Ron Torres | Page 10

Extremely rude and very disrespectful after asked for a specific report about my car and what happened to my car after they broke my car during a recall saying under her breath I shouldn’t even had said a specific report about my car and what happened to my car after they broke my car during a recall saying under her breath I shouldn’t even had said anything about it very unprofessional. This is the second time I have brought my vehicles to them and both times were very unpleasant and dealt with extremely rude and disrespectful people I definitely won’t be bring my vehicles back to this location for any services even though I bought a extended warranty for the vehicle I purchased from Cape Coral. Stay away if you want to be lied to I also caught them in two lies the managers was speechless and walked away to his office then they brought another manager and tryed blamed for the issue the managers are terrible everyone in that whole service department is terrible! More

by dozer176wa Verified Customer Verified Customer

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I’m very please with the service and the follow up communication when ready for pick up communication when ready for pick up More

by Garcia78 Verified Customer Verified Customer

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They did a great job on my car and I’ll definitely come back when I need maintenance. back when I need maintenance. More

by matthewharvey655 Verified Customer Verified Customer

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Felix Ramos handled all my problems in the most professional way I’ve ever seen. He took care of everything that was wrong with my car and even helped me with getting in touch with the service Dire professional way I’ve ever seen. He took care of everything that was wrong with my car and even helped me with getting in touch with the service Director about a refund for services. Great guy great job! More

by rschega Verified Customer Verified Customer

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Tom was my original adviser and for over a week would never give me an update unless I texted him first. He either quit or got fired and said the service manager would be talking to me as my information never give me an update unless I texted him first. He either quit or got fired and said the service manager would be talking to me as my information was passed to him. Service manager didn’t call me he had someone else call me despite this being an abnormal case. Then the service manager finally stepped in and it was just as hard if not harder to get a hold of him unless I physically showed up to the dealership. After 37 days I received my car unresolved since Chrysler corporate wanted to be greedy and selfish. After my last two services I would not recommend this dealership. I also had to fix my door on both occasions I brought my car in for service as I explained the doors were special and they proceeded to make no note of it and obviously the message was never passed along. More

by easler95 Verified Customer Verified Customer

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Great service kept me well informed. Answer all concerns and did a great job all around Jeannette Answer all concerns and did a great job all around Jeannette More

by nett1953 Verified Customer Verified Customer

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Tengo una opinión muy buena de este dealer me ayudaron siempre a encontrar lo que yo buscaba lo estaré recomendando siempre por su servicio excepcional siempre a encontrar lo que yo buscaba lo estaré recomendando siempre por su servicio excepcional More

by DIABLOADAN Verified Customer Verified Customer

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El servicio fue rápido y a tiempo. Muy agusto. La persona que me ayudó fue muy amable Muy agusto. La persona que me ayudó fue muy amable More

by dorissantaella Verified Customer Verified Customer

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Nice service advisors and service manager, prices are little too high for certain services and parts little too high for certain services and parts More

by explorer61 Verified Customer Verified Customer

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The service riders at this automobile dealership are almost useless. They’re going to cost a dealership return customers everyone knows about this almost useless. They’re going to cost a dealership return customers everyone knows about this More

by Pm203412 Verified Customer Verified Customer

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