Royce Weinssen | Page 4

Everyone was professional and made the purchase of our vehicle very simple and easy. Thank you! vehicle very simple and easy. Thank you! More

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Very nice & professional & detailed about everything also very friendly and describes everything step by step also very friendly and describes everything step by step More

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Great experience. Could have not had a better experience. Royce was super helpful. Everyone helped what is a long process go so smooth! Royce was super helpful. Everyone helped what is a long process go so smooth! More

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Very friendly dealer. Hassle free. If you need anything talk to Royce he will work hard to get you the best deal possible! talk to Royce he will work hard to get you the best deal possible! More

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No pressure and willing to take the extra steps and time to meet the customers needs to meet the customers needs More

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Ford Koch Bethlehem was quite the experience. Royce was amazing and aided us through the 2 week nightmare that was our reality! He didn’t have much control because he wasn’t in management but he made sure amazing and aided us through the 2 week nightmare that was our reality! He didn’t have much control because he wasn’t in management but he made sure we left with a good car. The car in this picture isn’t the car we have today. That Kia Soul was sold to us under the pretense that it worked properly. The car made these sounds that were similar to a power saw a mechanic would use. We didn’t even want the Kia Soul to begin with but we were convinced otherwise. Had we not brought the Kia Soul back that day we’d be stuck with it. They failed to communicate that the car wasn’t used for a while. They then tried giving us a Nissan the following week while we held on to a loaner (which is now our car) but the Nissan also had problems while driving. At this point we wanted to terminate our services with Ford Koch Bethlehem but they sold our trade in so we could be FORCED to buy a car with them. we went back and fourth with the manager but we had no other options. We came in saying we didn’t want a long term loan and ended up getting just that. Thanks Ford Bethlehem. More

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Great service really did everything possible to get me out of bad situation with my blown transmission & into another car but not just any car one that I will absolutely love!!! out of bad situation with my blown transmission & into another car but not just any car one that I will absolutely love!!! More

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Royce provided outstanding Customer Service with a strong emphasis on knowledge leading to our purchase. We would not hesitate bringing our business back as well as letting friends and family know about our emphasis on knowledge leading to our purchase. We would not hesitate bringing our business back as well as letting friends and family know about our positive experience. Thank You! More

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Great service. Amazing staff! Royce definitely did a great job getting what we wanted. Fantastic great job getting what we wanted. Fantastic More

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Royce was very knowledgeable and helpful but not pushy. He worked late and came in on his day off to get me my Bronco. Very happy overall! He worked late and came in on his day off to get me my Bronco. Very happy overall! More

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