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Ruben Bustos
104 Reviews
Dealership Experience
9 yrs, 1 mo
Industry Experience
17 yrs, 8 mos
Specialties & Trainings
LEXUS MASTER CERTIFIED
104 Reviews
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104 Reviews of Ruben Bustos
August 24, 2018
Excellent service!! I had a issue with my GX 460 airbag recall. They promptly made an appointment tp fix the problem , called me in advance regarding the appiontment I had a issue with my GX 460 airbag recall. They promptly made an appointment tp fix the problem , called me in advance regarding the appiontment. I met Mr Ruben Bustos in the morning and he handled all the details very promptly, he was very efficient, fast, courteous,gave me a loner car & called as promised, when the work was done. They did a great job! Thanks once again! More
by ravi
Other Employees Tagged: Robert LaMarr
July 26, 2018
great service On the spot service , took care of in minutes they were great. Ruben was so nice to deal with and truly cared. Thanks I will tell everyone. Don On the spot service , took care of in minutes they were great. Ruben was so nice to deal with and truly cared. Thanks I will tell everyone. Don More
by Don
July 17, 2018
Lexus Customer for life I am one of Robert LaMarr’s repeat customer. Rob has always put my wants and needs first. I trust him with all my car purchasing needs, which is why I I am one of Robert LaMarr’s repeat customer. Rob has always put my wants and needs first. I trust him with all my car purchasing needs, which is why I keep coming back to him. My new Lexus 450h is a dream! Thank you Robert, Ruben (my awesome service rep) and Lexus Melbourne team. More
by HappyHybridOwner
Other Employees Tagged: Robert LaMarr
July 12, 2018
Sales and Service at Lexus of Melbourne always 5 star, Exceptional service, completed ahead of schedule! Ruben was ready for me when I arrived with great turnaround time! My great salesman, Tom, also stopp Exceptional service, completed ahead of schedule! Ruben was ready for me when I arrived with great turnaround time! My great salesman, Tom, also stopped by! More
by LME2800
Other Employees Tagged: Tom Hakimi
June 26, 2018
Service team is impeccable from my Service Advisor, Ruben, to the team behind the scenes. I had an oil change, my leather seats dyed, and the front light le team is impeccable from my Service Advisor, Ruben, to the team behind the scenes. I had an oil change, my leather seats dyed, and the front light lenses cleaned, all completed with expertise. Thank you Lexus for taking good care of my vehicle. I have love my Lexus support team! . More
by Srose
Other Employees Tagged: Service team behind the scenes.
June 03, 2018
The Best Service Experience! I purchased my Lexus at "Lexus of Winter Park" and have dealt with many Sales and Service People over the past years. Ruben Bustos is the reason i ha I purchased my Lexus at "Lexus of Winter Park" and have dealt with many Sales and Service People over the past years. Ruben Bustos is the reason i have my car serviced at Lexus of Melbourne. Ruben has proven to be very professional, courteous and mostly Personable! Ruben is the reason I will lease my next car at Lexus of Melbourne. Thank You! More
by Anthony Girdler
April 13, 2018
Great experience Ruben was a true concierge and provided great service. I was not pressured into service needs that were not critical and they actually did less than I Ruben was a true concierge and provided great service. I was not pressured into service needs that were not critical and they actually did less than I originally requested! The waiting area was relaxing and had a variety of beverages and snacks to help pass the time. Every person that works there takes the time to look you in they eye and say hello. I look forward to going back. Jennifer More
by Jennifer32937
April 09, 2018
Very good experience The people are so nice and friendly, and always fast check-in. It is always a good experience getting my car serviced with them. I would definitely re The people are so nice and friendly, and always fast check-in. It is always a good experience getting my car serviced with them. I would definitely recommend this dealership to anyone. More
by bkshellb
Other Employees Tagged: Keith Croft, John Lohne, Duane Labeur, Jaime Coates-Gantt , Steven Lasker, Duane Labeur
March 27, 2018
Excellent service, exceeded my expectations During a recall service of air bag, dash was slightly. I probably would have been okay with it. Dealer replaced entire dash without my even asking or During a recall service of air bag, dash was slightly. I probably would have been okay with it. Dealer replaced entire dash without my even asking or complaining More
by db1961
February 25, 2018
Excellent service and courtesy with Ruben. Ruben is cordially and wonderful to fulfill your service needs. He went beyond his duties and repaired by car key. Thanks very much Ruben for your won Ruben is cordially and wonderful to fulfill your service needs. He went beyond his duties and repaired by car key. Thanks very much Ruben for your wonderful services. More
by craigb
