Roy Hassan | Page 6

From the start Roy was personable and professional. His knowledge on the vehicle and process made for me a quick decision in purchasing and quick turnaround time in actually driving away with my Kona. His knowledge on the vehicle and process made for me a quick decision in purchasing and quick turnaround time in actually driving away with my Kona. Thanks much to Roy, Dom, and his manager for making my overall experience a satisfied and smooth process. More

by npinder Verified Customer Verified Customer

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Wonderful customer service. Clean and professional dealership. A great car buying experience. I would highly reccommend Clean and professional dealership. A great car buying experience. I would highly reccommend More

by peakebling Verified Customer Verified Customer

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Great dealership to deal with. Everyone we dealt with was helpful and fantastic. Met the owner and he was fantastic. Everyone we dealt with was helpful and fantastic. Met the owner and he was fantastic. More

by abrager Verified Customer Verified Customer

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Susan, Marty and Teresa were excellent to work with throughout the process. I always felt they had my best interests in mind. I very much appreciate all of the extra efforts to find me the exact vehicl throughout the process. I always felt they had my best interests in mind. I very much appreciate all of the extra efforts to find me the exact vehicle I was looking for. The hand over of the vehicle was extremely efficient and Teresa went the extra mile to make sure someone walked me through all of the tech of the vehicle. The overall process beat all of my expectations. More

by carl.thielk Verified Customer Verified Customer

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Roy did a good job and was friendly and straightforward. Ideal however sucks and I wouldn't recommend people to buy here. Guillermo "Bill" Duque lied to me, I already had financing through Navy Federal Ideal however sucks and I wouldn't recommend people to buy here. Guillermo "Bill" Duque lied to me, I already had financing through Navy Federal and since I didn't have the check from them, he asked me if he could run a soft credit pull. I had told Roy no to running a hard pull but verbally agreed to a soft pull. Long story short he ran a hard pull through Equifax anyway probably for a way to get a financing offer. It's a crappy way of doing business and that was the third and last vehicle I will ever get from Ideal. And for what it's worth you have to sign an arbitration agreement to buy a car which says a lot. More

by montoya0 Verified Customer Verified Customer

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Roy was a great help in finding what car worked with my budget, and gave ample time to discuss and help me with the process! budget, and gave ample time to discuss and help me with the process! More

by rayonashuster Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ Excellent Service and Quality From the first contact, the team that assisted us was professional, friendly, and really knowledgeable about cars. They helped me find the perfect vehicle for my ne contact, the team that assisted us was professional, friendly, and really knowledgeable about cars. They helped me find the perfect vehicle for my needs and budge More

by century21mmontilla Verified Customer Verified Customer

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Roy was very friendly, knowledgeable, and accommodating. I didn't feel pressured in the least. He even drove to Virginia to pick up a vehicle for me! I didn't feel pressured in the least. He even drove to Virginia to pick up a vehicle for me! More

by lesandjennhome Verified Customer Verified Customer

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Roy was great! We had used him before to purchase a car. He was quick and made the sales painless. I was out the door with a new car is a little over one hour. He a We had used him before to purchase a car. He was quick and made the sales painless. I was out the door with a new car is a little over one hour. He also washed the car that I arrived in and delivered the new vehicle to my house since the car was for my husband and I had no good way to bring the car home myself. I really appreciated the service he provided. More

by Kelli Ack Verified Customer Verified Customer

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Roy was super helpful and very nice. He had no problem working with me to help me get the car I wanted. I very much appreciated everything! He had no problem working with me to help me get the car I wanted. I very much appreciated everything! More

by sjcalongne Verified Customer Verified Customer

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