Ross Taplin
Ross Taplin at Holm Automotive Center Inc

Ross Taplin | Page 20

General Manager / Co-Owner

Holm Automotive Center Inc

2005 North Buckeye Avenue
Abilene, KS 67410

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5.0
377 Reviews

Abilene is my hometown, and after graduating from college in 2009, I am proud to be able to again call Abilene home. I began my career as a Sales and Leasing Consultant at Holm Automotive, and have had the opportunity to reconnect with many in the community whom I had known and respected growing up. I currently serve as Sales Manager. My other passions include spending time with my daughter, who is 2 1/2, and coaching wrestling. Currently, I am active in coaching the youth wrestling program in Abilene. Helping area wrestlers reach their potential as athletes and individuals is very rewarding. Thank you to those who have allowed me the opportunity to assist in your vehicle purchase. Let me take this chance to invite you to visit Holm Automotive. We are in the business of exceeding expectations!

5.0

377 Reviews

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377 Reviews of Ross Taplin

August 22, 2019

Dealership Rating
Employee Rating

Excellent! Holm AutoMotive, take you auto to Holm Automotive for all you services needs and parts, Jamie will always be there for you! Thank you Jamie. You and H More

by mcmiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Tim Holm, Gary Hasselman, Kim Bacon, Chuck Loader , Niles Guerra, Jeff Holm, Matt Holm, Brad Signer

Aug 26, 2019

Holm Automotive Center Inc responded

Thank you for the 5 STAR review and sharing your service appointment with us. We appreciate your business.

August 20, 2019

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Our Anniversary Gift to each other We test drove a 2019 Chevy Tahoe in April 2019 and fell in love with it. We knew that our next vehicle would be a 2019 Chevy Tahoe LTZ or Premiere. We More

by Caddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Altwegg, Matt Holm, Jedediah Smith, Carl

Aug 22, 2019

Holm Automotive Center Inc responded

Congratulations on your recent Tahoe purchase. What a great vehicle. We appreciate your business and dedication to our dealership. Wishing you many happy miles with your new vehicle. Thank you!

August 20, 2019

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I LOVE my new Blazer!!! I went to see Mandi at Holm Auto and she showed me all of the bells and whistles of a new Chevy Blazer Premier!!!! It has so many safety sensors I w More

by Barb Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Marchbank, Mandi Sims

Aug 22, 2019

Holm Automotive Center Inc responded

Congratulations on your new Blazer! They are super sharp. Thank you for sharing your new car buying experience with us. We love happy customers!

July 23, 2019

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Poor customer service I continue to have suspension issues with a truck that is less than a year old and only has 12,000 miles on it after being purchased new. I have had m More

by shanepearson70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michelle Holt, Jamie Avers

Aug 08, 2019

Holm Automotive Center Inc responded

I am sorry to learn of your frustration. I checked with our service team and it is my understanding that you have an aftermarket leveling kit, wheels and tires that we did not install and which are not GM original or approved aftermarket parts. We have tried our best to work on the suspension situation and to relearn tire sensors, but due to the nature of the aftermarket parts we are not able to get our tools to adapt to the location of the sensors. We have done our best to attend to your concerns yet are unable to meet your satisfaction. We have suggested you would be better served taking it to the facility that installed the kit, wheels and or tires. We do hope you are able to get this situation improved to meet your satisfaction.

Jul 24, 2019

Holm Automotive Center Inc responded

I am sorry to learn of your frustration. I checked with our service team and it is my understanding that you have an aftermarket leveling kit, wheels and tires that we did not install and which are not GM original or approved aftermarket parts. We have tried our best to work on the suspension situation and to relearn tire sensors, but due to the nature of the aftermarket parts we are not able to get our tools to adapt to the location of the sensors. We have done our best to attend to your concerns yet are unable to meet your satisfaction. We have suggested you would be better served taking it to the facility that installed the kit, wheels and or tires. We do hope you are able to get this situation improved to meet your satisfaction.

Jul 25, 2019

Holm Automotive Center Inc responded

You are welcome to your opinions.

Jul 24, 2019

shanepearson70 responded

So why at any point was I not informed about the simple spring spacer leveling kit not being an approved addition. Not one single time has anyone informed me that this was not a GM approved addition. When I purchased the truck I asked about a leveling kit, the simpler 2 inch spring spacer and was told that Holm didn’t install them but I could get a leveling kit installed as an aftermarket item. If at any point your service department felt it was the leveling kit why was that not passed on. As for the wheel issue, why were you able to correct the issue after the first time I had my truck serviced in your shop? After that first time I have to return because the tpms failed, I returned and the tpms was reset correctly. Sounds like you are making excuses rather than admitting there is any fault on the service department. Again if anyone felt that the leveling kit and wheels were the issue it would have been nice to have been informed that is the issue.

July 19, 2019

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Great Sales Department Our old, reliable truck finally broke down on us. We went and visited Michelle Holt at Holm Automotive for a replacement and they found exactly what w More

by Chevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Holt , Matt Holm, JR Marchbank, Jedediah Smith

Jul 22, 2019

Holm Automotive Center Inc responded

Thank you for sharing your recent vehicle purchase with us. We are so happy that you are pleased. We appreciate your loyalty to our dealership. Enjoy your new truck!

July 10, 2019

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Awesome! Chris, JR, and Ross worked wonders to get my granddaughter in that 2008 Dodge Ram! She absolutely loves it! When Im ready to trade my own SUV in, I More

by pelfrey1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Eckert, JR Marchbank

Jul 12, 2019

Holm Automotive Center Inc responded

What a great picture! Congratulations to your granddaughter and her new vehicle. We appreciate your business and look forward to seeing you on your next visit. Thank you!!!

July 09, 2019

Dealership Rating
Employee Rating

Excellent I recently purchased a vehicle from Holm Automotive. Their price was very competitive. They stand out with their service. The sales staff are f More

by kwhit14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Eckert, Jedediah Smith

Jul 12, 2019

Holm Automotive Center Inc responded

Congratulations on your new vehicle! Thank you for sharing your car buying experience with us. We appreciate your trip to Abilene to do business with our dealership. If we can be of any further assistance, please let us know. Thanks again!!!

June 25, 2019

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Great service Quick/friendly service very convenient! Dropped my vehicle off for service after hours... and was contacted the next morning at 8 letting me know they More

by Deerejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Holt, Jamie Avers, Chuck Loader, Jamie Hodges , Brad Signer, Mike Wehling

Jun 26, 2019

Holm Automotive Center Inc responded

Thank you for your business and your 5 Star review. We look forward to seeing you on your next visit.

June 18, 2019

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Employee Rating

I had no problem with what I went there for. I know just about everyone there and respect there judgement. I have been buying cars there for approx 20 or more years and like the way they do bus More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Eckert

Jun 18, 2019

Holm Automotive Center Inc responded

Congratulations on your new vehicle! Thank you for your loyalty to our dealership, we greatly appreciate your business.

June 06, 2019

Dealership Rating
Employee Rating

All around great friendly service. They will go the extra mile. If you explain to them your issues you'll be dealing with financially. They will work with you. Very upfront and no hidde More

by kansasstate81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Holtzen, Jedediah Smith

Jun 07, 2019

Holm Automotive Center Inc responded

Congratulations on your recent purchase. We are so happy that you are pleased. It was our pleasure to work with you. Enjoy our new vehicle!

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