Ronald Delphia

All went South when I made an appointment with a salesperson and ask if he had a problem with a cash purchase on a new Mazda cx 50. When I showed up, he was busy with another customer, this is where salesperson and ask if he had a problem with a cash purchase on a new Mazda cx 50. When I showed up, he was busy with another customer, this is where it goes south. Got a test drive and that was it. Was not offered to look over the car, just went inside and started some paperwork with a salesperson who had just started selling cars. Needed to know where I worked, I'm retire and only work parttime, asked what my monthly income is when I said I paying cash! They tried to slip in ceramic coating for $1800 that was never ask for and said they would locate a car fitting the description that I wanted. After leaving the dealership my phone rings and I am told i don't need to come back but I need to pay them $1000 to locate the car using their app which cost an additional $30.Once home I am looking through some text and find out my appointment was for the next day. That was the first chance they had to help me but didn't. I really feel scammed in a way and so I canceled my order to try and cut my loses. I wanted it my way like I buy anything else. More

Report | Print

I would Recommend Anyone who’s looking for a new or pre-owned vehicle to Check out Mazda of Kent. From start to finish nothing but Transparency and Upfront Honest Professional People to deal with. Also pre-owned vehicle to Check out Mazda of Kent. From start to finish nothing but Transparency and Upfront Honest Professional People to deal with. Also If you want a salesman who’s gonna go above and beyond for you!! Make sure too ask For “Cameron” And also Ask for The Ron The “Ginger” Finance Guy! Both were 5 ⭐️ ⭐️ ⭐️⭐️⭐️ Across the Board!! More

Report | Print

So let me start off this review by saying i waited a few days to write it. I wanted to let the temporary excitement of purchasing a new car wear off to truly see how i felt about the process. The entire days to write it. I wanted to let the temporary excitement of purchasing a new car wear off to truly see how i felt about the process. The entire team at Mazda of Kent was absolutely impeccable with their service. Chris, Michael, Steven, and Ronald made my time there quick and easy. They took the time to listen to my needs, wants, desires, and also kept me in the budget i was looking for without selling me things i didn't need. Mind you, i did not have perfect credit and was putting down a little less than the average but was still able to walk away with the rate i needed and the monthly payment that fit my lifestyle and families life style and budget. I would recommend that during your car shopping experiences to stop here and talk to one of these gentlemen because i can assure you they wont miss when it comes to empathy, understanding, and sales professionalism. they will get you into a vehicle that meets your criteria, id give them a 100/10 if i could. -Ryan A. More

Report | Print

They made the process simple and even delivered the car to me. This is my second Mazda and I will continue to buy. Mazda of Kent did an excellent job once again with my car purchase. Highly recommend! to me. This is my second Mazda and I will continue to buy. Mazda of Kent did an excellent job once again with my car purchase. Highly recommend! More

Report | Print

I was treated with kindness and respect I would definitely recommend going to Mazda in Kent definitely recommend going to Mazda in Kent More

Report | Print

My wife and I are very happy with the way the dealership handled everything. Very happy with the vehicle. I would recommend anybody to go there. I appreciate your time. Thank you very much handled everything. Very happy with the vehicle. I would recommend anybody to go there. I appreciate your time. Thank you very much More

Report | Print

Was definitely worth our drive of over 2 1/2 hours to work with Chris and the rest of the guys at the dealership. Absolutely would recommend them and would go back to them for future purchases. Very easy work with Chris and the rest of the guys at the dealership. Absolutely would recommend them and would go back to them for future purchases. Very easy to work with and the most friendly people. They were very honest and made the process fast and easy. More

Report | Print

Chris was knowledgeable about the Mazda, understanding, and easy to work with. The staff were nothing short of wonderful. Love my new MAZDA!! and easy to work with. The staff were nothing short of wonderful. Love my new MAZDA!! More

Report | Print

I thought Chris was great. He answered all our questions. He worked with us and gave us a fair deal. He answered all our questions. He worked with us and gave us a fair deal. More

Report | Print

3 S system. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent. More

Report | Print