Roy Benson | Page 9

The sales person wanted a satisfied customer but only got an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. More

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Overall good experience very helpful people kind and generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. More

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I had the best experience with melloy nissan they went were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan, they wont be dissatisfied. I am so happy with the whole experience. More

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Amazing place I have gone with Melloy Nissan for the past five cars. They have always welcomed us and helped us with our needs. Not only is Susan Miller amazing and I have gone with Melloy Nissan for the past five cars. They have always welcomed us and helped us with our needs. Not only is Susan Miller amazing and knows what you want but will find it for you. Finance manager Mike Turri as well as Lonnie (sorry didn’t catch his last name) were also amazing and helpful but also answered questions that seemed stupid but never made you feel like it. Also main manager Roy Benson was amazing with us and our son. He made sure to make us feel at home. More

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Dealt with a Wanna b Mngr named Chris Yannes! HE'S A JOKE! Customer service from Chris Yannes Sucks! Went to get a lug nut key for my Wife's Nissan Rogue cause it never came with one. And we were treated like Customer service from Chris Yannes Sucks! Went to get a lug nut key for my Wife's Nissan Rogue cause it never came with one. And we were treated like liars and as customers we had no value! He treated my wife with disrespect and talked down to her! I told him he was full of crap talking to my wife like that! I ended up in service dept and purchased it for $16.00. Chris proceeded to go to service dept and told them not to service us! & he threatened to kick me off lot cause I told him that this was a Safety issue my wife not having a key if she broke down! He disagreed and said he couldn't help us! This guy is a Fraud and has no business being in Management! He's not even Qualified to manage a Peanut Gallery! BRUTAL! More

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Avoid Melloy Nissan Service Center All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 acci All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 accidents in one week caused by 2 certified NVP technician who are suppose to be subject matter experts. Once you buy your vehicle, don't take it here unless you want unprofessional and negligent care of your vehicle. I was told they have an honesty policy so they told me that my vehicle was in an accident otherwise I would not have been the wiser! Wow, the honesty policy should have been to ensure that if the employee is not capable to drive my NVP, don't let them drive... we could have avoided this headache. Now in 5 years time, I have to worry about rust issues depending on the skills of the Melloy Nissan Body Shop. I had to deal with Mike Anderson, Service Manager (the fall guy) but he wasn't helpful, his words were more of a coup-out. Then I had to deal with Dan Melloy, Service Manager, he wasn't helpful either. Finally, I had to initiate the conversation with Roy Benson, General Manager, he isn't professional or sympathetic to the fact that his employees caused my NVP to be in 2 accidents in 1 week. More

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Best Experience I ever had! I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and ou I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and out in less than 90 minutes! More

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Stay away from Melloy Nissan Don't trust them. The car is great, the dealer is a crook. Any other dealer is better and more honest. Any. I have purchased 5 new Nissans in 10 year Don't trust them. The car is great, the dealer is a crook. Any other dealer is better and more honest. Any. I have purchased 5 new Nissans in 10 years, love the car (s) Nissan builds but, this is my first purchase from Melloy Nissan. And , my last!!!! They lie and rob from the buyer at every opportunity and, at every turn. Even stooping so low as to replace the new tires on my new Nissan with used tires on my new Nissan Pathfinder. I did not ever expect that. Who would? As a car dealer, their goal is not only to sale you a car but, to steal and rob from you adding any hidden cost and making extra money by unscrupulous overcharges and pricing "mistakes"! They can and they will do whatever is necessary to rip off the buyer. Simply selling the car is not enough for them. I waited over a year for my refund for their a $ 1,000.00 "mistake"! They sold me a part which never existed and so much more. STAY AWAY from MELLOW NISSAN! Stay away from MELLOY Nissan! But the car from someone else, anyone else. More

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In a situation such as this, does one call the authorities, hire an attorney or call channel 4 news team? I was forced to call the local Nissan Factory Representative to find resolution. Based on authorities, hire an attorney or call channel 4 news team? I was forced to call the local Nissan Factory Representative to find resolution. Based on a year of history with Melloy, I assume the handicapped must be seen as “their” easy target and, I can’t believe that such an established Albuquerque Business could pull off this exploit and get away with it. After the purchase of my 2013 Pathfinder, I’ve been forced to pay $ 1000.00 (+ interest) for an error in accounting/communications creating a short sale (I had to pay off), Melloy will not address. And worse, at time of purchase the sales staff actually found a picture of a part, showed it to me as Authentic Nissan Pathfinder equipment appropriate for the handicapped and then, assigned a value to that part and, added it to my bill. They charged me $ 899.00 for a part which never existed. The “fib” continued throughout the year, Melloy staff regularly telling me the part was on backorder but, when I made my 8th phone call in twelve (12) months, I was told my parts arrived. But, at time of install, they all seemed as devious as they in reality readied to install a cheap imitation. Attempts to Sooth me and the situation with offers of discounted Nissan parts and select loaners yet, I could buy the parts pennies cheaper, elsewhere. There is only constant and continual deceit. Patrons watch your monies closely with these guys. Presently, I have no step rails; Melloy holds the interest (one year’s worth) and does not offer to refund the proper amount due me and, will not even acknowledge their deceit and, all the GM could say was, “do I have proof”? Seeking resolution, I was not allowed a dialogue with Melloy’s actual ownership, whoever that is. The Nissan Factory Representative stepped up and helped get my refund. Melloy only knew how to lie to me. But then handicapped, I am an easy target for them. I’m more embarrassed than damaged that I trusted this dealer but, who would suspect this deceitful behavior from a high profile and visible Albuquerque business? My last 4 Nissans were purchased elsewhere where there have never been any problems. Trading at Melloy is akin to doing business with a company where “anything is fair, ethics are not part of their business dynamic and ultimately, when doing business with them, anything goes”! Buyer, Beware! Beware! Beware! More

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Terrible experience, they didn't want to show me the vehicle I wanted and then proclaimed the Altima SL was out of my budget. I will not be doing business here! vehicle I wanted and then proclaimed the Altima SL was out of my budget. I will not be doing business here! More

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