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Roy Hassan

Overview Reviews (190)

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Roy Hassan

Roy Hassan | Page 10

Sales & Leasing Consultant

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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5.0

190 Reviews

Overview Reviews (190)

5.0

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Roy Hassan

February 13, 2024

Dealership Rating

Employee Rating

My experience with Ideal Hyundai was great. Roy was especially wonderful. He was very patient with me. I am recently widowed, and I was unsure what vehicle I wanted to buy. He did not pressure Roy was especially wonderful. He was very patient with me. I am recently widowed, and I was unsure what vehicle I wanted to buy. He did not pressure me, which I appreciated. More

by pegboard118

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Soleiman Muskitta, James Higgins

Feb 15, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Ideal Buick GMC Hyundai Team

January 19, 2024

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Employee Rating

Roy and the team were absolutely fabulous when it came to helping me lease a new Tucson. Everything was so easy - I've never been taken care of so well! Roy helped me find a car that had all the features and helping me lease a new Tucson. Everything was so easy - I've never been taken care of so well! Roy helped me find a car that had all the features and answered all my questions. I feel like I was in and out in record timing. Thank you so much! More

by SAMANTHA HADDAD

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Luis Salcedo, Dom Young, Shahzad Kalyar

Jan 22, 2024 -

Ideal Hyundai Buick GMC responded

Thanks for this awesome review, Samantha! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Ideal Buick GMC Hyundai Team

January 09, 2024

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I found every member of the Ideal team to be thorough, professional, responsive, friendly and most helpful. professional, responsive, friendly and most helpful. More

by SIMONS0

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Jan 10, 2024 -

Ideal Hyundai Buick GMC responded

Wow, your kind words took our breath away, Simon! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

January 07, 2024

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Employee Rating

Buying experience was very good. Roy Hassan was knowledgeable, personable and just fun to deal with! Roy Hassan was knowledgeable, personable and just fun to deal with! More

by JAMESMWILLARD

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Hashemi

Jan 09, 2024 -

Ideal Hyundai Buick GMC responded

James, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Roy treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Ideal Buick GMC Hyundai Team

December 30, 2023

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Employee Rating

What a fantastic experience! Roy was amazing and Walter made sure we had everything we needed. The customer service at Ideal was incredible. Roy was amazing and Walter made sure we had everything we needed. The customer service at Ideal was incredible. More

by weisspatti

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Walter Siguenza , Soleiman Muskitta

Jan 02, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Ideal Buick GMC Hyundai Team

December 29, 2023

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Employee Rating

Wonderful experience- In fact, we have purchased 4 vehicles from this dealership in the last 20 years! vehicles from this dealership in the last 20 years! More

by ba_miller

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Salcedo, Dom Young

Dec 30, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ideal Buick GMC Hyundai Team

December 28, 2023

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Employee Rating

Great experience. Roy was outstanding on getting me in the vehicle I wanted. Great customer service staff very friendly and accommodating. Roy was outstanding on getting me in the vehicle I wanted. Great customer service staff very friendly and accommodating. More

by harleygirl11865

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Roy got you into the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ideal Buick GMC Hyundai Team

December 27, 2023

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Everyone was great from the salesperson through the finance dept. All were really good people. finance dept. All were really good people. More

by jprice47_1

Verified Customer

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dom Young, Abhimanyu Mishra, Shahzad Kalyar, Gary Barber, Robert Benson , Kevin Caswell, Parrish Francis, Ralph Johnston

Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

December 21, 2023

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Employee Rating

Roy was great to work with. He was able to provide us with the best value and the right vehicle for our needs. He was able to provide us with the best value and the right vehicle for our needs. More

by msardocpa

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Walter Siguenza, Bill Duque , Shawn Hashemi

Dec 22, 2023 -

Ideal Hyundai Buick GMC responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Ideal Buick GMC Hyundai looks forward to seeing you again for your next service appointment! Sincerely, The Ideal Buick GMC Hyundai Team

December 09, 2023

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Employee Rating

Excellent sales and service team. Our experience with Mr. Hassan meets the name of the dealership, "IDEAL." Our experience with Mr. Hassan meets the name of the dealership, "IDEAL." More

by ronaldpsimmons

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Dec 11, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write about your experience with us! At Ideal Buick GMC Hyundai, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Hassan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team