Had the pleasure of meeting with Ross Geiger at Mercedes
he surpassed all my expectations demonstrating a high level of knowledge, attention to detail, and excellent customer service skills. Thank you Ross!
he surpassed all my expectations demonstrating a high level of knowledge, attention to detail, and excellent customer service skills. Thank you Ross!
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by Liz Hernandez
Service Price Transparency
Mar 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Liz,
Thank you so much for leaving Ross this amazing review! We are glad to hear that Ross took impeccable care of you and your automotive needs. We are happy to know that he surpassed all of your expectations with his knowledge, attention to detail and excellent customer service skills. Please do not hesitate to let us know how we may be of further service to you.
Fast and professional.
They knew exactly what to do. You won’t be disappointed with their services.
They knew exactly what to do. You won’t be disappointed with their services.
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by Wannipa
Service Price Transparency
Mar 20, 2024 -
Walter's Mercedes-Benz of Riverside responded
Wannipa,
Thank you so much for leaving us this terrific review and recommendation! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were fast and professional. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I am always pleased with my experiences at Walter’s
Mercedes-Benz of Riverside.The staff is exceptional and respectful.
Mercedes-Benz of Riverside.The staff is exceptional and respectful.
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by Sajac50
Service Price Transparency
Mar 13, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your wonderful review! Providing a top-notch experience is always our goal here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts consistently meet your satisfaction. Please do not hesitate to give us a call if we may ever be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Customer service friendly.
Amenities offered while you wait. Uber and loaner car service offered and provided at time of appointment made. Staff consistently communicated and
Amenities offered while you wait. Uber and loaner car service offered and provided at time of appointment made. Staff consistently communicated and gave up-to-date information while the car was being serviced.
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by RuthieD19
Service Price Transparency
Feb 02, 2024 -
Walter's Mercedes-Benz of Riverside responded
Ruthie,
Thank you so much for leaving us this amazing review! We are glad to hear that our team took incredible care of you and your automotive needs. We are happy to know that they were friendly and kept you updated on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Make sure you know exactly what is going on with your
vehicle via video.,continue to update you on the status of the repairs, and the waiting time is not bad at all, plenty of snacks
vehicle via video.,continue to update you on the status of the repairs, and the waiting time is not bad at all, plenty of snacks
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by darnetta7
Service Price Transparency
Jan 18, 2024 -
Walter's Mercedes-Benz of Riverside responded
Darnetta,
We are grateful for you leaving us this exceptional review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they continuously updated you on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Love Walter’s.
I drive over an hour each way to enjoy the award-winning service and lower cost found here. On my most recent visit Ross Geiger was my service adviso
I drive over an hour each way to enjoy the award-winning service and lower cost found here. On my most recent visit Ross Geiger was my service advisor. He was friendly and knowledgeable, and kept me updated frequently. He also managed to keep my final cost lower than the initial estimate. Nice!
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by dc2psguy
Service Price Transparency
Jan 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for leaving Ross this positive review! We are glad to hear that Ross took great care of you and your automotive needs. We are happy to know that he was friendly, knowledgeable and kept you updated on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager