Ruben Jimenez
Ruben Jimenez at Hayes Chrysler Dodge Jeep of Gainesville

Ruben Jimenez

F&I Manager

Hayes Chrysler Dodge Jeep of Gainesville

3115 Frontage Road
Gainesville, GA 30504

4.8
179 Reviews
4.8

179 Reviews

Write a Review

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

179 Reviews of Ruben Jimenez

April 29, 2026

Dealership Rating
Employee Rating

Facility was very nice, employees were welcoming and diligent. Ryan was very knowledgeable about the vehicle and flexible working with our schedule. More

by jnwiley93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kelley

Apr 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're happy to know you enjoyed our dealership and felt comfortable and welcomed by our staff! Thank you for taking the time to share your experience. Thank you for choosing Hayes and we'll see you next time!

April 28, 2026

Dealership Rating
Employee Rating

Excellent dealership with professional people serving the customers. Enrique was very knowledgeable and very professional More

by lennym46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're touched by your words! It's wonderful to know Enrique made your experience smooth and was able to assist you properly. If there's anything else we can do for you, please let us know!

March 30, 2026

Dealership Rating
Employee Rating

i was a loyal customer of hayes since 2018 when we moved down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process t More

by edwin161229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: service advisors in general.

Apr 02, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Edwin, your satisfaction is of upmost importance to us. We apologize for the problems you experienced with your vehicle and the inconveniences met during your service appointments. Our service manager would greatly appreciate if he could learn more about your situation and address your concerns: johnhendrickson@hayesauto.net. Thank you.

March 27, 2026

Dealership Rating
Employee Rating

Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience More

by cvose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi there, we apologize for the lack of communication after your purchase. This is not the kind of service we desire for our customers to experience. Please reach out to our general sales manager as he would appreciate the chance to connect with you personally and address your concerns: 678-878-7403 / smcdonald@hayesauto.net. Thank you.

March 22, 2026

Dealership Rating
Employee Rating

Excelente atencio buenos vehiculos en venta se adaptan à cualquier presupuesto qué tengas los recomiendo al 100% More

by emberls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Mar 25, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

¡Realmente apreciamos tus palabras! Aquí en Hayes, hacemos todo lo posible para asegurarnos de acomodar a los clientes de todos los presupuestos y créditos porque queremos que todos se alejen felices. ¡Gracias por elegir Hayes! Si necesita más ayuda, por favor no dude en contactar!

March 11, 2026

Dealership Rating
Employee Rating

Ryan did a great job of meeting my needs as did Ruben in finance. Highly professional More

by jlloyd4312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kelly

Mar 18, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad Ryan and Ruben listened and attended to your needs. It was our pleasure serving you! If you need further assistance, please don't hesitate to reach out.

March 04, 2026

Dealership Rating
Employee Rating

Excelente atencion muy buen servicio y una venta 100% transparente felicitó al vendedor Enrique Camacho muy buena atención y servicio junto al Gerente Ruben Jiménez que también ayuda a cualquiera que val More

by emberls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Mar 05, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

¡Enhorabuena por encontrar el coche perfecto! Fue un honor ayudarte durante todo el proceso. ¡Gracias por elegir a Hayes y bienvenido a la familia!

January 06, 2026

Dealership Rating
Employee Rating

Enrique was a joy to work with. He was very professional and attended to all of our questions and needs. He made the buying process very easy and has restored our faith in salesma More

by lacey4m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Jan 07, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're overjoyed to hear that Enrique was able to restore your faith in salesmanship! We're in the business of showing customers that buying a vehicle doesn't have to be hard! Thank you for choosing Hayes for your automotive needs!

December 16, 2025

Dealership Rating
Employee Rating

Hayes has always been there when our family is looking for a vehicle! Always welcoming and ready to help! More

by tabitha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Pratt , Ryan, Bowen

Dec 17, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for the kind words, Tabitha! We’re thrilled you and your family feel welcomed and supported every time you visit. It’s our pleasure to provide a warm, friendly environment where finding the right vehicle is easy and enjoyable. We look forward to helping you and your family again in the future. Have a fantastic day!

December 11, 2025

Dealership Rating
Employee Rating

I had a very pleasant experience, Alexis jimenez was very helpful and very knowledgeable! I had called ahead and told him what i needed and everything was perfect! This is the third vehicle i buy there and More

by alexat27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Jimenez , The girl at the front was very nice also!

Dec 17, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for your continued loyalty and for sharing such a wonderful experience! We're thrilled that Alexis and Ruben took care of your needs so efficiently and that everything went smoothly with your third purchase. Knowing that our team listened to what you needed and provided knowledgeable, straightforward service means a great deal to us. We can't wait to assist with your next vehicle! Thanks for choosing Hayes!

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