Roy Maloney | Page 14

Roy was very helpful and had great communication throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day throughout the process. Was told 3-5 days for diagnosis but everything was fixed the next day More

by AGGIES98 Verified Customer Verified Customer

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Roy and his group did a great job of resolving my knock sensor issue. Great they had a car drive me back to the island. sensor issue. Great they had a car drive me back to the island. More

by HCLAYTONT Verified Customer Verified Customer

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Service reps are always in a bad mood, never assist, and they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. More

by Hagomez88 Verified Customer Verified Customer

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They took care of my recalls, and found another issue that was under warranty and they took care of that too. that was under warranty and they took care of that too. More

by MGOODWI2 Verified Customer Verified Customer

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Exceptional service and communications with each person I interacted with on the phone and in person. interacted with on the phone and in person. More

by Michael R Verified Customer Verified Customer

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Experience was ok. The manager was keen on going on and on about how we "could call everyday" but shouldn't cause he will call with new info. He went on for like 15 min The manager was keen on going on and on about how we "could call everyday" but shouldn't cause he will call with new info. He went on for like 15 minutes about how we shouldn't call. I felt like I was bothering the guy before I even had a chance to have a question. Also was very short with his answers. Before we could ask "and no we don't have a car or even a guy to drive you out to the front." There's more but that's the jist. When I went to pick up my car he was much nicer. I don't know why. More

by LIZOTTE675 Verified Customer Verified Customer

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Roy and Tanner were very helpful even offered me a ride home while my car was getting fixed home while my car was getting fixed More

by CAMACHOJOE1976 Verified Customer Verified Customer

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The service was exceptional. I haven’t felt like a customer in so long. I’m very thankful I came back to Gay. I haven’t felt like a customer in so long. I’m very thankful I came back to Gay. More

by lashawntx Verified Customer Verified Customer

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The service department at Gay Family Kia has always been kind, professional, and efficient with my service needs. kind, professional, and efficient with my service needs. More

by HOLLYMANSFIELD1984 Verified Customer Verified Customer

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Absolutely fantastic experience. Roy kept me in the loop regarding my recalls and repairs. He also was able to get me a refund for my rental car. I highly recommend Gay Kia! Roy kept me in the loop regarding my recalls and repairs. He also was able to get me a refund for my rental car. I highly recommend Gay Kia! More

by tcastorinamillo Verified Customer Verified Customer

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