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Ron Metcalf
Ron Metcalf at Campbell Ford

Ron Metcalf

Estimator

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.6
45 Reviews

I have been writing estimates for over 25 years. I was born in Akron, OH and raised in Hartville, OH. I spent most of my career in Ohio besides being in the Army. I enjoy golf, bowling, biking, walking on the beach, antique shopping, dancing, festivals, carnivals and swimming. I have been around cars all my life and enjoy seeing the look on the customer's face when they see their vehicle done and back to the way it was before an accident and most of the time better than when they drop it off.

Dealership Experience

3 yrs, 6 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

I-CAR PLATINUM CERTIFIED

ESTIMATE WRITING - CCC/ PATHWAYS/ AUDATEX/ MITCHELL/ ADP

View more specialties & trainings
4.6

45 Reviews

Write a Review

45 Reviews of Ron Metcalf

November 15, 2025

Dealership Rating
Employee Rating

Really good job on the repair. There was good communication and everything was as they said. More

by REFLECTIONSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

November 11, 2025

Dealership Rating
Employee Rating

Very good quality body repair work. It just took quite a bit longer than estimated More

by rakuntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

November 05, 2025

Dealership Rating
Employee Rating

Very helpful, honest and kept me informed all the way. Went out of their way to help me. More

by KEITHKLANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams

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Nov 05, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2025

Dealership Rating
Employee Rating

Communication has been very good between me and each contact at Campbell Ford in Niles More

by KRThomasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mobile Service, Heidi Adams , Gene Dittenber

Report | Print
Oct 17, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

Dealership Rating
Employee Rating

Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service, Colin Daly, Heidi Adams , Gene Dittenber

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Oct 04, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 01, 2025

Dealership Rating
Employee Rating

Service of our vehicle for repair after our accident was excellent. All employees were very friendly and helpful. Great place to get your vehicle repaired. More

by BEVERLYNOWAK4715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams , Jordan Stopczynski

Report | Print
Oct 02, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 30, 2025

Dealership Rating
Employee Rating

Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Colin Daly, Heidi Adams, Glen Ditz , Gene Dittenber, Jeff Sigman

Report | Print
Aug 30, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 08, 2025

Dealership Rating
Employee Rating

Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service, Colin Daly, Heidi Adams, Glen Ditz , Gene Dittenber, Jeff Sigman, Did not remember the name of the woman that detailed the vehicle

Report | Print
Aug 08, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 06, 2025

Dealership Rating
Employee Rating

The customer service was amazing! The work they did on my tundra was top-notch! More

by SCHMIDTCSCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams , Jeff Sigman

Report | Print
Aug 06, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 26, 2025

Dealership Rating
Employee Rating

Fast efficient service great customer service friendly folks who look out for the customers will be back More

by AKHOODLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Report | Print
Jul 26, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

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