Ruben Jimenez | Page 12

Best sales group anywhere Jody in sales, kevin and Ruben in finance. Combined they make the car buying experience extremely easy. Actually fun. I have bought 4 trucks with thes Jody in sales, kevin and Ruben in finance. Combined they make the car buying experience extremely easy. Actually fun. I have bought 4 trucks with these guys and they have become like family to me. More

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Excellent experience Excellent customer service! We would definitely be back for any future car needs. Everyone was so kind and so great with my 3 small children. Excellent customer service! We would definitely be back for any future car needs. Everyone was so kind and so great with my 3 small children. More

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My new RAM 1500 This is my 2nd purchase from Hayes Oakwood in 6yrs. Both were no pressure and very a comfortable experience. My salesperson,Erik Mitchell,worked with This is my 2nd purchase from Hayes Oakwood in 6yrs. Both were no pressure and very a comfortable experience. My salesperson,Erik Mitchell,worked with me to get the deal I needed to fit my budget. I would definitely recommend them to anyone looking for a new ride! Oh yeah,Rueben Jiminez was cool,too! More

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Good People Overall good honest people. They did their very best to get me in the vehicle that I wanted at a price I wanted. Ramone and Stephen worked every possi Overall good honest people. They did their very best to get me in the vehicle that I wanted at a price I wanted. Ramone and Stephen worked every possible incentive they could find just so I can purchase the vehicle that I wanted. More

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they promised me a better price; didn't happen I was looking for a minivan in early December. I was told by sales consultant that the dealership could beat a competing dealer's price by $500; inste I was looking for a minivan in early December. I was told by sales consultant that the dealership could beat a competing dealer's price by $500; instead I paid $500 more; at the finance meeting, i didn't have the sticker price in front of me to notice that the sales price was only $2,500 less; I was promised that the sales price would be $3,500 less; I thought I was signing the paperwork that reflected my understanding that the price would be $3,500 less; MY MISTAKE. I didn't notice this until after the new year. Since I have the text messages we shared leading up to my visit, I contacted him about the dollar figures. HE HAS NOT RESPONDED. I AM NOT SURPRISED, BUT I AM DISAPPOINTED. If you decide to buy from hayes, please make sure you have all of the figures - in fact, take pictures of sticker price and any agreed finance arrangement you made beforehand and with each hayes employee with whom you spoke. I paid off the car in 3 months instead of 72 so that finance charges of $4,000 will be eliminated More

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My second purchase of a new jeep I bought my first jeep Cherokee trailhawk in 2014 put 64.000 miles had no problems had excellent service throughout the 3.5 years so I bought my secon I bought my first jeep Cherokee trailhawk in 2014 put 64.000 miles had no problems had excellent service throughout the 3.5 years so I bought my second one, sale person was professional,I feel the I will be treated the same More

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New 2018 Jeep purchase! Thank you so much Santa Vince!! Great experience. Vince was wonderful to work with! And made the process of purchasing my new wrangler easy. Thanks ag Thank you so much Santa Vince!! Great experience. Vince was wonderful to work with! And made the process of purchasing my new wrangler easy. Thanks again! More

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Sold in 2 days Great experience here and a great deal my salesman was a champ! Not pushy at all made me very comfortable and I have a great Jeep now! Great experience here and a great deal my salesman was a champ! Not pushy at all made me very comfortable and I have a great Jeep now! More

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See Vince (Santa) for your new auto!! We have bought several cars from Hayes over the years. We have never been disappointed from the beginning in Sales to the service you receive after. We have bought several cars from Hayes over the years. We have never been disappointed from the beginning in Sales to the service you receive after. Vince was fantastic!!. From the time he greeted us to the time we left with our new jeep, he was right there with us willing to answer any questions or concerns we may have. If you want an honest salesman who goes out of his way to help you please see Vince! Also the financing process was quick and efficient thanks to Ruben! More

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Ritch, my salesman, is awesome! I went to Hayes with the intentions of only looking for a vehicle and getting a valuation on my car. I pulled up to the dealer and was greeted with a I went to Hayes with the intentions of only looking for a vehicle and getting a valuation on my car. I pulled up to the dealer and was greeted with a warm smile by Ritch, the salesman. I told Ritch my plan and he genuinely seemed interested in helping me with my concerns but also providing some options, if I decided to purchase. We took a drive across the street to check out the used inventory and I literally fell in love with Ritch's first choice for me. It's funny because we already built up a good rapport and he didn't tell me what I was going to see because he wanted to keep it a surprise lol. He's, I was pleasantly surprised to pull up to a black 2013 Acura! Uh hello! Wouldn't you?! I was like really? No way, Ritch but he was serious about it and it was within my budget. He grabbed the keys and we took it for a spin. I may say that this car was waiting for me and definitely made for me because it is so comfortable and felt like I already owned it. Ritch answered all of my one million and one questions without hesitation and even provided me honest feedback, based on my concerns and questions. If I could give 100 stars for Ritch's level of service, I may certainly would! More

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