Dealership Experience
11 yrs, 10 mos
Languages Spoken
English
Spanish
Employee Video
42 Reviews
Write a Review42 Reviews of Ruben Garcia
December 22, 2017
Bad to worse My 2 year old car which i bought from you is in service right now to fix the transmission. Reps won't let me talk to the finance department about refi My 2 year old car which i bought from you is in service right now to fix the transmission. Reps won't let me talk to the finance department about refinancing my high interest rate.I was told its not going to make a difference. They then try to convince me to trade in my two year old car, which is in service to fix the obnoxious transmission, with zero down payment. After test driving and running the numbers they ask for 2,500 down. So in my case they sold me a lemon 2 years ago, won't let me sit down with a person in finance and relentlessly try to sell me another car. Luckily I bought an extra warranty so they'll fix the transmission (hopefully). I'll just need to pay my "$100 deductible" for the defective transmission they sold me. As for the first five free service appointments they promised, well, they never preformed the tire rotations. Upon completion of the fifth and final service I realized, due to the uneven tread on my front tires that they had never been rotated. After getting attitude from the service rep he finally took the car back in and had them rotated. He tried to avoid that by telling me "you need new tires anyway". More
December 22, 2017
Excellent customer service is always guarantee at carson Nissan. It's always a pleasure to come to Carson Nissan the way they help and the way they feed my needs is always awes is always guarantee at carson Nissan. It's always a pleasure to come to Carson Nissan the way they help and the way they feed my needs is always awesome. More
December 15, 2017
Very great service!! Carlos is awsome!! Very grest service very friendly highly recomend, all service was done in a timely manner reasonable prices, everyone is very helpful will continue to Very grest service very friendly highly recomend, all service was done in a timely manner reasonable prices, everyone is very helpful will continue to come hear for my service needs More
Other Employees Tagged: Carlos Gaspar
December 14, 2017
Straightforward negotiation Very nice in accomodating my needs during the transactions. Stayed past business hour as we went to the dealership very late. My son just flew in from Very nice in accomodating my needs during the transactions. Stayed past business hour as we went to the dealership very late. My son just flew in from Canada to help me get my car. We drove the car home that same evening. More
Other Employees Tagged: Lai-ce Shum , Cristina Guzman, James Vinasco, Lai-ce processed the financing documents. I was her first customer
November 27, 2017
Daniel was great! I came in today to look for a new car. And Daniel helped me out choose the right car for me. I'm very pleased with the purchase. Thank you Daniel and I came in today to look for a new car. And Daniel helped me out choose the right car for me. I'm very pleased with the purchase. Thank you Daniel and Ruben. I will recommend Carson Nissan to my friends and family. More
Other Employees Tagged: Daniel Rivera
November 26, 2017
The best people the best prices Excellent cars ,Jessie Avila helped us and gave us great service and Ruben Garcia is the best help thank you Carson Nissan is my 2do car and still ver Excellent cars ,Jessie Avila helped us and gave us great service and Ruben Garcia is the best help thank you Carson Nissan is my 2do car and still very good service More
Other Employees Tagged: Jessie Avila
November 25, 2017
María campos Daniel y jessie me dio muy buena atención. Muy bien servicio con comida y agua. Ruben tambien me ayudo mucho. Muchas gracias! Yo voh a recomendar est Daniel y jessie me dio muy buena atención. Muy bien servicio con comida y agua. Ruben tambien me ayudo mucho. Muchas gracias! Yo voh a recomendar este dealer amis amigos y famiñiares More
Other Employees Tagged: Jessie Avila, Daniel Rivera
November 24, 2017
Buying 2017 Nissan Sentry Came in to trade in a Nissan truck for a newer car and got the 2017 Nissan Sentry. Sales people were really nice and professional and did an outstandi Came in to trade in a Nissan truck for a newer car and got the 2017 Nissan Sentry. Sales people were really nice and professional and did an outstanding job making sure my family and I were content with our experience here. More
Other Employees Tagged: Daniel Rivera
November 01, 2017
I feel like I've been scammed I have contacted several people since purchasing the vehicle but of course, no one reaches out to me or returns my calls or emails since the vehicle h I have contacted several people since purchasing the vehicle but of course, no one reaches out to me or returns my calls or emails since the vehicle has been sold. I was told I'd get help refinancing after 1 year but that hasn't happened nor does the finance company report the payments to the credit bureaus. I was told that even with my credit, they'll sell me the car at $10k and I have proof. But when I went in, they bumped up the price 2x and it was more than $13k. I've been working in the same industry so I know how things go. Unfortunately this dealer is just like the rest. Take your money by giving false info and promises and make your life miserable. More
Other Employees Tagged: Lai-ce Shum , Mehdi Farrahi
October 09, 2017
October 2017 Evelyn was absolutely great!! Very customer friendly, outgoing and very knowledgeable about the business! Will definitely come back and refer friends Evelyn was absolutely great!! Very customer friendly, outgoing and very knowledgeable about the business! Will definitely come back and refer friends and family to Evelyn and her crew :) More
Other Employees Tagged: Evelyn Osorio, Linda Webber, Freddy from Finance was also great! Very helpful on closing the deal out!