Roy Wells
Roy Wells at Mazda of Claremont
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Roy Wells | Page 2

Service Manager

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Roy Wells

August 01, 2024

Dealership Rating
Employee Rating

Quick and easy. Nice treatment, beautiful car, great deal I would say. Thank you guys! More

by Maso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia , Andrew Navarro, Rudy Soto

Aug 05, 2024

Mazda of Claremont responded

We're so happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

July 25, 2024

Dealership Rating
Employee Rating

Nice staff and finished service in a timely manner. Nice clean waiting room with snacks and drinks More

by charlene.duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

July 19, 2024

Dealership Rating
Employee Rating

The dealership is excellent. The service center is easily accessible and leaving my vehicle there was seamless. Also the employees were very helpful. More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Jul 19, 2024

Mazda of Claremont responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

July 17, 2024

Dealership Rating
Employee Rating

I went in for service before and my car continued to have issues after they worked on it. After letting them know I was continuing to have issues Roy did his best to correct the issue. But I do have to add t More

by kelly_qz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jul 19, 2024

Mazda of Claremont responded

Thank you for writing a such a kind review! We are so happy to hear about your experience working with Roy. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

July 14, 2024

Dealership Rating
Employee Rating

Roy was very helpful. After having an issue with my car the first time I took it in Roy took the time to correct the issue. Rental car was too small. Get bigger rentals to More

by kelly_qz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jul 15, 2024

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

July 13, 2024

Dealership Rating
Employee Rating

Quick, efficient service. Always a pleasure to work with Mazda of Claremont. The inspection video was spot on as well! More

by ALEXOFILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Augie Gonzales, Arash Himmat, Riza Amiri, Amy Felix, George Mejia , Juan Banuelos, Chris Hernandez, Andrew Navarro, Rudy Soto

Jul 15, 2024

Mazda of Claremont responded

Thank you so much for being a loyal customer and for your excellent review and rating. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

July 01, 2024

Dealership Rating
Employee Rating

Very kind, courteous, attentive. Roy was helpful in all areas of our first experience at Mazda and will definitely return because of your staff there! More

by GSTESLICKI
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia , Andrew Navarro, Rudy Soto

Jul 08, 2024

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2024

Dealership Rating
Employee Rating

Service was quick and straight to The point. All the people that helped me made the experience easy More

by DG77261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Augie Gonzales, Arash Himmat, Riza Amiri, Amy Felix, George Mejia , Juan Banuelos, Chris Hernandez, Andrew Navarro, Rudy Soto

Jun 27, 2024

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

June 19, 2024

Dealership Rating
Employee Rating

We love Mazda of Claremont. They are very honest and they do excellent work. They are also fast and efficient. More

by Vlad Tepes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Jun 21, 2024

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our service team. Please let us know if there's anything else we can do for you.

June 16, 2024

Dealership Rating
Employee Rating

Great customer service, understandable and patience. A full clarification on service and approximate time delivery. More

by MANNY21.GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Jun 18, 2024

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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