taken care of while we wrapped up the paperwork. Great experience. More

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