Ron Farmer | Page 14
Service Advisor
Crestview Cadillac, Inc.
555 S Rochester Rd
Rochester, MI 48307
Dealership Experience
1 yr, 9 mos
Industry Experience
38 yrs, 9 mos
148 Reviews
Write a Review148 Reviews of Ron Farmer
January 22, 2024
The quote of approximately $450 to replace a headlight bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine l bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine light was $169 with a repair cost exceeding $1100. The DTC has gone away and i suspect the transmission issues are related to a crestview tire rotation gone bad! What i have since learned from my visit to Discount Tire was several of my 4 directional tires were installed in the wrong direction which can impact transmission performance and safety. I will no longer take my car to crestview for service as my wiper fluid reservoir cap is missing and my tire lug nut key is also missing. When i had my tires changed while in Hilton Head, SC 2 years ago, i was unable to locate the wheel lock key that came with the vehicle. More
Other Employees Tagged: Chris Cannizzaro, Dianne Giehtbrock
January 21, 2024
Ron at the service desk was very courteous and thorough Only issue was it took almost 2 hours for an oil change and rotation while I waited The car wash was appreciated. Only issue was it took almost 2 hours for an oil change and rotation while I waited The car wash was appreciated. More
January 20, 2024
Very professional and easy to work with. Able to talk to upper management regarding several issues Able to talk to upper management regarding several issues More
Other Employees Tagged: Chris Cannizzaro
January 20, 2024
I have never had a problem with Crestview in the last 6 years they always take care of my service. years they always take care of my service. More
Other Employees Tagged: Chris Cannizzaro, Dianne Giehtbrock
January 19, 2024
Everyone at Crestview Service is awesome! I went in to set an appointment & they got me right in! Thanks! I went in to set an appointment & they got me right in! Thanks! More
Other Employees Tagged: Chris Cannizzaro, Dianne Giehtbrock
January 15, 2024
Service experience was awesome. Attendants were personable and friendly. Service was completed quickly and efficiently. Overall great experience as always from Cadillac. Very dif Attendants were personable and friendly. Service was completed quickly and efficiently. Overall great experience as always from Cadillac. Very different than other brands. Extra attention which is greatly appreciated. More
Other Employees Tagged: Chris Cannizzaro
January 14, 2024
They accommodated my busy scheduke and made the lease turn in and new lease a breeze. turn in and new lease a breeze. More
Other Employees Tagged: Kara Sacks, Chris Cannizzaro
January 14, 2024
Received great service! Everyone was friendly/helpful .. I would come back for service in future . Everyone was friendly/helpful .. I would come back for service in future . More
Other Employees Tagged: Chris Cannizzaro
January 14, 2024
will use this dealership again for all my further Cadillac service needs. The staff both in service and sales are very professional and helpful. Cadillac service needs. The staff both in service and sales are very professional and helpful. More
Other Employees Tagged: Dawn Medecke, Kara Sacks, Chris Cannizzaro
January 13, 2024
Fast friendly clean good communication Checkout or quick and easy and they remember who you are quick and easy and they remember who you are More
Other Employees Tagged: Chris Cannizzaro