Ron Stephan | Page 23

Had good experience Ron was extremely friendly and helpful with the entire test drive as well as purchase of the new KIA that I purchased from Spitzer Auto on Monday, Ju Ron was extremely friendly and helpful with the entire test drive as well as purchase of the new KIA that I purchased from Spitzer Auto on Monday, July 24, 2017.. He Knew all of the functions associated with the auto I purchased and explained them so I could easily understand. More

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WOW. My vehicle search started online. I knew what I was looking for. Alot of miles were driven looking around. "Many" test drives were taken. Every salesm My vehicle search started online. I knew what I was looking for. Alot of miles were driven looking around. "Many" test drives were taken. Every salesman I dealt with pressured themselves out of a sale. These salesmen did their best to push me into purchasing. Each time I walked out. I am highly allergic to high pressure salesman!!! I drove over an hour to look at a vehicle at Spitzer Motors Manfield. Ron Stephan allowed me to make my own decision. No pressure!!!!! He was there to answer my questions. I purchased this vehicle about one thousand miles ago. Ron has reached out by texting and emailing me to make sure I am satified. I feel strongly that nobody hears from any of the high pressure guys after the sale is completed. Ron made me feel comfortable. Ron Stephan and Spitzer Motors Mansfield is well worth the drive from Cleveland. Thank you Ron!!! I am a very happy customer..... More

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Couldnt been happier Dee and ron were very polite knowlegeable and patient to first time car buyer and i appreciated that.i know that i will come back again to purchase my Dee and ron were very polite knowlegeable and patient to first time car buyer and i appreciated that.i know that i will come back again to purchase my next car.thank you spitzer from my family to yours. More

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Best deal maker When I took my 2014 Kia in for scheduled service, I never expected to buy a new car. Ron changed my mind in the smoothest and most courteous way I h When I took my 2014 Kia in for scheduled service, I never expected to buy a new car. Ron changed my mind in the smoothest and most courteous way I have ever experienced in a car dealership. My wife and I wanted to have breakfast while my car was being serviced and he stepped up with a suggestion that we take a Kia from Spitzer's inventory. We took him up on the suggestion, and when we returned, he sat in the lounge with us and told us about the new Kia. I had no idea he was actually convincing me I deserved a new car for several minutes of our talk. When I realized it, I told him what price I would pay for a new car that interested me. He left us for a few minutes, and came back with "an offer I couldn't refuse." I am a retired business professor, and if I were still working, I would invite him to speak to my classes on the art of closing the deal. He is great salesman, and after the sale, he took all the time I needed to learn all of the features of my new car. Congratulations, Spitzer, for recognizing a friendly, efficient, dedicated person to serve your organization. Every employee we came into contact with that day was great! Sorry I can't remember their names. More

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Great experience! This was my first time buying a brand new car. I went to many different dealerships testing out different cars. Spitzer was the by far the best dealer This was my first time buying a brand new car. I went to many different dealerships testing out different cars. Spitzer was the by far the best dealership I interacted with. All of the staff was extremely friendly and helpful. Even on days when the salesman I was working with was not there the other workers treated me with respect. I worked with salesman Ron Stephan. Out of all the car salesman I dealt with he was the best. I did not feel pushed into my decision. He was very helpful and knowledgable about the car. I really enjoyed working with Ron and everyone else at Spitzer. I would recommend that everyone should buy a car here. They make the process very easy and were not pushy in any way. More

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Great experience! We had a seemless experience. My son and I drove up from Columbus and would do so again. We knew the car we were interested in and Ron Stephan had us We had a seemless experience. My son and I drove up from Columbus and would do so again. We knew the car we were interested in and Ron Stephan had us in and out of the dealership in 45 minutes. He was very easy to deal with and I would purchase from him again. More

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Kathy Love my new Kia. Ron was awesome and Dee was friendly and nice. Will come back again highly recommend these two wonderful people. What a great experi Love my new Kia. Ron was awesome and Dee was friendly and nice. Will come back again highly recommend these two wonderful people. What a great experience! More

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Ron was friendly and helpful. We were very impressed with the Spitzer dealership. Ron was very helpful and helped us deside on a vehicle that was a good price and good for our ne We were very impressed with the Spitzer dealership. Ron was very helpful and helped us deside on a vehicle that was a good price and good for our needs. More

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Off to college!! Needed a newer vehicle to get daughter back and forth to college 3hrs away. They came thru in a big way! Way to go guys. Needed a newer vehicle to get daughter back and forth to college 3hrs away. They came thru in a big way! Way to go guys. More

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Great Customer Service! Ron Stephan is honest, respectful, accommodating, patient, and treats you like a friend. He made sure I was comfortable with my purchase and never rus Ron Stephan is honest, respectful, accommodating, patient, and treats you like a friend. He made sure I was comfortable with my purchase and never rushed me. Dee in finance was great too, and very knowledgable about all the options. The friendly gentleman that washed my car told me personally when it was ready. Every employee that we encountered was friendly and made sure we were being taken care of. More

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