Roxana Munoz | Page 3

Great Service always! !!clean and nice facilities, workers are friendly, close by my location staff very professional !!clean and nice facilities, workers are friendly, close by my location staff very professional More

by Marco M Verified Customer Verified Customer

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Great customer service thank you guys especially the person that helped me thank you again person that helped me thank you again More

by EDDRUIZ357 Verified Customer Verified Customer

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Unorganized my car was kept there for a week without any communication after Two calls and no responses even after they said they would. No Uber service to and from. Two workers with all respect were friend communication after Two calls and no responses even after they said they would. No Uber service to and from. Two workers with all respect were friendly but incompetent on challenging themselves to get work done and representing the brand effectively. The quote was so expensive I did not feel confident leaving my car there to get fixed to I took my needs to another mechanic where the exceeded expectations communicated daily on the status of my car and while it was competed called me the next day to make sure it’s been running fine. KIA is falling short of customer service. Pay your workers and mechanics more so they can feel empowered to do great work and live fulfilling lives. I’ve been a kia customer since 2013 and the level of service is just unexceptional. And after recent years the quality has been proven to be lackluster given all the recalls and miss management. More

by JUNK.SPAMEMAIL Verified Customer Verified Customer

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The first time I went it was quick, and this time it was more than 2.5 hours. the service all good. only delay more than 2.5 hours. the service all good. only delay More

by vlinaressv Verified Customer Verified Customer

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The dealership was absolutely fantastic with the their customer service. We couldn’t be any happier with the experience we had, customer service. We couldn’t be any happier with the experience we had, More

by zeke_rippy Verified Customer Verified Customer

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The customer service was fantastic! And the wait wasn't long,I had a car service in my car! I will recommend this place to anybody! And the wait wasn't long,I had a car service in my car! I will recommend this place to anybody! More

by OH254122 Verified Customer Verified Customer

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They suck bad mid customer service unmotivated coworkers and there clumsy when it comes to selling cars and there clumsy when it comes to selling cars More

by LEWIS Valentine Verified Customer Verified Customer

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Awesome job & Work fast, Very People friendly. I had a great experience here at Downtown KIA I had a great experience here at Downtown KIA More

by tamiacolbert1 Verified Customer Verified Customer

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My engine failed. Took it in and they “fixed” it. Two weeks later and again I’m sitting on the side of the road because my engine failed. This car is unsafe to drive a Took it in and they “fixed” it. Two weeks later and again I’m sitting on the side of the road because my engine failed. This car is unsafe to drive at this point and they need to replace my engine. For reference. This is a 2022 Kia so rentó with 16,400 miles on it. Absolutely ridiculous. More

by JAICE.METHERALL Verified Customer Verified Customer

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The service was good , fast , professional staffs ,friendly. But I can’t make an appointment quickly when I have emergency situations ,friendly. But I can’t make an appointment quickly when I have emergency situations More

by ns1021004 Verified Customer Verified Customer

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