Ron DaSilva
Ron DaSilva at Acura of Avon
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Ron DaSilva

General Manager

Acura of Avon

75 Albany Tpke.
Canton, CT 06019

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4.2
33 Reviews

Industry Experience

25 yrs, 7 mos

4.2

33 Reviews

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33 Reviews of Ron DaSilva

February 02, 2024

Dealership Rating
Employee Rating

Joe Kanaan and Daniel DeSalvo made our Acura leasing an easy and pleasing experience as they both have done for us in the past. They make us feel very comfortable throughout. They go out of their way to as More

by schultzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DANIEL DESALVO , Joe Kanaan

Feb 07, 2024

Acura of Avon responded

Thank you for writing this amazing review for our team! At Acura of Avon, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981

Feb 07, 2024

schultzy responded

Acura of Avon is an outstanding dealership and is supported by the excellent sales and management team as well as a top notch service department. Our sincere thanks to your dealership. Your entire staff is truly the best and they do care about their customers needs and requirements. I am most confident Acura holds your dealership in the higest regard as do we. Sincerely, Marvin & Joy Mendelson avon

March 20, 2023

Dealership Rating
Employee Rating

I recently purchased a vehicle at Acura of Avon . My sales person Sarah Steck was extremely helpful, professional and honest. The whole Team (Mr.Kanaan, Mr.DaSilva, Mr.Coates, and Mr.Hartsell ) were More

by ctmarshal3312
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 23, 2023

Acura of Avon responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981

January 26, 2023

Dealership Rating
Employee Rating

Exceptional experience at Acura of Avon. I wanted a new Civic Si, talked to several area Honda dealers and was told they could not order or track one down and if they did, were going to char More

by somethinglike7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Desalvo

Jan 31, 2023

Acura of Avon responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981

September 20, 2022

Dealership Rating
Employee Rating

On Tuesday September 20th 2022 Myself and my spouse went to this dealership at about 7:15 the posted hours for them are until 8 pm the sales department is open. We found a vehicle that fit our needs and sai More

by Danielpayne9
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 21, 2022

Acura of Avon responded

Our credit card policy allows for a maximum charge of $5000 towards the purchase of a vehicle, the $16250.00 charge exceeds that limit. We require a Certified or Bank check as payment in full, unfortunately we were unable to complete the transaction under those circumstances.Thank you- Ron DaSilva- General Manager.

June 11, 2022

Dealership Rating
Employee Rating

Very Professional Staff what made my Buying experience awesome! Super friendly special thx too Sarah for her professional service! Definitely recommend this Dealership to my friends Thanks again M More

by m71sch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Steck

Jun 15, 2022

Acura of Avon responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981

December 09, 2021

Dealership Rating
Employee Rating

I just leased my 5th RDX yesterday, and it was the most amazing experience I could ever imagine. As my 2019 RDX lease was ending, I developed a debilitating nerve issue; I live in MA so getting to CT was a More

by Cagey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan

Dec 14, 2021

Acura of Avon responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981

August 04, 2021

Dealership Rating
Employee Rating

i bought a used 2017 bmw from them and after 5 weeks of owning the car the rear dif went on the car which i contact dealership to let them know of the problem which took a week and a half to get appt with More

by Lefty
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 06, 2021

Acura of Avon responded

When you purchased your vehicle from us on 06/07/2021, the mileage on the vehicle was 45,858. The warranty on the car was covered up to 3000 miles over. Unfortunately the mileage on 07/26/2021 was 50,640 miles, which negated the coverage. We offered an extended warranty which was refused. Ron Dasilva, General Manager.

Aug 06, 2021

Lefty responded

I did decline the warranty which i have no problem of taking care any repairs after the 2 months dealership warranty that i had on the car and to have something as major of a repair that had to be done to my car which happen a little over 5 weeks of me having the car which took over a week to get appt for your dealership to look at my car and then tell me that yall are not able to find the problem and that i have to bring it to bmw of north haven to have it look at which was able to find the problems with in min and told me that yall should have been able to find the problem at your serv dept but then to tell me that your not gonna do anything to help pay toward a 4500 doll repair bill is ridiculious…luckly for me bmw of nortth haven is a more cust friendly organization that was willing to work with me and take care of half the repair cost even tho i didnt even purchased the car from them gives me a real insight look how a REAL CUST FRIENDLY DEALERSHIP SHOULD BE OPERATED and that being said i had no problem with the sales person drew which i will say was a good salesperson working for cust unfriendly dealership which i would think that acura of avon is big dealership and i would have expected that they would do right by their cust but i was wrong

July 06, 2021

Dealership Rating
Employee Rating

We tried to purchase a new RDX from a long-time salesman, who we had previously purchased at least 4 cars from. He told us that management wanted MSRP for the car; offered a puny $200 discount for “loyalty” More

by Dac17
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Iacino

Jul 07, 2021

Acura of Avon responded

We understand your disappointment, unfortunately the chip shortage is a real factor in our current business environment with our inventory being extremely limited and very few incoming. My apologies- Ron DaSilva- General Manager

December 19, 2019

Dealership Rating
Employee Rating

Great Experience! I haven't purchased a new car in years. I found a super low mileage Acura RDX on their website with a fair price. I decided to stop by and take a look More

by JTym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Johnson, Natalie

Dec 23, 2019

Acura of Avon responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ron DaSilva, General Manager, rdasilva@acuraofavon.com

December 02, 2019

Dealership Rating
Employee Rating

I had a great experience with Ron and Natalia. When my first RDX gave me some trouble with a temperamental transmission, they helped me find a newer vehicle with fewer miles working out the financing and More

by fink.carolyn
Recommend Dealer
Yes

Other Employees Tagged: Nissa Johnson, Natalia Bartkowicz

Dec 13, 2019

Acura of Avon responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ron DaSilva, General Manager, rdasilva@acuraofavon.com

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