Rory Marker | Page 2

Great experience! Top notch dealership! Great experience!! Test drove vehicles. Never felt rushed or pressured to make a decision. Will refer this dealership to all my family and friends. F Great experience!! Test drove vehicles. Never felt rushed or pressured to make a decision. Will refer this dealership to all my family and friends. Feel like they all work that getber si well! More

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Easy hassle free straight forward buying process. Rory my salesman was great. Buying a car can be stressful. I didnt feel any with the staff at Jim O'Neal. Great interest rate on a beautiful car. Rory my salesman was great. Buying a car can be stressful. I didnt feel any with the staff at Jim O'Neal. Great interest rate on a beautiful car. More

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Great experience Really enjoyed my first new car buying experience with Rory Marker he made it simple and easy ! Will continue to do business at my home town dealershi Really enjoyed my first new car buying experience with Rory Marker he made it simple and easy ! Will continue to do business at my home town dealership! More

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Customer Focused, Open Communications Sales Process The contrast between Jim O'Neal Ford and other dealerships is apparent after even a few minutes conversation. The entire process was friendly, transpa The contrast between Jim O'Neal Ford and other dealerships is apparent after even a few minutes conversation. The entire process was friendly, transparent, and straightforward. For this vehicle I shopped dealerships from Indianapolis to Nashville and St. Louis to Cincinnati; there where eight dealerships that had a potential vehicles for me. Amanda Jeffries was on top of my Internet query in seconds; only two other dealerships responded on the same day. Amanda followed up with a very appropriate phone call and an e-mail with additional information; only one other dealership did that. Rory Marker was very helpful during the test drive and information part of the process. Rory was knowledgeable about the model in general and the vehicle in specific. He knew how to read the customer and focused on my needs; this was greatly appreciated. Price negotiations were an important part of my purchase. I feel that Jim O'Neal Ford understood that, responded transparently, and that make the process very positive. Rory was most helpful in making sure the vehicle was prepared for us while Branden Milby and others prepared all the paperwork. During the "finance" phase of the purchase, Branden offered the various service packages (and that was appreciated) but did not push "upsells". In summary, Jim O'Neal Ford got a sale because they acted as a combination of a Internet connected business (thanks Amanda) and a community focused business (thanks Rory and Branden). More

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Best dealership around!!! Fantastic dealership. Everyone very friendly. They went above what needed to be done to help us. Cyndi McLaughlin was the best!!! A million thank you Fantastic dealership. Everyone very friendly. They went above what needed to be done to help us. Cyndi McLaughlin was the best!!! A million thank yous!!!! More

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treated with respect I just bought a 2015 escape from Jim O`Neal Ford . I am very please to report that I was treated with respect and kindness.The finance was easy and qu I just bought a 2015 escape from Jim O`Neal Ford . I am very please to report that I was treated with respect and kindness.The finance was easy and quick. Branden went over all the options of that we had and was not push into anything. After we bought the car Rory Marker, the salesman , was nice enough to show us how to use some of the options in the car. The whole experience of buying a car was great . We would tell everyone that this is where you need to go for your car buying. GREAR FOLKS with a great service.. THANK YOU WE ARE VERY PLEASED. More

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Great dealership with an old school charm! Great dealership with excellent customer service. This dealership is focused on selling vehicles and going above and beyond to give honest deals, all Great dealership with excellent customer service. This dealership is focused on selling vehicles and going above and beyond to give honest deals, all while operating out of their same building from the 1970s. It has that old school charm that is hard to find in today's "big box" dealerships. I would recommend them to anyone searching for new or used. More

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