Ronnie Lancon

One word. RUN. This dealership has the worst customer service. No one calls you back, they don’t actually fix your car, and yes the review below is accurate. T RUN. This dealership has the worst customer service. No one calls you back, they don’t actually fix your car, and yes the review below is accurate. They will send you on the road with a faulty car. Even after you pay them thousands. I know, the same thing happened to me. The manager Ronnie and Richard have the worst attitudes and WON’T even apologize. Good luck getting this service advisor, Jeremy to call you back. He has no clue what is going on there. Don’t even bother asking for a loaner. Apparently, they don’t have any. This experience with MB Nola is enough for me to never buy a Mercedes again. PS- Don’t waste your time with calling corporate, they don’t do a thing. Hope this helps the next person to never go through what I went through with this dealership. More

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Mercedes Benz of New Orleans have been the worst experience I have ever experienced of five previous dealerships. I thought this would have been the best but it turned out to be the worst from the b experience I have ever experienced of five previous dealerships. I thought this would have been the best but it turned out to be the worst from the beginning. I have dealt with very few good workers. I previously experience prejudice faces of Mercedes Benz at the collision center. Very saddened by my experience at such an upscale dealership. The Manger Mike at the collision center is now helping me and promised me he is working this matter More

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As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand. wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand. More

by SSAKLA Verified Customer Verified Customer

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Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! :) More

by P Verified Customer Verified Customer

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