Roy Wells | Page 2

Both service techs were great. The service manager went over and beyond to make sure I was happy. Thank you The service manager went over and beyond to make sure I was happy. Thank you More

by srzoeday Verified Customer Verified Customer

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These guys work wonders! Offer best pricing, convenience and are straight forward through the whole process, don’t hesitate to do business with them. Offer best pricing, convenience and are straight forward through the whole process, don’t hesitate to do business with them. More

by Carl Verified Customer Verified Customer

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Good service , wonderful experience. Place clean , organized, convenient, comfortable. Service advisor treatment professional well taking care Place clean , organized, convenient, comfortable. Service advisor treatment professional well taking care More

by P.MEDINAGONZALEZ Verified Customer Verified Customer

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Got a brand new 2024 suv from them, only for the suv to randomly stall at 1am with 3 malfunction lights come on, one being an engine malfunction. Therefore, not being able to drive the vehicle, I had to pa randomly stall at 1am with 3 malfunction lights come on, one being an engine malfunction. Therefore, not being able to drive the vehicle, I had to pay outta pocket $300 of my own money for it to get towed home, then only for the dealership tell me to I needed to use Mazda roadside assistance to have it towed from my house back to the dealership for inspection. After waiting 5 1/2 hours for a tow truck on my only day off as a nurse, was definitely eye opening. I am thankful I wasn’t on my to Vegas or San Fran; would’ve been stranded on the road for hours. Also, the manager never called back “in 5 mins” as he promised multiple times, he made a sales man call me back. Once, they got the vehicle, no one communicated what was wrong with the car. They kept it for multiple days and then one day a tech calls and says they charged the vehicle but they’re not replacing the battery (which doesn’t make sense). Upon picking up the car, the other tech insinuates I left a light on in the car when I actually have the setting for no lights to come on when doors open, had he check that and not scratched the leather trimming in front of the navigation screen with something red as it’s not coming off, also with no gas and gave them 3/4 of a tank when it was towed in. Needless to say, don’t go to this dealership, go to elsewhere. They do not care about their customers, only making a sale. More

by RYAN.KING7 Verified Customer Verified Customer

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Had an appointment set up on 1/15/24 at 4 pm waited for. 1 hr and I was told by Martin (Advisor) since it late that I have tonleave the overnight and will call me right away for any updates. George (Advisor 1 hr and I was told by Martin (Advisor) since it late that I have tonleave the overnight and will call me right away for any updates. George (Advisor) needs proper training in regards to dealing with customers he is unprofessional. Let’s leave it at that. More

by Ripper1. Verified Customer Verified Customer

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Best dealer ever, perfect customer service , highly recommending this dealer to people Very friendly people recommending this dealer to people Very friendly people More

by Arthur.shahi87 Verified Customer Verified Customer

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Perfect service no issues will definitely come back for service thank you to the team at Mazda of Claremont service thank you to the team at Mazda of Claremont More

by TYLERWESTENHAVER1996 Verified Customer Verified Customer

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Amazing customer service experience the staff was very helpful and professional I highly recommend. Thank you helpful and professional I highly recommend. Thank you More

by Isa.ochoa20 Verified Customer Verified Customer

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The whole team was very respectful, punctual, polite and extremely considerate. Addressed all of my concerns and provided updates throughout extremely considerate. Addressed all of my concerns and provided updates throughout More

by anthonyngo15 Verified Customer Verified Customer

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My only choice is calaremont Mazda. Pretty good service and always nice customer service. Give video for car’s situation. Pretty good service and always nice customer service. Give video for car’s situation. More

by Alisa Verified Customer Verified Customer

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