Ruben Bustos | Page 11

Price Gouging - horrible customer service Page Told one price over the phone & face to face- but when service Steve Lasker got done with me,, no receipt. He texted me that the cost was over 3 times Told one price over the phone & face to face- but when service Steve Lasker got done with me,, no receipt. He texted me that the cost was over 3 times the quoted price!! I emailed his manager and the owner TR PAGE. No response. Unbelievably bad customer service. More

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timely and pleasant experience. Customer centric Rubin is an effective and competent representative of the dealership. I predict he will be even more successful as he garners more experience. Though Rubin is an effective and competent representative of the dealership. I predict he will be even more successful as he garners more experience. Thoughtful young man. More

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service is poor at lexus of viera They court you with promises and then disappoint when the realism hits at the service center. I feel like the crazy one for wanting to have things fi They court you with promises and then disappoint when the realism hits at the service center. I feel like the crazy one for wanting to have things fixed but the service dept. just wants you to leave with a half xxx no fix and daring you to keep bringing the car back for the same simple problem then making me feel like i'm imposing on them for wanting warranty repairs or even fixes done correctly that I;m willing to pay for! A luxury car should drive good at least for the first year but this service center can't or won't or both, resolve the problem with a solution even when I am willing to pay for it! seems like they are too chintzy when needing to spend money on their problem cars and don't care about the customer happiness. No trust and I observed severe lip service instead of work service. I don't mind paying my part and have made that point every time. They should do their part to resolve problems that are theirs and not try to fool an old fooler. When I'm not happy with the visit I suspiciously do not get a survey or letter to rate my satisfaction. Hopefully this rating does not get pulled from the internet and can help others make an informed decision. Bustos and Falcon do not turn wrenches in the service dept. More

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Best car buying and maintenance experience ever I purchased my Lexus 18 months ago. John Moriarty was our rep and was a dream to work with. We have had two scheduled maintenance secessions and both I purchased my Lexus 18 months ago. John Moriarty was our rep and was a dream to work with. We have had two scheduled maintenance secessions and both were smooth as silk. I would strongly recommend Lexus of Melbourne and John for anyone looking for a new car. More

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