Ruben Diaz
Ruben Diaz at Anchorage Chrysler Dodge Jeep Ram Center

Ruben Diaz

Sales Manager

Anchorage Chrysler Dodge Jeep Ram Center

2601 E 5th Ave
Anchorage, AK 99501

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4.8
305 Reviews

24 years military experience with a Bachelors in Business assist me in understanding the needs of our customers. My proudest moments are assisting people to find the right vehicle at the right price. Thank you for looking and thank you for your support in helping our economy grow!

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

4.8

305 Reviews

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305 Reviews of Ruben Diaz

May 22, 2025

Dealership Rating
Employee Rating

Yong was super knowledgeable about the car I was looking at really helped us out and was all around awesome help! More

by jasminetapia82
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Yong Jung

May 19, 2025

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Did their job. Took longer than I wanted, but that seems the norm for dealerships. More

by Ten7prime
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

May 15, 2025

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They were very helpful and went above and beyond for me. Nikolai was very professional as well. More

by David
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Reed, Nikola Andric

May 08, 2025

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Yong was very professional and courteous. He was also patient and not pushy. He answered all of my questions and even provided me answers I sent to him via text in a timely manner. More

by Doug
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yong Jung , David Snow

April 23, 2025

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Sales Manager unprofessional. Did not meet my needs. Ruben created a stressful buying environment . Lack of transparency, ignored my concerns. Test drove a Vehicle made the deal More

by Dancel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 24, 2025

Anchorage Chrysler Dodge Jeep Ram Center responded

Dancel, Thank you for taking the time to share your feedback. I am genuinely sorry that your experience did not meet your expectations. We strive to provide a transparent and respectful service to all our customers, and I'm sorry that you felt your concerns were not adequatley addressed. Nevertheless, I would like to clarify that I have always aimed to act in good faith and to ensure a positive experience. I am committed to resolving any misunderstandings or issues. I believe that constructive communication is the best way forward. You agreed to the terms of the deal and accepted our apology, however, your online comments provide confusion. Please let me know how we can move forward in a positive manner. I can understand that you are upset, and I respect your right to express your feelings. If there are specific details or concerns you'd like to discuss further, I am open to a direct conversation to clarify any misunderstandings and work toward a resolution. Thank you for your feedback. We take all customer experiences seriously and will use this to improve our service. Sincerely, Ruben DIaz

April 23, 2025

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Yong Jung was very helpful and answered all of our questions. Highly recommend Anchorage Chrysler dodge! More

by mistymiss1990
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yong Jung

April 19, 2025

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Our dealer, Josh Johnson, was amazing. It's been a couple of months, and he has been incredibly patient, knowledgeable, and responsive. The entire dealership is very family-friendly. More

by Burger1997
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Recommend Dealer
Yes

April 14, 2025

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Yong was great and professional. He knows how to talk and listen to the customer. He’s good at what he does. More

by madposhka
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yong Jung

April 12, 2025

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Donovan and the team I dealt with exceeded all of my expectations. My desires were high. They met and exceeded them. In past years I have always dealt with GM/Chevrolet dealers. Since this experience, I More

by Waltonksm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anchorage Chrysler, Donovan Conley-Smith , George Fox

March 29, 2025

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Employee Rating

Very thankful for the genuine help and support from the staff members especially Mr. Anthony Blalock, his commitment to helping myself get into a New truck and his customer service was one of a kind, and w More

by foilefutut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Hayes, Anchorage Chrysler , Anthony Blalock

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