Ron Cooper | Page 13

Fast service, easy to deal with. Got us in and out with a new transmission with in 2 days. Got us in and out with a new transmission with in 2 days. More

by collinsa83 Verified Customer Verified Customer

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Quick accommodating courteous staff and service personnel. Makes an effort to explain issues in respectful manner personnel. Makes an effort to explain issues in respectful manner More

by LEONARDHASKENHOFF Verified Customer Verified Customer

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Thank you for your support and help with my I'll call Fred know.yjou. Fred know.yjou. More

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Ron always makes my service experience a pleasurable one. Great dealer service from check in to check out Great dealer service from check in to check out More

by scottshields Verified Customer Verified Customer

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I love the work today and the Service. was great thank you for your support and d was great thank you for your support and d More

by bibbsmattie3 Verified Customer Verified Customer

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Service was amazing. All great people to deal with. Recommend this place to everyone who needs work done to their vehie All great people to deal with. Recommend this place to everyone who needs work done to their vehie More

by latomei1965 Verified Customer Verified Customer

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Took longer than planned but worth the wait. Parts mix up was on MOPAR. They need to get the assembly and parts priced so I don't have sticker shock on parts costs. You guys to provide free w Parts mix up was on MOPAR. They need to get the assembly and parts priced so I don't have sticker shock on parts costs. You guys to provide free wifi as we wait on site on fix. More

by PMOLEARY22 Verified Customer Verified Customer

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Totally frustrated and dissatisfied with this dealership. Vehicle went in on May 18 because a light in the instrument area remained on after the vehicle was turned off causing the battery to die. I was told Vehicle went in on May 18 because a light in the instrument area remained on after the vehicle was turned off causing the battery to die. I was told it would take a few weeks to repair as they were backed up. I received a call on June 2 that vehicle was fixed. Upon arriving I looked in the window and saw that the same light that was causing the problem was still ON. I walked backed into dealership and showed them that the light was still on and their repair did not resolve the issue. A few days later they called and said the alternator was bad and they replaced it BUT they said the light was still on and the battery still draining. They billed me $1846.48 for the repairs to date. I told them I wanted it fixed correctly so they kept the vehicle a few more weeks and claimed that some electronic gadget ( tipple or tippett ) was bad and the part on order. It is now August 7 and the part has not arrived and I have received no phone updates from them for weeks . The dealership is blaming their parts supplier . I have no more patience for this dealership. This dealership obviously cannot properly diagnose a problem, they do not check their work to make sure that the repair was done properly prior to telling the customer that the vehicle is repaired, and they must not have a good relationship with their parts supplier as it has been months since they supposedly ordered the part. I will not do business with this dealership again.....my only satisfaction is that they lost a new vehicle sale as I recently went to another dealership and purchased my wife a NEW CAR. More

by bv5655 Verified Customer Verified Customer

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My van broke down and Ricky was there to get me a tow company right a way. Been doing business with them for 14 years and they have always been there to take care of me. company right a way. Been doing business with them for 14 years and they have always been there to take care of me. More

by kuhn74 Verified Customer Verified Customer

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Typically when I get an oil change, the next interval is good for 5k miles. This time it was marked for 3k. Lesser quality of oil used?? I don’t understand. The major services it went in for were done very good for 5k miles. This time it was marked for 3k. Lesser quality of oil used?? I don’t understand. The major services it went in for were done very well. The oil change was questionable. I did not receive the tire rotation or a multi-point inspection I paid for as part or the deal. Will you make that right? More

by xbvjx Verified Customer Verified Customer

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