Rosa Rodriguez
Rosa Rodriguez at Gunn Honda

Rosa Rodriguez | Page 15

Assistant Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
399 Reviews
4.9

399 Reviews

Write a Review

399 Reviews of Rosa Rodriguez

August 10, 2022

Dealership Rating
Employee Rating

Great reliable and dependable service at a very competitive value. That alone with friendlly and fast service! More

by robert4217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 09, 2022

Dealership Rating
Employee Rating

The service staff are good. Trying to discuss new vehicle with salesperson was painful because it seemed he wasn't in answering my questions More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Gunn Honda responded

Thank you for the 4-star review. Your feedback helps us to improve service for everyone!

July 05, 2022

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Employee Rating

Y’all kept us informed of what needed to be done and a reasonable price More

by Dugit
Recommend Dealer
Yes
Jul 05, 2022

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business. Glad to have you as a part of the Gunn family!

June 06, 2022

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Employee Rating

Waited about 4 hours for an oil change. Was told they weren’t able to change it, yet at the end I got charged and was told it was changed after all and the light was not reset. More

by Lupita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 07, 2022

Gunn Honda responded

Lupita, we apologize for the extended wait time you experienced on your recent Gunn Honda visit. We do everything possible to estimate the amount of time it will take to complete your service, sometimes an unforeseen problem can arise with the vehicle scheduled before yours, which results in a longer wait time than anticipated. We appreciate your feedback and have passed along your comment to our service team.

June 03, 2022

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Love the team work and service Rosa gave to me servicing my 2021 Honda Insight. Rosa kept me informed on the progress of the service while I waited at the dealership I was able to complete work with their c More

by Islandgrl2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Gunn Honda responded

Thank you, glad Rosa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 29, 2022

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Excellent customer service in service department! Definately recommend others to use service department. Rosa went above and beyond More

by Amswett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Gunn Honda responded

Amswett, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Rosa delivered the excellent service we strive to provide each customer and that she exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Honda. Drive safe!

May 28, 2022

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Employee Rating

Very professional and they called me in the middle of the service to ask if I wanted additional things added to my service that they recommended based on needs of my car. More

by carsonroper.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

May 24, 2022

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Employee Rating

Rosa Alvarado was very professional and courteous when I dropped off my vehicle. Explained all services that had been done to my vehicle at check out. She was very knowledgeable. My only complaint is tha More

by Loa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Gunn Honda responded

Thank you, Loa! We’re glad Rosa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 19, 2022

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Professional, friendly, explained what needed to be done and gave choices, nice waiting room with coffee and water. Just an overall great place. I bought my car from them and I am trusting them to keep it More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Gunn Honda responded

Thanks for letting us know, Suzy. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 18, 2022

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Employee Rating

Rosa Rodriguez is great at what she does, I can depend on her to give good information on any guest ion I have & making sure my vehicles are being taken care of the way I like. More

by david.garza5111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Gunn Honda responded

David, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Rosa delivered the excellent service we strive to provide each customer and that she exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Honda. Drive safe!

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