Ron Polk
Ron Polk at Trent Cadillac Buick GMC

Ron Polk | Page 12

Sales and Leasing

Trent Cadillac Buick GMC

1707 Highway 70 East
New Bern, NC 28560

4.9
137 Reviews
4.9

137 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

137 Reviews of Ron Polk

March 10, 2022

Dealership Rating
Employee Rating

They are super easy and fast with the whole process. . I will definitely recommend them to all of my family and friends!!! More

by msbarajas86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Kahsai, Jimmie Demaroney

Mar 18, 2022

Trent Cadillac Buick GMC responded

We appreciate your business and your referrals

February 25, 2022

Dealership Rating
Employee Rating

My experience with Trent GMC and LaRon were great. LaRon was amazing because he helped me find the truck I was looking for and was able to get the paperwork done with me before anyone else could claim More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Trent Cadillac Buick GMC responded

Thank you for your amazing review!! So glad we were able to make you a customer for life.

February 17, 2022

Dealership Rating
Employee Rating

Laron did a great job for us. We appreciate all the assistance. We will be back. Thznks. More

by mccreerysc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Trent Cadillac Buick GMC responded

We appreciate your business!!

February 16, 2022

Dealership Rating
Employee Rating

Ron Polk talked to me before my visit and had things ready when I arrived. Everyone was professional and friendly. All my questions and concerns were answered and acknowledged. Great dealership! More

by myrabach23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2022

Trent Cadillac Buick GMC responded

Thank you so much for the great review! We truly appreciate the opportunity to earn your business!!

February 16, 2022

Dealership Rating
Employee Rating

Professional, clean environment, My salesman was very attentive,and listen to all my request. Purchasing this vehicle was very easy and I am very satisfied. More

by Tgatling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Trent Cadillac Buick GMC responded

Thank you so much for such a great review!!

February 16, 2022

Dealership Rating
Employee Rating

I would like to say Ron Polk the salesperson I dealt with for the purchase of my new Sierra AT4 was very friendly and eager to assist me as were most of the folks at Trent.. More

by Communication!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Kahsai

Feb 18, 2022

Trent Cadillac Buick GMC responded

Thank you for taking the time to leave us a review. We are truly sorry for the lack of communication and we understand your frustration. We truly have no control over the delivery of new vehicles from the manufacture. The delivery date changed several times on this truck. On 12/15/21 Manny replied to your email with the option to back out of the deal and for you to get your trade back, you declined. Manny also emailed and sent you a map of where the truck was on 1/27/22. I see 8 total emails between yourself and Manny. Maybe a few went to spam? Mike D. doesn't really handle these situations any more due to heath issues. Pete D would be our Executive Manager/Owner. We have changed our process due to this happening with the manufacture. We do not sell vehicles unless they are at the last stop before coming to us because we truly have no control of what happens in transit.

January 28, 2022

Dealership Rating
Employee Rating

LaRon Polk, the salesman was great.The dealership sale LaRon Polk, the salesman was great. The dealership sale process a little slow. Over all experience good. More

by nggolden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hardesty

Feb 06, 2022

Trent Cadillac Buick GMC responded

Mr. Golden thank you for such an awesome review! We are working on speeding up the sales process with out loosing the Trent experience!

December 20, 2021

Dealership Rating
Employee Rating

outstanding service! I felt welcomed, everything was ready the moment of arrival. Laron Polk showed amazing customer service and a great sense of urgency and got me the car I wanted! Trent Cadillac is d More

by Dkoonce18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Trent Cadillac Buick GMC responded

We are so happy to hear that you felt welcomed and you received such great customer service. We truly appreciate your business :)

November 28, 2021

Dealership Rating
Employee Rating

This was the first time buying a car on my own. It was an amazing experience and i love my car! More

by graysonlewis12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Trent Cadillac Buick GMC responded

So happy we could make your first car buying experience amazing! We truly appreciate your business!!

November 23, 2021

Dealership Rating
Employee Rating

My salesperson Ron Polk was the most Pleasurable, professional salesperson I have worked with. Happy to have had him! More

by Lucy.metzger3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Trent Cadillac Buick GMC responded

Thank you so much

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