Dealer Reviews
Cars for Sale
Dealer Log In
Ross Geiger
Ross Geiger | Page 4
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
41 Reviews
41 Reviews
Write a Review41 Reviews of Ross Geiger
August 30, 2024
I had an excellent experience with Ross Geiger at Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid se Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid service for my 2016 C63S. Ross explained the maintenance process clearly and ensured my car was ready promptly. His knowledge and friendly demeanor made the service seamless. I highly recommend Ross for anyone needing service at this dealership. More
by jnw2039
July 26, 2024
We have been a customer of Walter's Mercedes since 2003 when we bought our first Mercedes ML 350 and it is still running until now. They have excellent customer service then so we bought our 2nd Mercedes when we bought our first Mercedes ML 350 and it is still running until now. They have excellent customer service then so we bought our 2nd Mercedes 2017 GLE from them and still have good customer service, not only sales department but especially service department. Our service advisor Ross Geiger explained very well to us what maintenance service needs to be done. He is knowledgeable, knows what he is talking about. He is professional and courteous. Our car was ready on time and clean as promised. Excellent customer service. If I buy another Mercedes ( if they have a hybrid ) I will get it at Walters Mercedes. I can't remember all the names, but the service department receptionist who scheduled my appointment was accommodating, professional and courteous. More
by mocclopez
June 14, 2024
Ross Geiger, is one of the BEST service reps for Walter's Mercedes-Benz of Riverside. My vehicle lost power driving and I had to have it towed to Walters. Ross was professional, polite and heard of my exper Mercedes-Benz of Riverside. My vehicle lost power driving and I had to have it towed to Walters. Ross was professional, polite and heard of my experience. He took his time to get things done right. My vehicle had an issue that was not familiar to them. So Walter's Mercedes-Benz of Riverside they had the folks from the headquarters come to review the issue, fixed it and it’s working well again. I maintain my vehicle like clockwork and was surprised to be driving a vehicle that didn’t have power. It has been driving well now for 2 days and I’m so very glad and grateful I had Ross Geiger to assist me with this repair. More
by Coco
May 20, 2024
Good, fast service with small glitches such as not delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very a delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very attentive and helpful in trying to reduce costs and meeting my needs. More
by wdwight1
March 29, 2024
Had the pleasure of meeting with Ross Geiger at Mercedes he surpassed all my expectations demonstrating a high level of knowledge, attention to detail, and excellent customer service skills. Thank you Ross! he surpassed all my expectations demonstrating a high level of knowledge, attention to detail, and excellent customer service skills. Thank you Ross! More
by Liz Hernandez
February 02, 2024
Customer service friendly. Amenities offered while you wait. Uber and loaner car service offered and provided at time of appointment made. Staff consistently communicated and Amenities offered while you wait. Uber and loaner car service offered and provided at time of appointment made. Staff consistently communicated and gave up-to-date information while the car was being serviced. More
by RuthieD19
January 17, 2024
Make sure you know exactly what is going on with your vehicle via video.,continue to update you on the status of the repairs, and the waiting time is not bad at all, plenty of snacks vehicle via video.,continue to update you on the status of the repairs, and the waiting time is not bad at all, plenty of snacks More
by darnetta7
Dealership Inventory (529 Vehicles)
