Roy Hassan | Page 11

Manny and team were very helpful both in my initial phone inquiries and drying my initial visit. On a busy Saturday Manny took time to walk me through all the features of the Palisade and get me in for a tes inquiries and drying my initial visit. On a busy Saturday Manny took time to walk me through all the features of the Palisade and get me in for a test drive. We met up the following day to work the numbers and Ideal worked magic to get me in my new Hyundai Palisade! More

by GENAGLEASON Verified Customer Verified Customer

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The staff Especially Roy and Teresa were very professional and I believe they care about us! Also Rose in the Service department always asked how I am doing. Ideal Buick cares about their custome professional and I believe they care about us! Also Rose in the Service department always asked how I am doing. Ideal Buick cares about their customers! More

by THEOLOGYH Verified Customer Verified Customer

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Roy worked, personally, with me throughout the entire purchase process and got me exactly the vehicle I was looked for; even going the extra mile to pickup the specific model/color from another location. purchase process and got me exactly the vehicle I was looked for; even going the extra mile to pickup the specific model/color from another location. Financial and management also made me feel very welcome and explained each part of the purchase to me in great detail. Got a astonishing price to wrap up. More

by Zach L Verified Customer Verified Customer

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Roy was very helpful in my purchase. He had the vehicles i was looking for ready when I got there. He also made sure I was ok during the whole process. Very nice and professional. Him and the staff made i was looking for ready when I got there. He also made sure I was ok during the whole process. Very nice and professional. Him and the staff made sure I got the vehicle I wanted at a price I was comfortable with!! More

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I appreciate all the great experience everyone gave me very helpful advice an our a great group of people. Thank you a so much everyone. very helpful advice an our a great group of people. Thank you a so much everyone. More

by ME2TIGERLOVER Verified Customer Verified Customer

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I purchased a new Hyundai Kuna and I am very pleased with my purchase. Roy my salesperson was very helpful, courteous and efficient in assisting me with my purchase and he went above and beyond in helping me my purchase. Roy my salesperson was very helpful, courteous and efficient in assisting me with my purchase and he went above and beyond in helping me to finalize my purchase. More

by wjdricks Verified Customer Verified Customer

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They helped me get the car I wanted, with most of my terms, and I didn’t believe it would of happened. Thanks so much terms, and I didn’t believe it would of happened. Thanks so much More

by OTURNER33 Verified Customer Verified Customer

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Dan (the MAN) Painter was exactly what we needed when we walked into Ideal in Frederick. After having a long and extremely painful experience trying to buy a car at another dealership, we reluctantly tried walked into Ideal in Frederick. After having a long and extremely painful experience trying to buy a car at another dealership, we reluctantly tried a new dealership. We had never been to Ideal before and were greeted by the GM who politely asked if we were helped and then got Dan to assist us. We selected a new vehicle with ease. Dan assisted us with all our questions and the process was so pleasant and smooth, exactly how it should be. We all know vehicles are expensive and we want to be treated kindly and with respect. If that is what you are looking for, We highly recommend IDEAL and DAN! More

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The team was wonderful to work with. Everyone I came in contact with was friendly, knowledgeable and ready to make the process easy for us. contact with was friendly, knowledgeable and ready to make the process easy for us. More

by shelley.belk Verified Customer Verified Customer

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Overall sale personnel were very good. Initially we were worried because the mask of the sales person was not covering the nose (which to us means you are not wearing a mask). But, in the end this was corre worried because the mask of the sales person was not covering the nose (which to us means you are not wearing a mask). But, in the end this was corrected. More

by CHOMYCIA Verified Customer Verified Customer

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