17 Reviews
Write a Review17 Reviews of Roman Castro
March 25, 2019
The Prestige Audi team is AWESOME! Lindsey and Roman made my buying experience headache-free! I live in Florida and buying a car via the internet could've been a nightmare. Lindsey answ Lindsey and Roman made my buying experience headache-free! I live in Florida and buying a car via the internet could've been a nightmare. Lindsey answered ALL of my questions and always returned my calls and emails. She helped me surprise my wife with a new S6 for her birthday; thank you Prestige Imports! Nicki, thank you for circling back to ensure I was a satisfied customer! More
Other Employees Tagged: Lindsey Jones, Nicki Zufelt
February 23, 2019
Pleasant car-buying experience "Pleasant" is not a word often associated with a used car purchase, but it is a great word to describe our recent experience at Prestige Audi. Our sa "Pleasant" is not a word often associated with a used car purchase, but it is a great word to describe our recent experience at Prestige Audi. Our salesman, Kevin Collier, was friendly, courteous, patient, and professional, in short, everything you would want in a dealership salesperson. Even though we were "walk-ins", Kevin spent as much time as we needed to answer all our questions and help us find the Audi Q5 we were seeking with no rush and no pressure. This relaxed and helpful attitude seemed to extend throughout the dealership. Highly recommend! Chuck R. More
Other Employees Tagged: Tom McAllister , Kevin Collier
January 16, 2019
Excellent from Start to Finish - Literally every employee! Let me start by saying, this was my first internet purchase which in itself is somewhat scary, not to mention, it was 1500 miles away from home. I've Let me start by saying, this was my first internet purchase which in itself is somewhat scary, not to mention, it was 1500 miles away from home. I've purchased many vehicles in my life and honestly have hated the experience with every dealership so far. This, however, was hands down the best experience I've ever had with a dealership. The Sales Rep Jeff Brewski, was easy to work with, not pushy, and honest in every matter, making the transaction a breeze. So much so that I was almost concerned it was too good to be true. They went above and beyond with the service by even picking us up from the airport and having the vehicle perfectly detailed when we got there. The detail crew were even super nice! The sales manager Dean Blackwelder came out to meet us and was very personable and made the transaction even better. With a continued fear that this was too good to be true, we finally met the Finance Manager Roman Castro. I remember thinking "this is where they bait and switch us, no way these guys are this nice for real." Needless to say, I was pleasantly surprised. Super nice guy and made finalizing the purchase a breeze as well. This is all probably more detail than most want to read but when you have that kind of transaction, the public needs to know. You'll love working with these guys. More
Other Employees Tagged: Dean Blackwelder , Jeff Brewski
December 24, 2018
Simplified purchase process with knowledgeable staff! It felt like the entire team at Prestige was focused on making sure I understood the features of the car, the pricing, and additional options availabl It felt like the entire team at Prestige was focused on making sure I understood the features of the car, the pricing, and additional options available. They did so in a straightforward way, not like my previous car purchase experiences. This was true from the sales team, financing team and warranty sales. More
Other Employees Tagged: Lindsey Jones, I don’t remember who did the quote for my car, but he was great to work with as well. He did not pressure me and he gave me a price
September 01, 2018
Outstanding! Lindsay was great to work with to buy a new Q5! I've also serviced my 1998 Audi there for years and Corey is wonderful to work with too. Great custome Lindsay was great to work with to buy a new Q5! I've also serviced my 1998 Audi there for years and Corey is wonderful to work with too. Great customer-focused dealership. More
Other Employees Tagged: Corey Robinson , Lindsey Jones, We worked with one other employee (the one who negotiated the price); he was great too, but I don't remember his name.
January 22, 2018
Truly Prestigious! Thanks! I knew my next auto purchase was going to be an Audi. I have in years past owned a BMW 740i, an Infiniti Q45 and grew up driving Mercedes Benz. I dec I knew my next auto purchase was going to be an Audi. I have in years past owned a BMW 740i, an Infiniti Q45 and grew up driving Mercedes Benz. I decided on a new-used Audi A8L... I believe I made the right choice. Of all the luxury full size sadans to choose from... the Audi A8L is by far " the best of the best!" The team at Prestige Imports will help you find the right car for you. I am confident of that. Thank you Aronld and the whole Prestige team. David and Kim. More
Other Employees Tagged: Kevin Collier, Arnold Gaufler, Victoria Menchaca, Patrick Roush, Peter Smith.... Ambassador... excellent!
September 21, 2017
Fabulous experience The sales rep, Warren Kaye was knowledgeable, patient, honest, and direct. He made every effort to respond to what I wanted and worked to make the exp The sales rep, Warren Kaye was knowledgeable, patient, honest, and direct. He made every effort to respond to what I wanted and worked to make the experience painless. The sales manager was personable and visible. He helped expedite the process rather than being the 'bad guy". I have purchased a lot of cars in my life and this was one of the most satisfying. There was limited inventory of the model that I wanted, but they worked to find the car that matched my needs. I am a fan. More
Other Employees Tagged: Warren Kaye