Roman Castro | Page 2

Rick made things easy Loved buying my used 2013 Lexus GS350 from Rick and Prestige. I knew what I wanted. Rick listened and didn't try to sell me a bunch of stuff I didn't Loved buying my used 2013 Lexus GS350 from Rick and Prestige. I knew what I wanted. Rick listened and didn't try to sell me a bunch of stuff I didn't want after he knew I wasn't interested. He just made the process easy and went over the top to make sure the car was in good shape when I picked it up. The dealership is a great place to hang out and my daughter was happy being at the snack bar while the business was conducted. Thanks Rick! More

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Excellent attention to detail. Spent the time needed to explain the different features of the model options, design changes etc. went through all the gauges and helped set up with personal preferences. A explain the different features of the model options, design changes etc. went through all the gauges and helped set up with personal preferences. Aaron was great to work with. Made introductions to service and allowed time to ask them some questions. More

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Hard to find a new Q3 We were dealing long distance by phone before we came to Denver to take delivery of possibly the only available 2019 Q3 in Colorado. Everyone was easy We were dealing long distance by phone before we came to Denver to take delivery of possibly the only available 2019 Q3 in Colorado. Everyone was easy to work with and we received a nice discount. Very good experience. More

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Easiest Purchase Of My Life I stumbled into this dealership approximately 10 years ago. Since then my wife and I have purchased a total of seven great cars from them and give I stumbled into this dealership approximately 10 years ago. Since then my wife and I have purchased a total of seven great cars from them and given them 3 referrals. One of whom came all the way from Little Rock, Arkansas. This particular trade and purchase involved a number of individuals. I would, however, be remiss if I did not single out Lindsey Jones who made this by far, the easiest automotive purchase of our lives. She is not only thoroughly knowledgeable about the various Audi models but is personable and truly understood our needs and strived to ensure that we were accommodated at every moment of the entire process. Lindsey Jones is a consummate professional in every sense of the word and once again, it was a pleasure dealing with all the great folks that we came into contact with at PRESTIGE IMPORTS. Thanks to all. More

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Great experience with the Prestige Team. I've been buying from this team since 2002, and it's been consistent throughout. This time, however, was more unique in that I had a very specific ca I've been buying from this team since 2002, and it's been consistent throughout. This time, however, was more unique in that I had a very specific car I was looking for, used. Once we found the right car, the team worked together to purchase, transport and certify the vehicle. It was an outstanding experience all around. More

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The Prestige Audi team is AWESOME! Lindsey and Roman made my buying experience headache-free! I live in Florida and buying a car via the internet could've been a nightmare. Lindsey answ Lindsey and Roman made my buying experience headache-free! I live in Florida and buying a car via the internet could've been a nightmare. Lindsey answered ALL of my questions and always returned my calls and emails. She helped me surprise my wife with a new S6 for her birthday; thank you Prestige Imports! Nicki, thank you for circling back to ensure I was a satisfied customer! More

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Pleasant car-buying experience "Pleasant" is not a word often associated with a used car purchase, but it is a great word to describe our recent experience at Prestige Audi. Our sa "Pleasant" is not a word often associated with a used car purchase, but it is a great word to describe our recent experience at Prestige Audi. Our salesman, Kevin Collier, was friendly, courteous, patient, and professional, in short, everything you would want in a dealership salesperson. Even though we were "walk-ins", Kevin spent as much time as we needed to answer all our questions and help us find the Audi Q5 we were seeking with no rush and no pressure. This relaxed and helpful attitude seemed to extend throughout the dealership. Highly recommend! Chuck R. More

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Excellent from Start to Finish - Literally every employee! Let me start by saying, this was my first internet purchase which in itself is somewhat scary, not to mention, it was 1500 miles away from home. I've Let me start by saying, this was my first internet purchase which in itself is somewhat scary, not to mention, it was 1500 miles away from home. I've purchased many vehicles in my life and honestly have hated the experience with every dealership so far. This, however, was hands down the best experience I've ever had with a dealership. The Sales Rep Jeff Brewski, was easy to work with, not pushy, and honest in every matter, making the transaction a breeze. So much so that I was almost concerned it was too good to be true. They went above and beyond with the service by even picking us up from the airport and having the vehicle perfectly detailed when we got there. The detail crew were even super nice! The sales manager Dean Blackwelder came out to meet us and was very personable and made the transaction even better. With a continued fear that this was too good to be true, we finally met the Finance Manager Roman Castro. I remember thinking "this is where they bait and switch us, no way these guys are this nice for real." Needless to say, I was pleasantly surprised. Super nice guy and made finalizing the purchase a breeze as well. This is all probably more detail than most want to read but when you have that kind of transaction, the public needs to know. You'll love working with these guys. More

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Simplified purchase process with knowledgeable staff! It felt like the entire team at Prestige was focused on making sure I understood the features of the car, the pricing, and additional options availabl It felt like the entire team at Prestige was focused on making sure I understood the features of the car, the pricing, and additional options available. They did so in a straightforward way, not like my previous car purchase experiences. This was true from the sales team, financing team and warranty sales. More

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Outstanding! Lindsay was great to work with to buy a new Q5! I've also serviced my 1998 Audi there for years and Corey is wonderful to work with too. Great custome Lindsay was great to work with to buy a new Q5! I've also serviced my 1998 Audi there for years and Corey is wonderful to work with too. Great customer-focused dealership. More

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