Joshua Grasso

Everyone at Trent is very friendly and helpful! They have a great selection of vehicles to choose from! They have a great selection of vehicles to choose from! More

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This was our first time visiting Trent GMC, Buick. .. we have been long time Buick and GMC owners, have been through the new car purchase with many different dealerships across several states. With tha .. we have been long time Buick and GMC owners, have been through the new car purchase with many different dealerships across several states. With that said, this is definitely one of the most pleasurable experiences we have ever had. From the initial phone call we made to inquire about inventory status, to the soft touch contact they made to us on making an appointment when we were ready so they could best serve us and provide us the time we would need. Definitely no high pressure calls or hard sell follow ups as we have experienced with other dealerships. Once we decided to call to make that appointment to come visit Trent, just to see exactly what they had to offer, that is when we met Joshua. He is a salesperson who actually listens to what we, as customers, had to say and what we came to learn about plus explored all the pros and cons on our options to meet our needs. He was extremely prepared to show us what we had discussed over the phone and more, including having everything set up to evaluate the vehicle we planned on trading in. He was very knowledgeable on the vehicles we were interested in and helpful in finding a truck that fit our needs and budge. The actual purchase was seamless and quick. After the purchase was complete he even had some great ideas, pictures from previous customers, on things that could be done to customize our new truck. He was a great source on connections for some thoughts we had for the new truck. It may have been our first visit to Trent but it definitely will not be the last. Thank You Joshua and staff at Trent for a great experience !! More

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Great dealership! !! Great people! Our second purchase and my family's 4th from them!! We will be back for sure! !! Great people! Our second purchase and my family's 4th from them!! We will be back for sure! More

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Josh was a great salesmen. Very knowledgeable about Cadillacs. It was a very smooth and quick purchase. Very knowledgeable about Cadillacs. It was a very smooth and quick purchase. More

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Hand down best dealership around! !! Two words that come to mind is transparency and fluidity. Josh has helped us with a third car. Third time’s a charm! Can’t say enough about our exp !! Two words that come to mind is transparency and fluidity. Josh has helped us with a third car. Third time’s a charm! Can’t say enough about our experience! TRENT GMC IS OUR DEALERSHIP AND SHOULD BE YOURS! More

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Very friendly and customer oriented! Joshua helped us set up all the electronics in the new car Joshua helped us set up all the electronics in the new car More

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Josh and Trent are always amazing and have helped me and my family buy several cars. I don't trust anyone else when buying a new or pre-owned car and I get my service done at Trent as well. my family buy several cars. I don't trust anyone else when buying a new or pre-owned car and I get my service done at Trent as well. More

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I just purchased my fifth car from Trent in the 30 plus years I have lived in New Bern. I have been consistently satisfied with their fine customer service as well as their outstanding service department. years I have lived in New Bern. I have been consistently satisfied with their fine customer service as well as their outstanding service department. More

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Friendly professional caring. Josh really took a tremendous amount of time with us answering all our questions and test driving every vehicle we were interested in with us. I grew Josh really took a tremendous amount of time with us answering all our questions and test driving every vehicle we were interested in with us. I grew impatient with us but Josh never did. Buying a new vehicle can be stressful but not with Josh. I highly recommend Josh and Trent to anyone looking to purchase a vehicle. Special shout out to Tim as well. What a great team. More

by michaelconley148 Verified Customer Verified Customer

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Sales and Service folks are on the job. Very professional and they make everything easier. Very professional and they make everything easier. More

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