Ross Taplin | Page 37

There were two reasons I returned to purchase a vehicle. Ross is a sales man who is easy to visit with. He has kept be posted for over a year now on various vehicles and never tried to pressure me into a sa Ross is a sales man who is easy to visit with. He has kept be posted for over a year now on various vehicles and never tried to pressure me into a sale. Very professional. Also, I met Tim the owner and watched him walk though the dealership. I appreciate the owner visiting with me. The other reasons are Jamie and Brian who do an excellent job of getting my vehicles fixed to include my Ford. They communicate well and advised me of the needed repairs and what the cost was going to be. They also completed all repairs in a very timely matter. I had arranged financing before coming to the dealer. However, Pat beat that rate and was able to handle the compete deal in house. Thanks for the great service. I will recommend this dealership to anyone. More

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This is the second New Vehicle purchase I have made at Holm Automotive in Abilene, KS. I purchased from them again because I remembered the supurb customer care I recieved on my prior New Vehicle purchase Holm Automotive in Abilene, KS. I purchased from them again because I remembered the supurb customer care I recieved on my prior New Vehicle purchase in 2010. Ross Taplin listened to what I wanted in a vehicle and knew the inventory at the dealership very well. He was able to locate a new vehicle that was what I wanted, for the price I needed, very quickly. The amount of time between me walking in the dealership to finalizing the purchase was extremly fast without me feeling rushed. The entire team at Holm Automotive works together very effeciently to simutaneously expidite the sales process and make the customer feel like the most important customer of the day. Holm Automotive will definately remain my first choice for future vehicle purchases. More

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Hunter made sure he was there for us. He stayed late along with Ross just to make sure were were taken care of. They worked with us on price and a loan on the vehicle. They thoroughly checked the vehi along with Ross just to make sure were were taken care of. They worked with us on price and a loan on the vehicle. They thoroughly checked the vehicle and Hunter went with us to look at our concerns. I am very happy with our purchase and the Holm's team. More

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I had a vehicle that I had purchased from another dealer 18 months prior and was very disatisfied with it. I got my cousin Dar's number from his mom and gave him a call to see if they still had any of the v 18 months prior and was very disatisfied with it. I got my cousin Dar's number from his mom and gave him a call to see if they still had any of the vehicles still on the lot that I had seen on line and he said that they did and if I wanted to come down and have a look that he could set me up with one of the sales people. I went down the next day and was introduced to Ross Taplin. Ross knew which vehicles that I was interested in and was ready to go when I got there. There was no pressure put on me to buy even during the test drive(I can't stand that) but I had already made up my mind to buy the black F-150 that I test drove. I will defintitely be back when I'm ready to purchase another vehicle. Ross hope you move up in the company but I'm dragging you back down to the sales floor when I'm ready for another vehicle. Great people and great service. More

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Eric and Ross were extremely helpful choosing the right car for me. I feel we got a great deal along with a good warranty. I would recommend Holm Auto to anyone. car for me. I feel we got a great deal along with a good warranty. I would recommend Holm Auto to anyone. More

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This is my second purchase from this dealership and I would and have recommended it to my friends. I feel like I am "home" when I am there. would and have recommended it to my friends. I feel like I am "home" when I am there. More

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Holm Automotive is the true description of a hometown dealership, from the way you're greeted at the door, to every detail involved when purchasing a car. There was no "big-citying" done to me, and I app dealership, from the way you're greeted at the door, to every detail involved when purchasing a car. There was no "big-citying" done to me, and I appreciate all of their efforts. I have purchased 4 new vehicles from Holm Automotive in the past 21 years, and have always been treated fairly on my trade-ins, and through every step of the buying process. They have also twice now, gone and found the exact-color vehicle I wanted, even when it was not originally on their lot. I will definitely start with Holm Automotive in the future whenever I next go through the buying process on a vehicle. More

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Great service! Okay I don't like that I have to fill in this review. I'm very pleased with the serive I was given. Ross did a wonderful job in explaining the Tahoe to us and what everything is on the veh this review. I'm very pleased with the serive I was given. Ross did a wonderful job in explaining the Tahoe to us and what everything is on the vehicle. I went away with knowledge and I know if I have any question he is a phone call away! More

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I currently live in Ellsworth, KS, and work in Salina, KS. A couple who goes to my church told me that the folks at Holm treated them like family, not like a sale. I moved to Kansas from southwestern Ar KS. A couple who goes to my church told me that the folks at Holm treated them like family, not like a sale. I moved to Kansas from southwestern Arizona, and part of the reason I've stayed in Kansas is the family environment and values; needless to say, Holm was the very first place where I started my vehicle search. I might add that I am a 24-year-old female, barely out of college, and that this was my first car purchase. I am a first-generation Hispanic American, and new cars have never been a part of my family. I didn't know that it was even possible for me to buy a new car. I have never owned a car, and hadn't the slightest idea of what to do/how to go about purchasing one. I brought my entourage into the dealership with me: three other 20-something girls! They did not leave my side, and we almost felt bad for Ross, my salesman, as we all sat in front of his desk and grilled him like a panel! He enthusiastically answered every single one of our questions, and gave us breaks when we needed them, for what we called our "pow-wow's". I stepped foot onto the dealership saying, "I am not going to buy anything today; this is the beginning of my search." This statement was respected to the utmost, but then, we found the PERFECT vehicle for me: a 2012 Chevy Sonic! This car is brand new, and it was in my price range for what I was willing to pay for something USED! My car had about 12 miles on it when I purchased it. I know that everyone has their opinions and beliefs about buying new versus used, what you should or shouldn't do, etc, but I had NO BIASES, NO BELIEFS, NO JUDGEMENTS, only an expectation of great quality. Holm gave me exactly this. After finding the car, the business office was patient with me, answering every single question as I made the biggest financial investment of my life. I was a wreck. If you are nervous, Holm is the place to go to get all your questions answered and your nerves calmed. I am proof that no matter your background, no matter where you come from, the people at Holm will work with you and find something to fit your needs, whatever they may be. My dream has always been to buy a brand new car; because of the people at Holm, this dream has come true for me. More

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Purchasing a car through a dealership is something we have LONG avoided; preferring to avoid the high pressure approaches that are often utilized. We were surprisingly DELIGHTED with our experience at t have LONG avoided; preferring to avoid the high pressure approaches that are often utilized. We were surprisingly DELIGHTED with our experience at the Holm Automotive Center where their approach was ANYTHING but high pressure. Ross was friendly, eager to answer our questions, and was most helpful. NEVER did we feel pressured or manipulated by anyone at the dealership. The purchase price arrived at was fair and sincere efforts were made to assure that we were satisfied. We certainly would not hesitate to travel 85 miles to browse, purchase or have a vehicle serviced. More

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