Ruben Mendoza | Page 8

Three times and counting I am a three time returning customer here. Good people, good products, great experience. I have also worked with the same sales associate - Ruben I am a three time returning customer here. Good people, good products, great experience. I have also worked with the same sales associate - Ruben Mendoza. Thanks Ruben, Tom, and the entire staff - from porters to service to finance! More

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Sale staff and all other employees very professional I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase a I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase another vehicle from him great job Jack Phelan Dodge!👍 More

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excellent buying experince Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. A Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. All around excellent purchase experience. Would recommend to my friends. Dealer under major construction but Ruben will go out of their way to make your experience as pleasant as possible. A no hasle, no pressure sale. Ruben is awesome. Sales manager (sorry forgot his name already) did an awesome job without any hasle or pressure. Love my truck and liked the buying experience. Class act More

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Professional guys and great buying experience It is a great experience doing business with Jack Phelan because these guys are very professional, patient and friendly, which will make you feel comf It is a great experience doing business with Jack Phelan because these guys are very professional, patient and friendly, which will make you feel comfortable throughout the whole buying process. I worked with Mr. Ruben on buying my new car, and he is a very nice guy with high working ethics and efficiency. I would recommend doing business with Jack Phelan. More

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excellent service Daniel Taylor and Rueben Mendoza were wonderful. They were so friendly and gave us exactly what we were looking in a timely fashion. We didn't have Daniel Taylor and Rueben Mendoza were wonderful. They were so friendly and gave us exactly what we were looking in a timely fashion. We didn't have to spend all day haggling or fighting for fair prices. I would definitely recommend this dealership to my friends and family. Thanks! More

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excellant from start to finish It was a joy to buy my new car here. Both Ruben M and Rich J worked together to respond to my every requirement. I had no reason go elsewhere, and wil It was a joy to buy my new car here. Both Ruben M and Rich J worked together to respond to my every requirement. I had no reason go elsewhere, and will continue to use Jack Phelan Dodge for my service needs in the future, even though I live in Naperville and have many closer Dodge dealerships. More

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First time pickup This is my first pickup truck. After several days researching I decided the Ram 1500 was the best choice based on my needs. Visited several dealership This is my first pickup truck. After several days researching I decided the Ram 1500 was the best choice based on my needs. Visited several dealerships in my area. Let me say that Jack Phelan Dodge made my visit the best. I was able to browse the lot without a salesman right behind me. I found the truck that most interested me. Once inside the showroom with my questions I was greeted by Ruben Mendoza. He was able to answer all my questions. Once I decided on the truck I wanted he took the time to review my finance options. All in all I would recommend Jack Phelan Dodge to all my friends who want to purchase a Dodge. Thanks guys and with the famous line..."I'll be Back" More

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Great experience buying a Jeep I had my eye on a new trailhawk for a few months and finally was ready to make the purchase. I was completely unfamiliar with this particular dealersh I had my eye on a new trailhawk for a few months and finally was ready to make the purchase. I was completely unfamiliar with this particular dealership so I was a little apprehensive as some places will practically attack you the moment you pull in. I was on the lot with my girlfriend looking at several trailhawks for probably less than ten minutes When we were greeted by Ruben. He really took the time to get to know us, ask questions, show us all of our options, make us feel comfortable, and ultimately showed me The perfect trailhawk for me.Really a top notch experience from beginning to end and so far I couldn't be happier. Will definitely go back to Jack Phelan when looking at another vehicle in the future. More

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Awesome experience My fiance and I were looking into getting him a new truck, and we wanted to go to dodge for the warranty. We did a basic internet search and found one My fiance and I were looking into getting him a new truck, and we wanted to go to dodge for the warranty. We did a basic internet search and found one that we were interested in at this dealership, so we went. Ruben was the first person to come up to us, and he was instantly willing to help us check the truck out and take it for a test drive. He answered all of our questions, and he was incredibly understanding when we told him we wanted to talk it over and sleep on it before signing anything and making any final decisions. He gave us his card with a way to contact him and when we decided to get the truck we made sure to go back to him because of the great service we received the night before. He was very understanding and patient with us, and he really did everything he could to get us the best deal and everything we wanted. Ruben made the process completely painless and was an absolute joy to work with. He also told us that if we ever need anything in the future that we can contact him directly, and he will take care of it. He was beyond awesome to work with! More

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Car Sales the way it should be! This review could turn into a book but I'll spare you and give a synopsis of my experience! I worked extremely hard to repair my credit from my 20yr o This review could turn into a book but I'll spare you and give a synopsis of my experience! I worked extremely hard to repair my credit from my 20yr old mistakes, I was ready to purchase a vehicle and ogled over the new 2013 Chrysler 300, found it t a local dealership where they "shot gunned" my credit; ran it over 40 times even though my credit score was in the mid 700's. Changed the price of the vehicle between two sales agreements, sold me a warranty but included it into the price of the car and left me with minimal details regarding the warranty. They proceeded to increase my interest rate and bully me into signing the paperwork since I couldn't go to another dealership since they lowered my credit score significantly. I sobbed while signing the paperwork on my first car on my own. I travel for work and put 37k miles on the car and still owed $34k. I went to two other dealerships to have an estimate on the car, I got a lot of pity but no solutions for help. A great friend of mine referred me to Dan at Jack Phelan, and although hesitant I thought I'd give one last effort for hope. Meeting Dan was the best thing that could've happened! He listened to my sob story apologized and felt ashamed for the integrity of other dealership, he then gave me a plan of action on how he was going to help, not only the current issue but gave great advice and a plan in 2-3 years to be successful in purchasing again, no matter where I would buy from. Ruben & Dan never gave up and worked relentlessly to fix as much as they could, going above and beyond anything I could've expected. I was restored faith in customer service and will be a life time customer of Jack Phelan. Thank you! More

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