Roy Hassan | Page 11

Thoroughly enjoyed my car lease at Ideal dealership. I felt valued and excellent service. Working with Chris Santiaogo and Roy Hassan regarding the choice of car wash pleasure given I had switch from F I felt valued and excellent service. Working with Chris Santiaogo and Roy Hassan regarding the choice of car wash pleasure given I had switch from Ford. Working out the lease finance was quick ND easy with Dom Young. More

by rarerose12 Verified Customer Verified Customer

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Shahzad and Roy were great. Shahzad was very understanding and not pressuring. I enjoyed working with him and always felt he had my best interest at hand. Never felt like I wa Shahzad was very understanding and not pressuring. I enjoyed working with him and always felt he had my best interest at hand. Never felt like I was being taken advantage of. Roy is very warm and relatable. I enjoyed talking to him. If it wasn't for Roy, I would not have found my car. I will always recommend Ideal Hyundai Buick GMC. Bravo!...oh I am enjoying my car!! More

by judy9322 Verified Customer Verified Customer

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Roy did a great job, and if he hadn't walked out to see us in the parking lot we probably wouldn't have bought a car that day. us in the parking lot we probably wouldn't have bought a car that day. More

by jason.winterle Verified Customer Verified Customer

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They were attentive and prompt without being pushy. Mr. Hassan was knowledge about the vehicle. He called me a couple of times to make sure that I feel comfortable with the car. Mr. Hassan was knowledge about the vehicle. He called me a couple of times to make sure that I feel comfortable with the car. More

by sua.eleganza Verified Customer Verified Customer

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Roy Hassan was the best to work with. Took his time and was so nice. The best experience I’ve ever had buying a vehicle. Took his time and was so nice. The best experience I’ve ever had buying a vehicle. More

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How do I even start. This has been HANDS. DOWN. The best car buying experience I’ve ever had. I drove four hours into the neighboring state just to go look at a car. No s This has been HANDS. DOWN. The best car buying experience I’ve ever had. I drove four hours into the neighboring state just to go look at a car. No set intentions to even walking off the lot with the vehicle but with it ever so grateful help and support from Roy Hassan & Guillermo “Bill” Duque I don’t believe that i would have been able to even consider walking off of the dealership with a car that I’ve been wanting. They helped with any issues that I would have had with my home state so I could drive with the greatest of ease back home. Talked about every detail of the vehicle I was purchasing.(a 2022 Kona) didn’t skip a beat on making my car perching experience a major success! Hospitality: 5/5 stars Buying experience: 5/5 stars Feel: 5/5 stars I am personally grateful, especially with this being my second ever large purchase I’ve ever done, zero stress, amazing to talk with, I could go on and on and on! What an amazing dealership! Thank you so so so so so much, I will keep ideal Hyundai in mind in the future for my next car purchasing experience again, thank you so oh so very much! PS: Roy Hassan, very funny and a very relatable guy (thank you Roy, for making it an amazing experience, and a great first impression) More

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Dealership charges $495 for theft insurance, which I did not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other d not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other dealership in the region had the vehicle. I am really unhappy about it. More

by martinseban Verified Customer Verified Customer

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Ideal did a great job. They had my truck ready explained it well and the delivery was great. Great people to deal with. They had my truck ready explained it well and the delivery was great. Great people to deal with. More

by bobw5 Verified Customer Verified Customer

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Very proffisional , great service. I love how knowledgeable he is in his field . Caring and skillful. I love how knowledgeable he is in his field . Caring and skillful. More

by rruba Verified Customer Verified Customer

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Roy is professional polite and made sure I was at easy before and after the deal before and after the deal More

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