Roy Maloney | Page 6

It's always a pleasure getting the car serviced. Just dont like having to schedule a oil change a month out. Just dont like having to schedule a oil change a month out. More

by ROKABYE Verified Customer Verified Customer

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Great customer service and good feedback on the condition of my vehicle. I am looking forward to the new service center opening soon! of my vehicle. I am looking forward to the new service center opening soon! More

by mcdowell100 Verified Customer Verified Customer

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I simply want to say "thank you" to the Service Manager (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd p (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd party to be able to minimize my out-of-pocket costs for a 6-year old Sorento with high miles. Unfortunately, I would discover that ENDURANCE is not a reputable company and they kept "jerking" us (both myself and Gay Kia techs) around. However, even though it was clear to the Gay Family team that this was probably not going to result in the warranty company paying the costs, they (Roy & Tanner) minimized my stress levels with their patience and their advocacy on my behalf. I call that "going above and beyond". More

by DDEEHORN Verified Customer Verified Customer

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Even though they were extremely busy they did great work and took excellent care of my wife’s car. and took excellent care of my wife’s car. More

by Evan Starke Verified Customer Verified Customer

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I love the Gay Family Kia Service Center. It is why I have purchased my 3rd Kia vehicle. Tanner has been great to work with and Roy Maloney has the best customer service etiquette. Great deci It is why I have purchased my 3rd Kia vehicle. Tanner has been great to work with and Roy Maloney has the best customer service etiquette. Great decision to bring him back and make him manager. More

by Cariab68 Verified Customer Verified Customer

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Everyone is very friendly and helpful when I come in for service on my car. My questions and concerns are always addressed promptly and professionally! service on my car. My questions and concerns are always addressed promptly and professionally! More

by keith76 Verified Customer Verified Customer

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I've good and quality service each time we have taken our Sorrento in for service and will continue to use the dealership service dept. in the future. Sorrento in for service and will continue to use the dealership service dept. in the future. More

by DRPUNGER Verified Customer Verified Customer

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The Best in the local market in Service Professional with transparency. Honestly people who will do the best to help you. transparency. Honestly people who will do the best to help you. More

by moreolesmichael68 Verified Customer Verified Customer

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They always go above and beyond to take care of people. Friendly staff and attentive mechanics. Friendly staff and attentive mechanics. More

by 2021Telly Verified Customer Verified Customer

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ROY WAS VERY HELPFUL AND KEPT ME UPDATED ON THE STATUS AND COMPLETION OF MY VEHICLE! AND COMPLETION OF MY VEHICLE! More

by JREZ797 Verified Customer Verified Customer

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