Ross Taplin | Page 9

Everybody on your team that I talked to was extremely helpful and made my wife and I feel comfortable. We drove in from Wichita not knowing what to expect. I'm so happy we decided to purchase a vehicle f helpful and made my wife and I feel comfortable. We drove in from Wichita not knowing what to expect. I'm so happy we decided to purchase a vehicle from Holm. Zac even called me later to make sure I made it back to Wichita safely. Very Impressed! More

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Seth, Willie, Ross, and Tim were all fantastic to work with and took care of us from the moment we inquired about our new vehicle over the phone until we drove our beautiful new ride off the lot! We’d re with and took care of us from the moment we inquired about our new vehicle over the phone until we drove our beautiful new ride off the lot! We’d recommend them to friends and family and they’re all top notch! More

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Knowledgeable, friendly not pushy! I will recommend people to this dealership! Thanks for being kind! I will recommend people to this dealership! Thanks for being kind! More

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It is such an enjoyable experience dealing with Holm Automotive. I enjoy the negotiations and just the atmosphere in general. Not only when buying vehicles but also getting them serviced and or the occa Automotive. I enjoy the negotiations and just the atmosphere in general. Not only when buying vehicles but also getting them serviced and or the occasional repair especially hail damage. I have never ran into any negative customer service whatsoever. So glad to have them in our community. More

by jasondemars29 Verified Customer Verified Customer

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Was originally quoted well above above sticker price. Fortunately they didn’t communicate that within themselves much and the original salesperson was gone when I went in to buy the car. They sold me a d Fortunately they didn’t communicate that within themselves much and the original salesperson was gone when I went in to buy the car. They sold me a different car before this that blew and told me they’d work something out on it and then didn’t. I would not trust this dealership. They really stuck it to me just to get a new car sale, while doing me really wrong on the other car. More

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I purchased a car from Holm purely because I was told that it had a 10 year/100,000 mile warranty on it. The engine blew, when I called to see what I needed to do, I was referred to Kia who then told me that it had a 10 year/100,000 mile warranty on it. The engine blew, when I called to see what I needed to do, I was referred to Kia who then told me it actually wasn’t covered. The dealership said they were sorry and that warranties get miscommunicated by dealers that don’t understand how thing transfer all the time. They pretended to see what they could do about it and did nothing about it and told me that it’s my problem. Buyer beware when purchasing used products from them, get EVERY little thing in writing and don’t believe a word they say. I do not recommend doing business with them on any used car purchase. They are unprofessional in how they talk about their own staffing with blaming each other all to stiff you the customer while not being accountable for anything. Now that I have asked around more, I am hearing other terrible experiences with them as well. Beware, my mistake buying a car from them cost me $16,000! More

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We are very pleased with our Equinox purchase from Holm Motor Abilene Ks. Saw what we wanted and contacted Jeff Holm, he held vehicle until we got to dealer. We have purchased 7 vehicles from Holm Motor a Motor Abilene Ks. Saw what we wanted and contacted Jeff Holm, he held vehicle until we got to dealer. We have purchased 7 vehicles from Holm Motor and never been disappointed once. All the staff there is a great bunch. From front door greeted by Ross Taplin and Jedediah Smith, they had vehicle ready for a test drive. Came back from test drive knowing we wanted car so they worked hard got financing. Tim Holm even thanked us for buying our car from them. We always enjoy working with Willie Thomas in financing. Caysen Smith went over all Equinox features, set up OnStar and got our XM radio going. Took time to make sure we were satisfied buyers. Its always a pleasure to come back to dealership for all our needs. Service department has always done us right with all our purchases. Special thanks to Jeff Holm for helping us so much. Thank you More

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Everyone at this dealership is absolutely amazing! They always know how to treat everyone like they are family! They always know how to treat everyone like they are family! More

by sid.avers Verified Customer Verified Customer

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They always have what we are looking for and Caysen was a great help and made sure we had everything we needed. great help and made sure we had everything we needed. More

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We really enjoyed our experience with Caysen, Willie and Holm Automotive. There was no pushy sales pitch and a very friendly atmosphere. We will definitely go back when we are ready to purchase new vehicles Holm Automotive. There was no pushy sales pitch and a very friendly atmosphere. We will definitely go back when we are ready to purchase new vehicles. More

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