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Ross Haugen
Ross Haugen | Page 2
Sales Consultant
Luther Brookdale Mitsubishi
4435 68th Ave N Suite B
Brooklyn Center, MN 55429
25 Reviews
25 Reviews
Write a Review25 Reviews of Ross Haugen
Verified Customer
Helpful 
March 20, 2022
I have now purchased 3 cars from Ross at Luther Brookdale and my roommate has also purchased a car from him and I keep coming back because of his friendliness, willingness to listen to what I'm looking for a and my roommate has also purchased a car from him and I keep coming back because of his friendliness, willingness to listen to what I'm looking for and how he 'goes to bat' for me with finance when needed. When I come to see him, I tell him what I'm looking for, what my budget is, what my down payment amount is, and he goes to work to try and make it happen. Mandy was great to work with in finance as we went over everything, and she triple checked to make sure all of the paperwork was accurate. The other reason I keep going back is also the Service department. I like to joke that Ben in the Mitsubishi Service department is my 'best friend'. He always tells me like it is, if he can find me an extra couple dollars off, he does. One time I noticed my headlight went out on my 2019 Outlander, as I was on my way out of town the day before Thanksgiving. The dealership was on my way out of town and i called from the car (at about 4:00 pm) and asked if there was any way they could help me out. They said 'stop on in and we'll get you fixed' - and they did. They had the light bulb already waiting and I was in and out in 15 - 20 minutes. Since Covid, they've also adding a video of the technician's check of everything and if they have any recommendations, they actually show you why in the video. As a female, I like the no-pressure approach and also being explained issues so that I can understand what it is and the impact if it is or isn't fixed. This is what I get from Ben and the team. More
by LISA.JACKSON0
Other Employees Tagged: Sean Mahbubani, Mandy Mikolichek
January 29, 2022
What can I say, great people whom make you feel right at home!! Best experiences, you won’t be sorry!! home!! Best experiences, you won’t be sorry!! More
by WOJCIKIE
Other Employees Tagged: Adam Dietz , Sean Heath, James Berrisford
January 01, 2022
There was a misunderstanding in knowing what I wanted and due to that I did not get everything I asked for. They apologized for the mistake and compensated me with some services that were not part of my deal due to that I did not get everything I asked for. They apologized for the mistake and compensated me with some services that were not part of my deal to earn my business. So, it showed me that they want to do their best for the customer. More
by m_fareed
September 20, 2021
They were very nice! They were friendly! The dealership was nice! We would definitely come back! was nice! We would definitely come back! More
by TARALEEJOHNSON11
Other Employees Tagged: Abiola Runsewe , Dom
June 20, 2021
Great team! They always help with making sure I'm getting the vehicle I want. Ross Haugen is super communicative and available when we head an emergency need to get a vehicle "today". the vehicle I want. Ross Haugen is super communicative and available when we head an emergency need to get a vehicle "today". More
by sullivan_stacy
Other Employees Tagged: Dean Dreckman
June 08, 2021
very nice staff, professional and clean surroundings! my sales guys was Ross, he was wonderful! just the right amount of professional and personal! highly recommend! sales guys was Ross, he was wonderful! just the right amount of professional and personal! highly recommend! More
by madilynamundson
March 19, 2021
Every time I am here for sales or service, people are kind, attentive, patient, and make me feel taken care of. It's nice to experience this kind of partnership. kind, attentive, patient, and make me feel taken care of. It's nice to experience this kind of partnership. More
by JASONGARYKLEIN
Other Employees Tagged: Sean Mahbubani
January 18, 2021
Our sales consultant was great. Ross Haugen helped facilitate a quick and easy sales process and understood our needs as a customer. Because of his knowledge of cars and sales he asked occasional ques facilitate a quick and easy sales process and understood our needs as a customer. Because of his knowledge of cars and sales he asked occasional questions which helped us see more clearly what we wanted in a new car. More
by c.j.sorvick
Other Employees Tagged: Mike Davis
June 13, 2020
Always successful and enjoyable! Excellent public relations and attention to the buyer's preferences. People seem to be genuine in enjoying their work, and team work is evident as we Excellent public relations and attention to the buyer's preferences. People seem to be genuine in enjoying their work, and team work is evident as well as positive. More
by BYSNAILLAKE
Other Employees Tagged: Dan Nelson
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