Ron Torres | Page 16

The advisor was very helpful and very nice and so was everyone at the dealership everyone at the dealership More

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It was an awesome experience he was very helpful and answer all my questions. Very professional and nice person. answer all my questions. Very professional and nice person. More

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No one returning calls . Service manager was very rude with every conversation. No updates . Very disappointed. Had jeep with less than 5k miles I put on it and was told my Service manager was very rude with every conversation. No updates . Very disappointed. Had jeep with less than 5k miles I put on it and was told my cluster modual was not covered and would not help. Whole situation took months More

by marieware75 Verified Customer Verified Customer

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It’s hard to get anyone to answer the phone. Terrible communication with the service department. 0/10 Terrible communication with the service department. 0/10 More

by shannon_updike Verified Customer Verified Customer

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BEWARE of this place! ! Jorge, the manager has been very aggressive with a power hungry, intimidating way, yelling and even lying about how events occurred. Daniel, the Dir ! Jorge, the manager has been very aggressive with a power hungry, intimidating way, yelling and even lying about how events occurred. Daniel, the Director is not any better, although not aggressive, he has been very power hungry, intimidating. Alexander Barroso had my 17 year old sign off on work to be done without even checking that he was a minor and that the vehicle was registered to me. They did whatever they did without any authorization, permission or signature from me and they have refused to give me back my vehicle that God knows why they want to keep it at their place overnight with different excuses as to why not to let me have it when it shouldn'thave been there in the first place (payment, no payment, system down...). I have heard with my own ears customers telling them they will take legal action against them & they just laugh at that. They supposedly "fix" something & over & over again the same issues occur & new issues arise. In my opinion, they are the worst place that you can take your vehicle to. More

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Did a great job, fast tire exchange. Was a good service and awesome communication. Would recommend Was a good service and awesome communication. Would recommend More

by jorg Verified Customer Verified Customer

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Do yourself a favor and run not walk away from this place. My experience from start to finish was awful. Was sold a vehicle and 2 days later the check engine light came on and they would not take the v place. My experience from start to finish was awful. Was sold a vehicle and 2 days later the check engine light came on and they would not take the vehicle back. There has been nothing but issues with the vehicle and they do not care. More

by EJ Verified Customer Verified Customer

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