Roman Davis

I normally do not leave negative reviews, but my experience with this dealership has been one issue after another and has left me with no confidence in either the dealership or the vehicle I purchas experience with this dealership has been one issue after another and has left me with no confidence in either the dealership or the vehicle I purchased. I originally visited after receiving a letter stating that I qualified for a vehicle exchange program that would pay off my remaining $15,500 loan balance. After spending hours at the dealership, I was told the program did not apply to me. I was then approved for a Nissan Kicks at approximately $620 per month and took the vehicle home, only to be told the next day that I was no longer approved. As the process continued, my payment increased to nearly $829 while I was being offered lower-trim vehicles. The first vehicle I received had a severe roach infestation, with roaches coming out of the air vents while I was driving. After returning it, I was given another vehicle that also had roaches. I was pressured to keep the vehicle after it was treated with pesticides and was even asked to continue driving it despite my concerns. Each exchange required hours at the dealership and resulted in significant wasted time. I was also pressured to leave a positive review. Ramon repeatedly asked for my phone, took it from me, and wrote the review himself. The original positive review under my account was not written by me and did not reflect my actual experience. During one visit, while I was backing out of a parking space, an individual on the lot struck my vehicle. When I asked why he hit my car, he responded, "The next one will be on your face." I found that threatening and completely unacceptable. Unfortunately, the problems did not end there. The replacement vehicle developed multiple issues, including screen flashing, infotainment and Apple CarPlay problems, lane-keeping concerns, overheating warnings, warning chimes, fuel gauge and fuel-range inaccuracies, and recall-related combination meter problems. At one point I was even told the vehicle might not be safe to drive, only to later receive conflicting information. I was eventually stranded in North Carolina while trying to address ongoing vehicle concerns at another Nissan dealership. More recently, Nissan Consumer Affairs instructed me to return to this dealership for inspection of the combination meter issue. I took time off work and lost an entire day, only to be told that I would have to pay for diagnosis or repairs. Despite having an appointment and repair order, nothing was repaired and the visit accomplished nothing. Over the past several months I have spent countless hours dealing with dealership visits, phone calls, repair appointments, insurance complications, and ongoing concerns about the reliability and safety of my vehicle. The situation has affected my work schedule, caused significant stress, and left me feeling completely let down. Customers deserve honesty, transparency, safe vehicles, and respectful treatment. Unfortunately, that was not my experience here. More

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Everything went smoothly. I will Definitely do business with Nissan in the future. Everyone was friendly and professional. I HIGHLY RECOMMEND. I will Definitely do business with Nissan in the future. Everyone was friendly and professional. I HIGHLY RECOMMEND. More

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I lease car for my wife it was surprised and she didn't like it and bring it back and I try to get something else and ask him for more money and they're not helping me add manufactured defect for week was like it and bring it back and I try to get something else and ask him for more money and they're not helping me add manufactured defect for week was in the shop it's still not fixed More

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I wish I saw the bad reviews before purchasing a car from this dealer. We purchased a car 6 weeks and have had the check engine light come on three times now. It is impossible to speak to anyone and when you this dealer. We purchased a car 6 weeks and have had the check engine light come on three times now. It is impossible to speak to anyone and when you do they are all extremely rude! We have taken the car twice for it to be fixed and now the light is on again. This is so unprofessional and very inconvenient for us because we live 45 minutes away. Do not go to this dealer! It is the worst dealership I have ever encountered and I have been to several! More

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super helpful and friendly staff! my salesman ramon made the process very enjoyable! definitely recommend!! my salesman ramon made the process very enjoyable! definitely recommend!! More

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xxxx . ... I drove 3hrs to this dealership with cash in hand. They told me I have to purchase a extended warranty for $4000.Because they are a Nissan dealers ... I drove 3hrs to this dealership with cash in hand. They told me I have to purchase a extended warranty for $4000.Because they are a Nissan dealership its Nissans policy . I drove to Carmax bought a Nissan with no hassle More

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Ramon is the BEST! I highly recommend him to everyone. They are super respectful of your time and treat you like they want you as there customer forever. 6 cars in with I highly recommend him to everyone. They are super respectful of your time and treat you like they want you as there customer forever. 6 cars in with this dealership! Same salesman for ALL of those cars and that is why! Not pushy, every person is NICE. It’s not just to me(you can feel it around you and hear it customers) I never EVER feel taken advantage of there. AWESOME dealership! More

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When we bought the car they were all sweet and When we bought the car they were all sweet and everything. Today when my car broke (under warranty) we talked to an arrogant man in service and the When we bought the car they were all sweet and everything. Today when my car broke (under warranty) we talked to an arrogant man in service and the person who sold us the car doesn’t care he didn’t even called us back. We have a baby that is sick and constantly need a car, the dealership doesn’t want to give us a car while our will be at the service and wouldn’t refund us if we go rent a car. It is shameful how you treat your customer. More

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I give 5 stars to Ramon my salesman and Sky. The transaction was seamless. I truly appreciated their professionalism and taking their time with my deal. I will definitely return to this dealership transaction was seamless. I truly appreciated their professionalism and taking their time with my deal. I will definitely return to this dealership for my next transaction in 2 years. Thank you again! More

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Roman Davis was friendly, polite, very helpful as soon as I walked into the dealership! He assisted me with receiving my new license plates for my new car and offered to put them on the car! He also took as I walked into the dealership! He assisted me with receiving my new license plates for my new car and offered to put them on the car! He also took the time to reset some of the safely settings on the car and explained to me how I can do it for myself in the future! Excellent customer service! More

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