Roy Maloney | Page 5

Good communication, our service advisor Tanner gave us updates on regular intervals about the status of the repairs and was able to get us a loaner in a decent amount of time after we found out the vehicl updates on regular intervals about the status of the repairs and was able to get us a loaner in a decent amount of time after we found out the vehicle was going to be in the shop for several weeks. More

by JHULLINCHINA Verified Customer Verified Customer

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Savannah took care of everything I needed quickly and professionally. Roy assisted as well making everything a smooth process! professionally. Roy assisted as well making everything a smooth process! More

by ERICBELL1684 Verified Customer Verified Customer

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All were Very professional and courteous! Very informative in looking up what has been and what needs to be done. Very informative in looking up what has been and what needs to be done. More

by LIGHTCZAR1 Verified Customer Verified Customer

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As always the service was done timely and professional service in their new facility. Kevin the tech was very helpful as are the rest of the crew. service in their new facility. Kevin the tech was very helpful as are the rest of the crew. More

by RICHARDROBLESROBO Verified Customer Verified Customer

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Had a great experience at Gay Family Kia. Everyone I interacted with was very courteous and professional and they took great care of my car. Thanks! Everyone I interacted with was very courteous and professional and they took great care of my car. Thanks! More

by shawnpennington Verified Customer Verified Customer

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The service dept is outstanding service drive manager makes sure all customers are satisfied 100 so u need any help always call Roy makes sure all customers are satisfied 100 so u need any help always call Roy More

by LIBERTOJOAN Verified Customer Verified Customer

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My Wife came in for her Free Oil Change but walked out paying $41.12 for 2 added items 1) Ethanol Defender 2) Oil Conditioner My wife is Naive and you suggested 2 xx Items to be added into her car. We paying $41.12 for 2 added items 1) Ethanol Defender 2) Oil Conditioner My wife is Naive and you suggested 2 xx Items to be added into her car. We could have bought both Items for under $10 at any Local Car Parts Store This is a brand new car and YOU should be Supplying the Proper Oil for this Car, and if it's the proper Oil, then you don't need an Oil Enhancer Same as a Ethanol Defender. By adding those 2 items just to get some money from a FREE OIL CHANGE is unethical to say the least. We will never Purchase any other vehicle from your Dealership, nor will we recommend anyone to purchase from you as well. You need to refund her money for the Snake Oil you sold her, she has no idea about an engine and the Additives you snakingly sold her. You're wrong in every sense of the way. Social media is a xxxxx, and I will make sure this Robbery gets blasted out about your Service Department. You have lost a customer for good Good job and thank you for the Non-Free Oil Change Gay Family KIA Service Department - Definition "Nothing is Free" More

by Scopeland0 Verified Customer Verified Customer

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Efficient, on time repairs, fixed the first time, goes out of the way to accommodate the customer out of the way to accommodate the customer More

by comaking Verified Customer Verified Customer

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My service experience was awesome they always makes sure things are done properly the first time. The drive Manager goes over and above 100% things are done properly the first time. The drive Manager goes over and above 100% More

by LIBERTOJOAN Verified Customer Verified Customer

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They always get my vehicle in and out quickly. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. More

by AMBERARMBRESTER Verified Customer Verified Customer

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