Rosa Rodriguez | Page 9

Friendly, thorough service. Nice coffee and snack area for waiting in the department. Always a great stress free place. Nice coffee and snack area for waiting in the department. Always a great stress free place. More

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Rosa my service advisor was great she had everything taken care of and was professional and had my car back in a timely fashion taken care of and was professional and had my car back in a timely fashion More

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awesome work as always when i go here always thank as alway and great rep alway and great rep More

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Fantastic service as usual from Rosa and the Gold service team at Gun Honda in San Antonio. Fast service and lots of direct communication to keep me abreast of the process. team at Gun Honda in San Antonio. Fast service and lots of direct communication to keep me abreast of the process. More

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Great friendly quick service without any extra hassle. Couldn’t recommend them enough. Definitely earned my service Couldn’t recommend them enough. Definitely earned my service More

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We have purchased and maintained 5 vehicles from Gunn Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstra Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstrated a knowledgeable, informative, and non hurried approach in the showroom. Howard Shorter (sales) has been our go to expert. Joe Esparza (service) demonstrates a caring presence, even when revealing financial repair news. During our last service visit, Rosa shared the itemized warranty services that were completed and revealed a recall that was also completed. More

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Unclear Estimate Led to Frustration at Gunn Honda. Last week purchased a part from Gunn Honda and inquired about the installation cost. With VIN numbers readily providing detailed car information, I e Last week purchased a part from Gunn Honda and inquired about the installation cost. With VIN numbers readily providing detailed car information, I expected a straightforward estimate. I had received a previous quote, so I confidently scheduled an appointment. Unfortunately, upon arrival for the appointment, the quoted price had doubled. The service department explained this was due to calibration being required, but I was not informed of this beforehand. In my opinion, this lack of transparency is unprofessional. While I understand unforeseen circumstances may arise, a heads-up and potential discount would have been greatly appreciated. Ultimately, I needed the car and paid the increased amount, but left feeling frustrated. More

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I trust Gunn Honda to ensure our van is maintained properly and safe for our family. properly and safe for our family. More

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Friendly staff, not exactly the quickest but they get what you come for done. They don’t continue to try to upsell you or get you to pay for other issues they say you have once you tell them no. I have N what you come for done. They don’t continue to try to upsell you or get you to pay for other issues they say you have once you tell them no. I have Not had any issues. More

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Came in to get a part for my tires and ironically my right front wheel went flat. Didn’t have to make any appointments. Gave me a quick diagnostic. Very quick and efficient! Had a pleasant experience wi right front wheel went flat. Didn’t have to make any appointments. Gave me a quick diagnostic. Very quick and efficient! Had a pleasant experience with them. A little bit pricey but you get the best service! More

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