Ross Taplin | Page 38

I was involved in a car accident on 6-1-11 and worked with Holm Auto in Abilene, KS and all of the WONDERFUL folks there with car repairs/estimates, rental car, and with the purchase of my 3rd new vehicl with Holm Auto in Abilene, KS and all of the WONDERFUL folks there with car repairs/estimates, rental car, and with the purchase of my 3rd new vehicle from this dealership. On the day of my accident I called Holm Auto and spoke with Pam to say I was having my 2010 Toyota Corolla S towed to their dealership for a repair estimate and that I would also need a rental car. When I arrived at Holm Auto that evening (quite shaken up and injured from my car accident) there to greet me was Tim Holm, the owner of Holm Auto; Pam, Secretary/Receptionist (sorry I do not know Pam's last name); Ross Taplin, Salesman; and Brent (sorry I cannot recall Brent's last name). Not only was a rental car waiting and ready for me to take, but the absloute sincere expression for my well-being was expressed by all of these folks---they will NEVER know what this meant to me in my time of need. I have purchased 3 new vehicles from Holm Auto and the service and friendship they extend to their customers is absolutely outstanding--always when I come into the dealership, I am greeted by my first name --- I do have to admit with handling the many details from my car accident, I was at the dealership a lot and probably was a "pest"---but NEVER did anyone there make me feel like anything but welcomed. I simply cannot put into words all of the outstanding services Holm Auto has given to me and that includes the monthly oil changes my car needs due to the distance I commute to my job--ALWAYS a smile and ALWAYS ready and willing to assist me however they can, and for this I am most appreciative. THANK YOU!!!!! PS---I love my new CRUZE and also my new EQUINOX!!!!! More

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My father passed 2 mths ago and I have have moved back to western ks to take over the family concrete business and was in need of a new truck. While driving back to my home in manhattan I decided to stop in western ks to take over the family concrete business and was in need of a new truck. While driving back to my home in manhattan I decided to stop in at holm auto and to my suprise they had the truck I'd been looking for on the lot. The first person I met after walking in the door was Ross a very professional and curtious. After driving the truck and dealing on a price I met with Brent to do the paper work and set up delivery time on my new chevy. My overall experience with Holm auto was great. Being from a small town in western ks they really made me feel at home. I will recomend Holm auto to everyone who is in the market for a car or truck. More

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Ross was a lot of help to us! He did not make us feel pressured into buying a vehicle at all. He helped us find a great truck that runs VERY good and is in GREAT shape! So happy that we got to work with pressured into buying a vehicle at all. He helped us find a great truck that runs VERY good and is in GREAT shape! So happy that we got to work with Ross! Thanks! More

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We were treated wonderfully throughout the whole process. By the time we got to financing we were laughing and guessing the artist on the radio with the staff. Made our day very pleasant. Would highly recomm By the time we got to financing we were laughing and guessing the artist on the radio with the staff. Made our day very pleasant. Would highly recommend this dealership to anyone! Even the price of the vehicle we purchase was reasonable for the quality of the vehicle. More

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The service my husband and I received here was fantastic. From the moment we walked in the door and out, we were treated with friendly, professional, non-pressure service. It made our buying experience ver From the moment we walked in the door and out, we were treated with friendly, professional, non-pressure service. It made our buying experience very pleasant. Our salesman went over features of the vehicle like it was a new one. He was salesman that you would want to deal with in any purchasing experience. Everyone there was friendly and nice to deal with. I would definately recommend this dealership to anyone looking for a vehicle. They do an excellent job cleaning the used vehicles up also. More

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We had great service from Ross and he worked with finding what we were looking for in a used car.I would you Holm Automotive again!! Ross took the time to show us every car that we wanted to see and that he what we were looking for in a used car.I would you Holm Automotive again!! Ross took the time to show us every car that we wanted to see and that he thought would work for us. He also has taken the time to call us to make sure that we are still liking our car. More

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Ross was great to work with! He listened to us and didn't try to sell us something we weren't interested in. Great work ethic and willing to go the extra mile to insure our satisfaction and has maintained co try to sell us something we weren't interested in. Great work ethic and willing to go the extra mile to insure our satisfaction and has maintained contact with us after the sale. GREAT PERSON! If we have the need in the future for another vehicle, we will give Ross the opportunity to make the sale. More

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