Ronell Williams | Page 12

Rivard GMC is the best that’s why I have all my family wants to buy a vehicle with Rivard wants to buy a vehicle with Rivard More

by OLGAGARZA64 Verified Customer Verified Customer

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Great customer service, bobby was a great salesman, very friendly and to the point. Would recommend! friendly and to the point. Would recommend! More

by Ki.loman Verified Customer Verified Customer

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Ronell was great to work with very friendly,i would call him anytime i need another vehicle. I was in and out no worries. Thanks again for the great service. him anytime i need another vehicle. I was in and out no worries. Thanks again for the great service. More

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Good dealership, sales people are excellent and more than accommodating. I would definitely recommend and have recommended this dealership to friends and family. I would rate this review zero stars accommodating. I would definitely recommend and have recommended this dealership to friends and family. I would rate this review zero stars More

by DPNELSKI Verified Customer Verified Customer

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Ronell was great, helped me the whole way and couldn’t have been easier. I will definitely give him a call again when we need another truck have been easier. I will definitely give him a call again when we need another truck More

by ryan42386 Verified Customer Verified Customer

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Friday 4/2/21 I went into Rivard Buick GMC to look at and test drive a 2016 GMC Terrain. I was meet by Sales Representative Ronell Williams. He was very polite and professional as we went through the sales test drive a 2016 GMC Terrain. I was meet by Sales Representative Ronell Williams. He was very polite and professional as we went through the sales process. As he concluded the sale, he offered me a 3-year Protective Service Contract which he described as equivalent to a New Car Warrantee. I accepted the Protective Service Contract at that time and completed the sale. On Monday 4/5/21 I called Mr. Williams and told him I had a problem with the Infotainment system, and he advised me to contact the Service Department and schedule an appointment. I contacted the Service Department and scheduled an appointment for Friday 4/9/21 at 3:00 PM. Friday 4/9/21 at about 3:20 PM I arrived at Rivard Buick GMC Service Department and meet with Mr. Houston Adamo and he told they did not have an appointment scheduled for me. I explained the Infotainment system would periodically stop working and start again. It also has stopped and did not start again until the next day. I was told that it couldn’t be looked at in the time remaining for the shop to be opened. We rescheduled for 4/13/21. I arrived on time and waited for the inspection to be completed. After a 2 ½ wait the Service Advisor told me that the mechanic could not determine what the problem is. He also told me that he couldn’t justify replacing the Infotainment system because it would cost the dealership. I now have a vehicle that I’m not happy with. More

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Cameron was great. Your paperwork sucks. Still don't have a Title after 4 weeks. You entered the wrong name, Bob instead of Robert. Front plate bracket doesn't fit properly. You wouldn't install. You have a Title after 4 weeks. You entered the wrong name, Bob instead of Robert. Front plate bracket doesn't fit properly. You wouldn't install. You had me, a 70 year old guy laying on the ground trying to figure out a rivet gun and drilling holes in my bumper on a new $65000 truck. My friend and I bought new GMC SIERRA CREWCABS on the same day. Disappointed in the after sale treatment. More

by advanadvertising Verified Customer Verified Customer

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Easiest car buying experience ever. Ronell was a great salesman, not pushy at all. Like the fact you only deal with one person the entire transaction, you're not shuffled between different people trying t salesman, not pushy at all. Like the fact you only deal with one person the entire transaction, you're not shuffled between different people trying to upsell you. When I went to pick up the car it wasn't detailed very well but, I think that is due to the color and not being able to see little marks unless in the sun. Ronell said to bring it back and he'll have it taken care of which, I plan on doing soon. Overall great experience though, and a week later I received a box of cookies in the mail as a Thank You....nice touch! More

by Sue123 Verified Customer Verified Customer

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All employees I met at the dealership were nice and respectful. Ronell made the buying process easy and non-stressful. I would definitely recommend this dealership. respectful. Ronell made the buying process easy and non-stressful. I would definitely recommend this dealership. More

by Krburnett Verified Customer Verified Customer

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Very nice dealership. I was never there before. Everyone was very pleasant and helpful. My salesman was Ronell, he answered all our questions and was very helpful. was very pleasant and helpful. My salesman was Ronell, he answered all our questions and was very helpful. More

by anoeller Verified Customer Verified Customer

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