Ruben Jimenez
Ruben Jimenez at Hayes Chrysler Dodge Jeep of Gainesville

Ruben Jimenez

F&I Manager

Hayes Chrysler Dodge Jeep of Gainesville

3115 Frontage Road
Gainesville, GA 30504

4.7
185 Reviews
4.7

185 Reviews

Write a Review

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

185 Reviews of Ruben Jimenez

August 04, 2026

Dealership Rating
Employee Rating

Ryan did an outstanding job getting us where we needed to be on BOTH of the vehicles we’ve purchased!! 10/10 would highly recommend More

by stinchcomb83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kelly

Aug 05, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

It's wonderful to hear you received a great deal! Congrats on your purchases, we hope you enjoy every mile in them!

July 29, 2026

Dealership Rating
Employee Rating

That place is such a rip off it isn’t funny. Got an alternator and installation for $1,500 and they wanted to charge me more for something that could have been done for $700 out the door parts a More

by KCROBINSON2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi there, we're sorry to hear you are disappointed with your service visit. Our service manager would like to personally connect and learn more about your concerns: johnhendrickson@hayesauto.net. Thank you.

July 11, 2026

Dealership Rating
Employee Rating

The dealership was very knowledgeable in answering all my questions and concerns. Kept me updated on the vehicle I was interested in More

by MR2DAWG13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ritch Wharton

Jul 15, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Our team is always here to help in any way we can! Thank you for sharing about your experience! Have a great week.

July 01, 2026

Dealership Rating
Employee Rating

We first showed up to look a a vehicle on a late Saturday. JR came out immediately and answered all our questions. We told him we probably wouldn't be back till Tuesday and he stayed in touch and ma More

by rdgue18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.R. and Ryan

Jul 01, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

This makes us so happy to hear. We’re so glad you felt comfortable throughout the buying process. Congrats on your purchase!

June 25, 2026

Dealership Rating
Employee Rating

Enrique was a joy to work with. He was very patient with us as we found the perfect car for our family. He even remembered our kids and family when we returned a month later. Very g More

by britrena92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Jun 26, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're absolutely thrilled to hear Enrique left such a positive impact on you and your family during your visit! It's great to know you found the perfect car. Welcome to the Hayes family!

May 29, 2026

Dealership Rating
Employee Rating

Great place to get a quick oil change and tire rotation. Would recommend to anyone More

by mswheeler1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Boucher, Tracy Rogeri

Jun 04, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for recommending us! We work hard to make sure you're well taken care of every visit!

April 29, 2026

Dealership Rating
Employee Rating

Facility was very nice, employees were welcoming and diligent. Ryan was very knowledgeable about the vehicle and flexible working with our schedule. More

by jnwiley93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kelley

Apr 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're happy to know you enjoyed our dealership and felt comfortable and welcomed by our staff! Thank you for taking the time to share your experience. Thank you for choosing Hayes and we'll see you next time!

April 28, 2026

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Employee Rating

Excellent dealership with professional people serving the customers. Enrique was very knowledgeable and very professional More

by lennym46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're touched by your words! It's wonderful to know Enrique made your experience smooth and was able to assist you properly. If there's anything else we can do for you, please let us know!

March 30, 2026

Dealership Rating
Employee Rating

i was a loyal customer of hayes since 2018 when we moved down from NJ and last year on 2025 they sold me a car that had tons of problems which i ended up winning the lemon law and through the hole process t More

by edwin161229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: service advisors in general.

Apr 02, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Edwin, your satisfaction is of upmost importance to us. We apologize for the problems you experienced with your vehicle and the inconveniences met during your service appointments. Our service manager would greatly appreciate if he could learn more about your situation and address your concerns: johnhendrickson@hayesauto.net. Thank you.

March 27, 2026

Dealership Rating
Employee Rating

Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience More

by cvose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi there, we apologize for the lack of communication after your purchase. This is not the kind of service we desire for our customers to experience. Please reach out to our general sales manager as he would appreciate the chance to connect with you personally and address your concerns: 678-878-7403 / smcdonald@hayesauto.net. Thank you.

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