Ron Pilz

Everything about this dealership is fantastic. Our salesman Ron was extremely attentive, professional, and thorough. Toyota of Cedar Park should be the gold standard for any automobile dealership Our salesman Ron was extremely attentive, professional, and thorough. Toyota of Cedar Park should be the gold standard for any automobile dealership. The whole process was extremely smooth and non-stressful. More

Print

Ron did a great job, friendly, approachable, and a quick turnaround. It was just easy with Ron. Cedar Park had a great selection as well. That always helps.. turnaround. It was just easy with Ron. Cedar Park had a great selection as well. That always helps.. More

Print

I had a fantastic experience at Toyota of Cedar Park, and Ron was the man behind my case. He was professional and approachable, never pushy, and he took the time to listen to my needs. Ron helped me find the Ron was the man behind my case. He was professional and approachable, never pushy, and he took the time to listen to my needs. Ron helped me find the exact vehicle and configuration I wanted in the shortest possible time. Ron and Toyota of Cedar Park are a clear example of building trust and genuinely caring about their customers. I cannot recommend them highly enough. More

Print

Ron Pilz is truly exceptional, going above and beyond to ensure all details about the vehicle and deal are clear and that every question is thoroughly answered. He is very patient, attentive, reliable, kind ensure all details about the vehicle and deal are clear and that every question is thoroughly answered. He is very patient, attentive, reliable, kind, and a genuine pleasure to work with. I will definitely be recommending Ron to everyone! More

Print

Ron Pilz is the only reason we came back to Toyota Cedar Park. He is helpful, knowledgable, honest and kind. This is the 3rd car that we leased from Toyota Cedar Park and the second through Ron. He goes the Park. He is helpful, knowledgable, honest and kind. This is the 3rd car that we leased from Toyota Cedar Park and the second through Ron. He goes the extra mile in making sure we not only get the car we want but ensuring that we are satisfied with the financing options. The dealership itself could do with some improvement. Sales people standing by on their phones and looking bored or bad-mouthing colleagues loudly by the entrance is unprofessional to say the least. Oswaldo Ramirez was the finance manager who helped us this time and it was clear that he was not comfortable handling leases and he said so more than once. I understand this can be complicated and Oswaldo did his best. I noticed that an optional tire warranty had been tacked on to the lease and the one-pay amount was lower than the total lease payment I had agreed to. I said I don't want the tire protection - just the lease and he said that it added up to the monthly figure I was ok with and that it came as a package deal from Toyota Financing and could not be removed. When I pointed out that it said optional on the paperwork and that the total amount due did not require that to be paid, he just said that it was not an option and had trouble explaining it to me clearly. I ended up signing and accepting it because I got the tire warranty along with the car - at the price I had asked for. However, the choice of deciding on the tire warranty should have been mine to make - not something that was forced as part of the lease. This is for Toyota Financing to address. Who charges 2% to use your credit card? And why is there a 10K limit on CC transactions? I ended up using my debit card to avoid the fees, but this is beyond ridiculous. Another reason why the dealership gets such a low rating. I wanted a front and rear dashcam installed (thanks to Alyssa for explaining options) and called the accessories department at 10 am on Saturday - 2 days after I got the car and was told that the floor employee would be in at 1 pm and the manager was the only one who can schedule installation appointments and he would not be in until Monday. This is a flawed workflow and could be costing the dealership money since most people shop for cars over the weekend. Even if having an employee on site is expensive, at least scheduling needs to be enabled. To sum it up, I prefer working with Don Hewlett Chevrolet and the only reason I came back to Toyota Cedar Park is Ron Pilz. Thanks Ron! More

Print

Our sales guy Ron Pilz was phenomenal. He helped us through a lengthy ordering process, kept us up to date at all times, and even communicated with us on his days off so we knew current st He helped us through a lengthy ordering process, kept us up to date at all times, and even communicated with us on his days off so we knew current state at all times. He was extremely knowledgeable and very easy to talk to. He went above and beyond at all times. In my 40+ years of buying cars I cannot recall an easier more pleasant experience purchasing a vehicle. Definitely an A+! More

Print

Collin was a great services advisor. Overall a nice dealership. Very through with vehivle inspections Overall a nice dealership. Very through with vehivle inspections More

Print

Very genuine, helpful, and attentive. We had many questions, wanted to see many options, and never once felt rushed or unwanted. We left with a car we were happy with. We had many questions, wanted to see many options, and never once felt rushed or unwanted. We left with a car we were happy with. More

Print

Ron, Will, and Tucker significantly enhanced our experience. Their low-pressure approach facilitated a highly successful transaction experience. Their low-pressure approach facilitated a highly successful transaction More

Print

I stopped in to check into a Tacoma. Ron Pilz was friendly and aptly dealt with my half baked questions. (Hadn't done any research!) Fast forward a few days and several text exchanges Ron Pilz was friendly and aptly dealt with my half baked questions. (Hadn't done any research!) Fast forward a few days and several text exchanges later, I'm driving off in a new truck! He was patient with my questions. He worked to ensure minimum back and forth with finance. The test drive was smooth. The truck was perfect when I drove off. 10/10 will buy from him again! More

Print