134 Reviews of Roman Artalejo
May 29, 2018
Expected more Had a mixed experience at Walters Audi, although it got a little bit better towards the end. I called the day prior to ensure a vehicle I was interest Had a mixed experience at Walters Audi, although it got a little bit better towards the end. I called the day prior to ensure a vehicle I was interested was still available. After driving 3 hours to Walters Audi, I was informed that the vehicle I drove up to see had already been sold (even though I called an hour prior to my arrival and was told everything was on track). I was extremely disappointed however the staff at Walter's Audi made every attempt to assist me in finding a similar vehicle. I was extremely lucky and they were able find me a very similar vehicle w/ the assistance of the manager Mr. Ortiz and sales rep Mr. Artalejo. I waited approximately 2 and half hours for finance which was way below what I expect from an Audi dealership. I understand that it was a busy memorial day weekend but one finance officer was not nearly enough. Ultimately the amenities (free water and pop corn) were sub standard compared to other Audi dealers and were found lacking. I was also offered several thousand less from my trade in compared to the previous Audi dealer I visited. More
Other Employees Tagged: Andy Bartoli, Angel Ortiz
May 22, 2018
Excellent service Roman was very helpful, and willing to negotiate on the set price that I have asked for without any hassle. He was excellent at communicating and gre Roman was very helpful, and willing to negotiate on the set price that I have asked for without any hassle. He was excellent at communicating and great hospitality. I would recommend Roman to anyone in the furture who is interest in buying or looking to buy a automobile. I would definitely come back to his service to buy my next car! Thank you Roman for the help on the Audi A6! More
May 21, 2018
Great experience on my first purchase Mike Anchondo has a great team over there! I can barely put it into words how wonderful my experience was at Walter's Audi of Riverside. Everyone was Mike Anchondo has a great team over there! I can barely put it into words how wonderful my experience was at Walter's Audi of Riverside. Everyone was polite curious and very welcoming from the moment I parked on the lot. I did call ahead of time to see if I qualified and Roman Artelejo was very helpful in taking all my info and checking if I qualified for the used car I was looking at, a 2016 Toyota Corolla. He gave me the verdict very promptly and I went to see the car in person the next day. From there Mikayla helped finish the rest of the paperwork and she was very polite and quick with the rest of the forms I needed to fill out. She was very nice and even walked me up to the finance department to sign the few last financial documents. From there Robert Little guided us through all the financial documents in detail and explained every document and answered all the questions we had. I felt very comfortable with all employees at this dealership and I will always recommend for all my friends and family to check here first before they go to any others in the area! -Natalie More
Other Employees Tagged: Mike Anchondo, Robert Little, Mikayla Marley
May 21, 2018
Audi A6 First time I have been there buy the car but Salesman his name is Romen, he help me get a good deal, I got the car for good price! Thanks bro! First time I have been there buy the car but Salesman his name is Romen, he help me get a good deal, I got the car for good price! Thanks bro! More