Ron Shertzer

Always been great service. Terry at front desk is always helpful. The price is lower than the local dealers. (DEO 4/12/24) Terry at front desk is always helpful. The price is lower than the local dealers. (DEO 4/12/24) More

by Deo Chapagai Verified Customer Verified Customer

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Great customer service and very attentive. Always make me feel very comfortable and well informed before I make a decision Always make me feel very comfortable and well informed before I make a decision More

by donnyboy545 Verified Customer Verified Customer

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They do a great job communicating and taking care of all issues in a timely manner. issues in a timely manner. More

by abielkauffman Verified Customer Verified Customer

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Excellent service and straightforward negotiations. Went the extra mile to gain my business. Wish the dealership was closer as I would take my service business there if and when it would be required. Went the extra mile to gain my business. Wish the dealership was closer as I would take my service business there if and when it would be required. More

by john.souder Verified Customer Verified Customer

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This dealership was excellent, I got what I needed and the service was amazing. I had a really great experience!. the service was amazing. I had a really great experience!. More

by elimedina1026 Verified Customer Verified Customer

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Professional, friendly, knowledgeable staff greeted me and provided enough information regarding Ram trucks so I could make the purchase of a life time. Thanks Ron and crew and provided enough information regarding Ram trucks so I could make the purchase of a life time. Thanks Ron and crew More

by kushmider Verified Customer Verified Customer

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Upon entering the sale showroom I was greeted by salesman Ron Shertzer who showed me around and walked me to the service department. The same sales person got to talking with me while I was waiting for my tr Ron Shertzer who showed me around and walked me to the service department. The same sales person got to talking with me while I was waiting for my truck to be serviced He mentioned it was lunch time. He offered me to go with him to get lunch at a nearby sub shop. It was nice of him to go out of his way and offer me a ride for a nice needed lunch. Service finished my vehicle. Paid by shop bill and headed onward with a full belly and smile on my face. Thank you all at Lancaster Dodge! More

by sales@lancasterdodge.com Verified Customer Verified Customer

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I was very pleased with my sales rep - Ron Shertzer. He walked me through every step of ordering my Durango. He kept me updated on the status of my vehicle. When my car finally arrived my husband and He walked me through every step of ordering my Durango. He kept me updated on the status of my vehicle. When my car finally arrived my husband and I spent several hours with Ron- going over all the paperwork and showing us all the features in my new vehicle. I would recommend Lancaster Dodge to my friends. I have not had my car serviced yet as it was brand new. More

by djagger Verified Customer Verified Customer

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Reliable and efficient. Knowledgeable of product line. Reliable sales person. Accommodating policy for customer. Easy to work with Knowledgeable of product line. Reliable sales person. Accommodating policy for customer. Easy to work with More

by eflemanowicz Verified Customer Verified Customer

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Prompt and efficient . Service tools as long as stated and everything was reviewed once complete. Service tools as long as stated and everything was reviewed once complete. More

by dave55williams Verified Customer Verified Customer

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