Ronell Williams

Ronnell was a consummate and hard-working professional sales associate. It’s not easy to find a GMC dealer with personnel who work well with out of town buyers. We needed to quickly confirm availability, sales associate. It’s not easy to find a GMC dealer with personnel who work well with out of town buyers. We needed to quickly confirm availability, specs, and price first thing in the morning, then drive 4 hours to Tampa and close the deal before the end of the business day. We’d unsuccessfully attempted this with other dealers who either wouldn’t give us the time of day, or would be wrong about the actual specs (vs just looking at the specs on paper). Ronnell was the key to making this sale happen, and we couldn’t be happier. He was juggling multiple sales that day, but he efficiently kept us moving forward through the process and kept us informed. Great, efficient customer service respecting everyone’s time and money. A true gem. Great personality, and easy to find because he’s tall lol. I don’t usually take time to do reviews like this but Ronnell was so good and we’re so satisfied that I feel compelled. He is the reason we will look to Rivard for our next GMC when the time comes. More

by camillasavardi Verified Customer Verified Customer

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The dealership is clean and quiet. Mr. Williams was courteous and straightforward while also maintaining a professional experience. Mr. Williams was courteous and straightforward while also maintaining a professional experience. More

by tuckeromar45 Verified Customer Verified Customer

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Very helpful and not high pressure. Worked with me to get my needs met. I would recommend Rivard but more I would recommend Ronell Williams. Worked with me to get my needs met. I would recommend Rivard but more I would recommend Ronell Williams. More

by mfarrar0713 Verified Customer Verified Customer

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We had a FANTASTIC experience at Rivard Buick GMC. They were honest and upfront with us and were a Pleasure to work with. They were honest and upfront with us and were a Pleasure to work with. More

by wiggauto Verified Customer Verified Customer

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The experience was stressful—reviewing and re-reviewing to have additional things added in that was not requested paperwork was overwhelming, and there was no follow-up. The car wasn’t cleaned very well wh to have additional things added in that was not requested paperwork was overwhelming, and there was no follow-up. The car wasn’t cleaned very well when delivered, and communication was nonexistent afterward. The high-pressure sales approach felt uncomfortable. I needed a truck and Mr. Williams got me into one, but given more time, I would have chosen differently. My work truck was flooded in the storms, and I urgently needed a replacement. Knowing this, the salesman took advantage of my situation. He pushed me toward a truck that wasn’t the best fit, skipping over one that would have suited my needs better. As a loyal Ford customer new to the GMC brand, I wasn’t familiar with all the trim levels and options. Overall, my experience wasn’t great. I now have a truck, but I plan to trade it for one that better meets my needs. The salesman did get me a truck, though it was delivered a day later than promised. He did his job, but my wife and I felt uneasy throughout the process, despite the importance of continuing the business. More

by bfletch526 Verified Customer Verified Customer

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No better place to buy a GMC truck. We drove 4 hours and it was well worth it. When we arrived everything was as discussed on the phone and text. Zero surprises. We were in and out i We drove 4 hours and it was well worth it. When we arrived everything was as discussed on the phone and text. Zero surprises. We were in and out in 30 minutes. This was my second purchase and I've had two friends buy their trucks here with the same experience. Don't even bother shopping around because no one will meet their deal. I dealt with Ronell and Francisco. More

by Miguel Ameigeiras Verified Customer Verified Customer

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Great team, super informative made me feel very welcome and at ease, they answered all my questions and helped me pick out the exact truck I was looking for, I will be purchasing all my GM vehicles from he and at ease, they answered all my questions and helped me pick out the exact truck I was looking for, I will be purchasing all my GM vehicles from here for now on! More

by d.mccain Verified Customer Verified Customer

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Ronell he’s the best. He made sure I got the car I wanted and each time I’ve come in for anything he’s more than happy to assist and make sure I’m taken care of. He made sure I got the car I wanted and each time I’ve come in for anything he’s more than happy to assist and make sure I’m taken care of. More

by AYN.SMITH Verified Customer Verified Customer

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My overall experience went very well and I would definitely buy from Rivard dealership in the future. definitely buy from Rivard dealership in the future. More

by superdad1380 Verified Customer Verified Customer

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I had an amazing experience working with Ronell when purchasing my Buick Envista. He was incredibly patient with me throughout the process, especially when I was feeling unsure. Ronell took the time to purchasing my Buick Envista. He was incredibly patient with me throughout the process, especially when I was feeling unsure. Ronell took the time to answer all my questions and made sure I was comfortable with my decision. His professionalism and dedication made the entire experience smooth and enjoyable. I highly recommend Ronell to anyone looking for a stress-free and positive car-buying experience! More

by loveandloyaltycare63 Verified Customer Verified Customer

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