Ron Metcalf
Ron Metcalf at Campbell Ford

Ron Metcalf

Estimator

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.6
35 Reviews

I have been writing estimates for over 25 years. I was born in Akron, OH and raised in Hartville, OH. I spent most of my career in Ohio besides being in the Army. I enjoy golf, bowling, biking, walking on the beach, antique shopping, dancing, festivals, carnivals and swimming. I have been around cars all my life and enjoy seeing the look on the customer's face when they see their vehicle done and back to the way it was before an accident and most of the time better than when they drop it off.

Dealership Experience

3 yrs, 2 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

I-CAR PLATINUM CERTIFIED

ESTIMATE WRITING - CCC/ PATHWAYS/ AUDATEX/ MITCHELL/ ADP

View more specialties & trainings
4.6

35 Reviews

Write a Review

35 Reviews of Ron Metcalf

July 14, 2025

Dealership Rating
Employee Rating

No one ever contacted us about our vehicle being worked on in the body shop we had to call even after it was done we paid and never even got a thank you they supposedly replaced the taill gate but they put More

by Bpc1958
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 17, 2025

Campbell Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 29, 2025

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Employee Rating

They seemed like they did not want to repair my car. Ended up taking to another shop they found issues in the less then 4 min after driving the cr and putting it on lift More

by sloneal219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Campbell Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 23, 2025

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Did excellent auto body repair and were excellent to work with during the process. Very pleasant. More

by CWHITNEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 23, 2025

Dealership Rating
Employee Rating

I took my Maverick in for service again and as usual it was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great frie More

by dukelawton6756
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

May 03, 2025

Dealership Rating
Employee Rating

They did a great job! I will definitely use their services again.. thank you campbell ford!! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2025

Campbell Ford responded

Thank you, Christine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

April 26, 2025

Dealership Rating
Employee Rating

It's very convenient when Ford mobile service comes to your house and does the needed repairs on time and friendly, thanks Campbell Ford. More

by dukelawton6756
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 14, 2025

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Employee Rating

Jason did a wonderful job, everyone was friendly and fast and they gave me a loaner which was a lifesaver More

by NPATRICKTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

April 14, 2025

Dealership Rating
Employee Rating

Body shop customer service was great! Completed sooner than expected and great job! Appreciate the convenience working with insurance and car rental. More

by se36516
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist

Apr 14, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

April 06, 2025

Dealership Rating
Employee Rating

Thank you, everyone at Campbell Ford. I had my oil changed. Everything went well. Then I had an estimate for my vehicle due to damage from the weather He had me in and out In no time. T More

by AOHARA1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey

Apr 06, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 22, 2025

Dealership Rating
Employee Rating

Fast service and communication was great. The work that was done in my car was phenomenal. I was also given a loaner car which they didn’t have to do. More

by TUESTAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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