Ron Metcalf
Ron Metcalf at Campbell Ford

Ron Metcalf

Estimator

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.6
44 Reviews

I have been writing estimates for over 25 years. I was born in Akron, OH and raised in Hartville, OH. I spent most of my career in Ohio besides being in the Army. I enjoy golf, bowling, biking, walking on the beach, antique shopping, dancing, festivals, carnivals and swimming. I have been around cars all my life and enjoy seeing the look on the customer's face when they see their vehicle done and back to the way it was before an accident and most of the time better than when they drop it off.

Dealership Experience

3 yrs, 6 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

I-CAR PLATINUM CERTIFIED

ESTIMATE WRITING - CCC/ PATHWAYS/ AUDATEX/ MITCHELL/ ADP

View more specialties & trainings
4.6

44 Reviews

Write a Review

44 Reviews of Ron Metcalf

November 05, 2025

Dealership Rating
Employee Rating

Very helpful, honest and kept me informed all the way. Went out of their way to help me. More

by KEITHKLANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams

Nov 05, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2025

Dealership Rating
Employee Rating

Communication has been very good between me and each contact at Campbell Ford in Niles More

by KRThomasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 05, 2025

Dealership Rating
Employee Rating

We've never been treated with such care and kindness as we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! More

by BEVERLYNOWAK4715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly, Heidi Adams, Glen Ditz , Jordan Stopczynski

Oct 05, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2025

Dealership Rating
Employee Rating

Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 04, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 01, 2025

Dealership Rating
Employee Rating

Service of our vehicle for repair after our accident was excellent. All employees were very friendly and helpful. Great place to get your vehicle repaired. More

by BEVERLYNOWAK4715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams , Jordan Stopczynski

Oct 02, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 30, 2025

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Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 30, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 08, 2025

Dealership Rating
Employee Rating

Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly, Heidi Adams, Glen Ditz, Jeff Sigman , Did not remember the name of the woman that detailed the vehicle

Aug 08, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 06, 2025

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Employee Rating

The customer service was amazing! The work they did on my tundra was top-notch! More

by SCHMIDTCSCS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams, Jeff Sigman

Aug 06, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 26, 2025

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Employee Rating

Fast efficient service great customer service friendly folks who look out for the customers will be back More

by AKHOODLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Jul 26, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

July 14, 2025

Dealership Rating
Employee Rating

No one ever contacted us about our vehicle being worked on in the body shop we had to call even after it was done we paid and never even got a thank you they supposedly replaced the taill gate but they put More

by Bpc1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 17, 2025

Campbell Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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