Ron Polk | Page 11

Ron Polk was very professional, very knowledgeable about the vehicles we looked at. Very organized and motivated. Ron helped us purchase two new vehicles at one time! Made this an enjoyable experience. Than the vehicles we looked at. Very organized and motivated. Ron helped us purchase two new vehicles at one time! Made this an enjoyable experience. Thank you Ron! More

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As a military family, one thing we hate more than the moving process is car buying. Dealerships and salesmen often leave us with a feeling of distrust and frustration. Our experiences at Trent with Ro moving process is car buying. Dealerships and salesmen often leave us with a feeling of distrust and frustration. Our experiences at Trent with Ron Polk are quite different. We purchased our first car from Trent last year. This is when we met Ron and learned what amazing customer service feels like. My spouse stayed at home with our children as getting a new vehicle at the height of Covid was quite frightening. Ron made this process so easy. He went out of his way to drive the vehicle to our home so my spouse could have a test drive without having to bring the kids out. After we purchased this car, he even followed me home in the new vehicle so I wouldn’t have to leave our other vehicle sitting in the dealership parking lot. A year later, We found ourselves in the market for another vehicle and were searching for a specific make and model. We reached out to Ron at Trent and told him what we were looking for. Since Trent didn’t have that particular model at the time, we attempted to search at other dealerships. This search elsewhere reminded us of why we hate car buying. The salesmen were either overly aggressive or they were completely unwilling to negotiate. Now I understand that this economy has it as a sellers market but the buyer still wants to feel included in the price negotiations. Frustrated with the 3 other locations we dealt with, I came back to Ron at Trent, willing to wait for as long as it takes for my specific car to show up on his lot. When that vehicle did finally arrive as a trade-in, Ron called to give me the details before it even made it to the sales lot! After buying this car, Ron continued to go above and beyond and had the “acceptable” tires replaced with brand new ones! We had already purchased the car and he still continued to enhance our experience. He personally drove this car to our home after it had been fully detailed so we would not have to come back that evening to pick it up. Hands down the best car experiences we have ever had. Please go to Trent and ask for Ron Polk. He is truly an exception. More

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We recently purchased a Chevy Colorado from Laron (Ron) Polk at Trent Buick/GMC/Cadillac and couldn’t have been happier with the experience. Ron was professional, courteous and personable throughout the en Polk at Trent Buick/GMC/Cadillac and couldn’t have been happier with the experience. Ron was professional, courteous and personable throughout the entire process. He respected our time and worked to get our transaction completed as quickly as possible while simultaneously going through each step thoroughly as this truck was for my son and it was his first experience with buying a car. Not an easy feat but Ron did it with ease. The entire atmosphere at Trent was very friendly and open with zero high pressure sales tactics. Brent in financing was quick and efficient In getting our deal completed and getting us on our way home. All in all an EXCELLENT experience and we wouldn’t hesitate to buy from Ron again and to recommend Trent to anyone looking for an honest and friendly car buying experience. . More

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I was very pleased to work with Ron Polk in the purchase of my vehicle and with Trent Olds. He was very professional and I was treated well. of my vehicle and with Trent Olds. He was very professional and I was treated well. More

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Ron Polk was as professional as could be. Informative, knowledgeable, articulate and enjoyable to work with. His knowledge of the vehicle was important and he did his job extraordinarily wel Informative, knowledgeable, articulate and enjoyable to work with. His knowledge of the vehicle was important and he did his job extraordinarily well. Even taught me a few tricks on my phone! Wonderful personality and all around good guy . More

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LeRon polk was great to work with. LeRon was very pleasant and friendly. Jerry the finance guy, not so great, kind of snarky. I think he was upset because I would not finance throu LeRon was very pleasant and friendly. Jerry the finance guy, not so great, kind of snarky. I think he was upset because I would not finance through them. More

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They worked with us in every way we needed them too. They are very accommodating and made the vehicle buying process awesome. They are very accommodating and made the vehicle buying process awesome. More

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Ron Polk from Trent very good service. HIf you need to help just find Mr Ron Polk . Thank you for help me HIf you need to help just find Mr Ron Polk . Thank you for help me More

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Had a great experience on Saturday. Ron was very helpful, respectful , and very knowledgeable about all the details about the car. He was never pushy respectful and helpful through the Ron was very helpful, respectful , and very knowledgeable about all the details about the car. He was never pushy respectful and helpful through the entire process. I would definitely recommend Ron to anyone looking a new ride!! More

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!!!The best costumer service!!! Ron is very profesional always friendly, no complaints everything es perfect, thank you always friendly, no complaints everything es perfect, thank you More

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