Ruben Diaz
Ruben Diaz at Anchorage Chrysler Dodge Jeep Ram Center
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Ruben Diaz

Sales Manager

Anchorage Chrysler Dodge Jeep Ram Center

2601 E 5th Ave
Anchorage, AK 99501

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4.8
301 Reviews

24 years military experience with a Bachelors in Business assist me in understanding the needs of our customers. My proudest moments are assisting people to find the right vehicle at the right price. Thank you for looking and thank you for your support in helping our economy grow!

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

4.8

301 Reviews

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301 Reviews of Ruben Diaz

April 23, 2025

Dealership Rating
Employee Rating

Yong Jung was very helpful and answered all of our questions. Highly recommend Anchorage Chrysler dodge! More

by mistymiss1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yong Jung

April 23, 2025

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Employee Rating

Sales Manager unprofessional. Did not meet my needs. Ruben created a stressful buying environment . Lack of transparency, ignored my concerns. Test drove a Vehicle made the deal More

by Dancel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 24, 2025

Anchorage Chrysler Dodge Jeep Ram Center responded

Dancel, Thank you for taking the time to share your feedback. I am genuinely sorry that your experience did not meet your expectations. We strive to provide a transparent and respectful service to all our customers, and I'm sorry that you felt your concerns were not adequatley addressed. Nevertheless, I would like to clarify that I have always aimed to act in good faith and to ensure a positive experience. I am committed to resolving any misunderstandings or issues. I believe that constructive communication is the best way forward. You agreed to the terms of the deal and accepted our apology, however, your online comments provide confusion. Please let me know how we can move forward in a positive manner. I can understand that you are upset, and I respect your right to express your feelings. If there are specific details or concerns you'd like to discuss further, I am open to a direct conversation to clarify any misunderstandings and work toward a resolution. Thank you for your feedback. We take all customer experiences seriously and will use this to improve our service. Sincerely, Ruben DIaz

April 19, 2025

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Our dealer, Josh Johnson, was amazing. It's been a couple of months, and he has been incredibly patient, knowledgeable, and responsive. The entire dealership is very family-friendly. More

by Burger1997
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Recommend Dealer
Yes

April 14, 2025

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Yong was great and professional. He knows how to talk and listen to the customer. He’s good at what he does. More

by madposhka
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yong Jung

April 12, 2025

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Donovan and the team I dealt with exceeded all of my expectations. My desires were high. They met and exceeded them. In past years I have always dealt with GM/Chevrolet dealers. Since this experience, I More

by Waltonksm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anchorage Chrysler, Donovan Conley-Smith , George Fox

March 29, 2025

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Very thankful for the genuine help and support from the staff members especially Mr. Anthony Blalock, his commitment to helping myself get into a New truck and his customer service was one of a kind, and w More

by foilefutut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 18, 2025

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Shady, lied about trade in and what they were going to sell my trade in for. Was told on the phone before I drove up from kenai to anchorage that my discount through work would stack on the deal which th More

by Teckert49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marcus Reed, Yong Jung

Mar 22, 2025

Anchorage Chrysler Dodge Jeep Ram Center responded

Thank you for taking your time to share your concerns regarding your recent experience with us. We truly value your feedback and want to address the issue you raised about trade in price and vehicle discounts. We strive to provide fair and competitive trade in valuations based on market conditions, vehicle conditions, and other factors. However, we understand that this process can sometimes be frustrating. I regret you feel the offer was lower than expected, however, upon a physical inspection / evaluation we provided an approporiate trade value. Regarding vehicle discounts, we aim to be transparent about our pricing and promotions. Again I regret the confusion on the potential discounts you believed to be offered. However, the sales representitive did provide you the option to either chose your company discount or dealership discount. Considering the dealership discount saved you more, you chose not to take the company discount. The sales representitive never informed or offered you to stack discounts, thats your integrity. Your satisfaction is important to us, and we would love the opportunity to discuss this further. Please reach out to me at 907-276-1331, and I will do my best to assist you. Thank you again for your feedback. We hope to make your experience better in the future. Best regards Ruben

February 28, 2025

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I was greeted warmly and allowed to inquire about a variety of chassis cab trucks and found one that will fit what’s required for my business. Mr. Jung had patience and inquired where needed on my beha More

by Pioneerpeakind
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yong Jung

February 26, 2025

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Employee Rating

The staff were helpful and were able to answer all my questions about various vehicles that I wanted to check out. More

by Slimjimtop
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Recommend Dealer
Yes

Other Employees Tagged: Trevor Gann

February 25, 2025

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Anthony and Ruben were amazing! They made car buying so seamless and would definitely come back just for them! More

by Kaylea Bates
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Reed, Anthony Blalock

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