Roy Maloney | Page 6

Lots of miscommunication and they act like they offer loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service More

by TAESIA_ALFORD Verified Customer Verified Customer

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This dealership isn’t the closest dealership for me to choose from, but they have the best people. I have been going to this dealership for my cars and car maintenance for several years and won’t go anywh choose from, but they have the best people. I have been going to this dealership for my cars and car maintenance for several years and won’t go anywhere else. More

by skirby0219 Verified Customer Verified Customer

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I was taken care of on time. My wait was under one hour as I waited in the service lounge My wait was under one hour as I waited in the service lounge More

by SFMILES58 Verified Customer Verified Customer

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Gay Family Kia provides GREAT service! Everyone is so kind. They get the job done quickly. And they are fair with their prices. The shuttle service to and from my house is such a treat! Everyone is so kind. They get the job done quickly. And they are fair with their prices. The shuttle service to and from my house is such a treat! More

by YROMEROBACA Verified Customer Verified Customer

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Very nice people, awesome customer service, will definitely be back in the future for more service definitely be back in the future for more service More

by ROSCO_E1 Verified Customer Verified Customer

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Roy greeted me immediately. made me feel welcomed. very professional and kind. highly recommend this dealership. made me feel welcomed. very professional and kind. highly recommend this dealership. More

by roldanhinojosa Verified Customer Verified Customer

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It's always a pleasure getting the car serviced. Just dont like having to schedule a oil change a month out. Just dont like having to schedule a oil change a month out. More

by ROKABYE Verified Customer Verified Customer

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Great customer service and good feedback on the condition of my vehicle. I am looking forward to the new service center opening soon! of my vehicle. I am looking forward to the new service center opening soon! More

by mcdowell100 Verified Customer Verified Customer

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I simply want to say "thank you" to the Service Manager (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd p (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd party to be able to minimize my out-of-pocket costs for a 6-year old Sorento with high miles. Unfortunately, I would discover that ENDURANCE is not a reputable company and they kept "jerking" us (both myself and Gay Kia techs) around. However, even though it was clear to the Gay Family team that this was probably not going to result in the warranty company paying the costs, they (Roy & Tanner) minimized my stress levels with their patience and their advocacy on my behalf. I call that "going above and beyond". More

by DDEEHORN Verified Customer Verified Customer

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Even though they were extremely busy they did great work and took excellent care of my wife’s car. and took excellent care of my wife’s car. More

by Evan Starke Verified Customer Verified Customer

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