Ron Gardner | Page 10

As first time car buyers and recent college grades, my fiancé and I were on a tight budget. We had spent weeks researching and visiting a number of car dealers. As soon as we stepped into #1 Cochran we fe fiancé and I were on a tight budget. We had spent weeks researching and visiting a number of car dealers. As soon as we stepped into #1 Cochran we felt at ease. Unlike ALL the other dealers we worked with at various places, we NEVER felt pressured to purchase a car we were not 100% sure of. Ron never tried to "upsell" us and only showed us cars in our price range. He always kept our budget in mind. Being 22 & 25 years old, many previous dealers took advantage of our age and 'car ignorance'. Ron patiently explained everything and spent a great deal of time finding us discounts and rebates. He got us a great car AND stuck to our budget. We will highly recommend #1 Cochran, especially Ron Gardner, to all of our friends, family and coworkers! More

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Overall experience very positive.Ron Gardner and Mike Brophey were knowledgeable, friendly yet never overbearing. They gave us good info were fair and honest when talking price and generally made the car Brophey were knowledgeable, friendly yet never overbearing. They gave us good info were fair and honest when talking price and generally made the car buying process smooth and painless.dealing with them as well as Jason Kascak for the finance portion was very professional. We will certainly recommend Cochran Kia to anyone needing a new vehicle. Hal and Lynne Greene More

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After working with several dealerships, Cochran was far out the most professional, yet honest and friendly. Due to several automobile issues and the information that was presented from other dealerships, M out the most professional, yet honest and friendly. Due to several automobile issues and the information that was presented from other dealerships, Mr. Carvelli and staff put that anxiety at ease. During the time that was spent at Cochran, I was treated like a person, not like a hindrance. Based on observation, every customer or potential customer was treated the same. Mr. Carvelli was extremely patient with the crazy, busy schedule that I maintain, as I am positive he is with others. Mr. Carvelli is there to help not just me, but others in auto dilemma (whether finance, leasing issues, etc.) The help that Mr. Carvelli give is not just part of his profession; this is who he is as a person. More

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#1 Cochran Kia helped put me in my very first BRAND NEW car! I was looking into getting either a Kia Forte or a Kia Rio 5-door and decided to check out #1 Cochran Kia in Robinson. I walked into the place k car! I was looking into getting either a Kia Forte or a Kia Rio 5-door and decided to check out #1 Cochran Kia in Robinson. I walked into the place knowing who I wanted to see because my cousins had worked with Ron Gardner when they bought their Kia and had wonderful things to say. I got together with Ron, we went over a few things about what I was looking for and then he had Mike get the keys to one of the Forte's so I could go for a test drive. This all took less than 20 minutes and we were out on the road! Ron and Mike were both extremely friendly and knowledgeable. Ron made sure to go through the pros and cons of each car, helped me figure out whether leasing or buying the car would be better for me, made sure I knew the safety features of both the cars and helped me to figure out which one would really be the best fit for me. I decided on the car I wanted, the paperwork was a breeze and I got an awesome deal! I would say all in all the entire thing probably only took 45 minutes and then they prepped the car for delivery! The people here are wonderful, very helpful, and attentive to your needs. There were no kind of pressure tactics or any of that other stressful stuff you hear about at other dealerships. They genuinely want to help you find what you're looking for and help you to get the best deal possible. I would definitely buy from them again and would absolutely recommend them to friends and family. I am now a proud owner of a 2012 Kia Forte thanks to the awesome people at #1 Cochran Kia! :) More

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this experience was amazing looked at a vehicle on a Tuesday, the got me the color i wanted on a Thursday i picked the car up on a Friday..less than 2 hours total at dealership total!! Tuesday, the got me the color i wanted on a Thursday i picked the car up on a Friday..less than 2 hours total at dealership total!! More

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I went to this dealer for a new car. They did not play I went to this dealer for a new car. They did not play any games with me on the price. They answered my questions without beating around the bush I went to this dealer for a new car. They did not play any games with me on the price. They answered my questions without beating around the bush and delaying. Probably in 30 minutes or less, I heard the numbers I wanted and purchased the car. They did not try and hide extra charges in the price as I had with other dealers I visited first. More

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I walked into the showroom and upon entering I was greeted by Ron Gardner. Was polite, friendly, and most importantly, allowed me the freedom to look around without pressure. After some browsing I f greeted by Ron Gardner. Was polite, friendly, and most importantly, allowed me the freedom to look around without pressure. After some browsing I found Ron and we started to look for the specific car I desired. I used the website prior to arriving and knew several models that I was interested in. Ron showed me around and answered any questions I had. We took a test drive and afterwards I was ready to purchase. Ron and I were able to work out a deal that got me the car I desired for the right price. I drove off the lot that evening. Excellent experience... More

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Our salesman was extremely knowledgeable and friendly. He took the time to explain all of the features to me and even helped me set up the bluetooth. I love my new van and the price can't be beat. I will nev took the time to explain all of the features to me and even helped me set up the bluetooth. I love my new van and the price can't be beat. I will never go anywhere else for a car. More

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Ron took my call earlier in the day and verified the used (like new- certified) 2011 Kia Sportage EX was still available. He verified the options it had and didn't mislead me on the quality of the vehicle. (like new- certified) 2011 Kia Sportage EX was still available. He verified the options it had and didn't mislead me on the quality of the vehicle. When my wife and I arrived after work Ron immediately introduced himself. He let us test drive the car and didn't hassle us. He answered our questions and didn't belittle us. He didn't push a 2012 model on us because he knew this was a unique car loaded with options that we both liked. He worked with us on our trade in and was able to get us a price we were comfortable with. While we waited for financing the detailer buffed and cleaned the entire car inside and out, even the engine compartment...very nice! He even gave us some tips on how to keep the car like new. We were able to take the car home the same night. The staff didn't mind staying after hours. Ron made sure we knew how to work our navigation and blue tooth systems. My wife loves her new car and we would definitely come back to purchase another. Not surprising that your dealership has won so many awards with this type of service. My parents bought there Sonata from the Monroeville store and now we know why. I can honestly say it was the best car buying experience for us both ever! Thanks again for the team effort and treating us like we're part of the Cochran family!! More

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My son found a truck on the website that was at #1 Cochran. One evening we visited the dealership to check out the truck. The Sales Consultant Ron Gardner was the first person that we spoke with. I Cochran. One evening we visited the dealership to check out the truck. The Sales Consultant Ron Gardner was the first person that we spoke with. I have to take the opportunity to express what perfect customer service that he gave to us during our visit. We did end up purchasing the vehicle and I would recommend that if anyone is visiting this dealership for any reason, ask for Ron. More

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