Ronald Thomas | Page 2

I had such a positive experience buying my car, and that's entirely thanks to Lance. He was incredibly kind, patient, and respectful from start to finish. I had plenty of rookie questions, and he never that's entirely thanks to Lance. He was incredibly kind, patient, and respectful from start to finish. I had plenty of rookie questions, and he never once made me feel rushed or uncomfortable. He took the time to explain details clearly, showed me how to navigate the website to find information, and made sure I truly understood everything. He was especially thoughtful during the test drive, knowing it's been nearly 20 years, since I last driven, a new car is warm, jovial personality, really put me at ease. I genuinely appreciated his extended, courtesy, professionalism, and sincere desire to make this a comfortable, positive experience. I couldn't have asked for better service. Car buying to be a long process, and my experience did take several hours, though, was absolutely no fault of the dealership. Through it all Lance was consistently kind, patient, and attentive, always checking in on me and making sure I was comfortable. I truly appreciated his professionalism and kindness from start to finish. I also had a great experience working with Ron in finance. He clearly has a lot of experience and knew exactlu how to keep the process moving smoothly and efficiently. He was relatable, funny, and kind, which made what is often the least enjoyable part about buying a car, feel surprisingly seamless. I really appreciated how easy and straightforward he made everything. More

by LENZGANG Verified Customer Verified Customer

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Everyone was so nice thank you so much YEV! !!!! For all the help I got my favorite car a challenger I am so happy started the year off right if anyone needs a car ask for YEV!!!! !!!! For all the help I got my favorite car a challenger I am so happy started the year off right if anyone needs a car ask for YEV!!!! More

by TIABANKS94 Verified Customer Verified Customer

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Artiom and the Niello Acura team are a pleasure to work with. I’m a multiple repeat customer and highly recommend Arty and the Niello Acura dealership in the Roseville Automall. with. I’m a multiple repeat customer and highly recommend Arty and the Niello Acura dealership in the Roseville Automall. More

by SEANANNEY Verified Customer Verified Customer

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Lance was helpful and able to answer all of our questions. We knew what we were looking for but weren’t clear and Lance helped us find just the right car for our needs. We appreciate his patience questions. We knew what we were looking for but weren’t clear and Lance helped us find just the right car for our needs. We appreciate his patience (we’re senior citizens so we had lot of questions! He was great and we’re very happy with our purchase. More

by ETSANGMASTER Verified Customer Verified Customer

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Arti was very helpful from the beginning. He answered all questions promptly. Was impressed with his salesmanship and Niello Acura. He answered all questions promptly. Was impressed with his salesmanship and Niello Acura. More

by DONNAHERNANDEZ46 Verified Customer Verified Customer

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Overall experience was great - Yev was very helpful and we would purchase another vehicle from Niello. we would purchase another vehicle from Niello. More

by GUYWAGG1818 Verified Customer Verified Customer

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I have purchased 5 vehicles from Niello Acura over the last 25 years. The service and product quality have always been consistently impeccable. last 25 years. The service and product quality have always been consistently impeccable. More

by TDP Verified Customer Verified Customer

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Liam was extremely helpful and a pleasure to work with. He helped us decide between the ADX and RDX. He understood what I was looking for in my new vehicle. In the end, I ended up going with the RDX and am He helped us decide between the ADX and RDX. He understood what I was looking for in my new vehicle. In the end, I ended up going with the RDX and am happy about my decision. Jimmy G was a hoot! He was the deciding factor for my wife. He's definitely good at his job. Everyone there was extremely friendly, knowledgeable, and patient with us. More

by SJACKMAN80 Verified Customer Verified Customer

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Sales and Finance teams very professional and helpful. Easy to work with. The vehicle surpasses our expectations. Easy to work with. The vehicle surpasses our expectations. More

by JANETG0 Verified Customer Verified Customer

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Everyone at Niello Acura was a pleasure to work with. They took time to explain all my options and respected all my decisions when it came to buying my car. They all communicated well and made the buyi They took time to explain all my options and respected all my decisions when it came to buying my car. They all communicated well and made the buying process easy. More

by SARAH.REDEEN Verified Customer Verified Customer

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